RACQ is one of Australia's most trusted brands owned by and working for the benefit of our more than 1.7 million members. Our purpose, ‘to drive a positive future for all Queenslanders', guides our strategy, operations, products, and the way our people show up every day on the road, on the phone and in our stores supporting members with their insurance, roadside, banking and solar energy needs. Access information relating to our complaints process here: http://racq.com/feedback.