Hosted by Custify | Customer Success · 🇺🇸 US · EN · 35 episodes
Established thought leaders with verified media credentials.
Welcome to Mastering CS – Candid Leader Insights, where I, Irina Cismas, Head of Marketing at Custify, take you on a journey into the depths of Customer Success. Each episode, I sit down with some of the most influential minds in the CS world, from seasoned managers and renowned influencers to dynamic team leaders, to uncover the challenges and opportunities that shape our profession. Our conversations are rich with insights, drawing on personal experiences and innovative ideas to offer practical solutions.Join me as we make every interaction count in the dynamic world of Customer Success!
Custify | Customer Success hosts Mastering CS: Candid Leader Insights, a business show with 35 episodes published.
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Patrick Ford , Customer Success Manager at Softr, a no-code platform for building apps and client portals. Patrick brings a back
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Viola Marku , Head of Customer Success at WunderGraph, an open source platform that helps engineering teams manage their APIs at
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Veronica Bianchini , Senior Strategy Customer Success Manager at Discuss, a qualitative research platform for enterprise insight
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Katrin Loodus , Customer Success Manager in the cybersecurity space. After more than a decade with the same organization, Katrin
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Nir Kalish , VP of Customer Success at BlinkOps, an AI platform that helps security teams automate their operations at scale. Co
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Alexandra Ardelean , Senior Customer Success Manager at BigTime, a professional service automation platform for project-based bu
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Silvana Prodan , Team Lead Customer Success at Bloomflow, a platform that helps large organizations deploy and manage their inno
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Anne LiCata , VP of Customer Success at Huma.AI, an AI-powered analytics platform for pharma and life science teams. Anne shares
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Vlad Zholnerchuk , CS Team Lead at Health Samurai, a platform that helps healthcare organizations build and scale interoperable
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Kiko Rodríguez Moreno , Customer Success Manager at Wazuh, an open source security platform helping organizations detect threats
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Dylan Berno , Head of Customer Success at Coast, a fintech company helping businesses control and track fleet spending. Dylan sh
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Sarah Chipps , Manager of Customer Success at FMX. They discuss how Customer Success teams scale through specialization, operati
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Mark Rocklin , Director of Success Management EMEA at CloudShare, a platform that helps software companies run virtual labs for
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Beatriz Toledo , Customer Success Manager at iRaiser, a digital fundraising platform for charities and nonprofits. Beatriz share
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Ebba Klementsson , Customer Success Manager at Refapp, a platform that helps companies streamline their reference checking proce
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Agathe Nivet , Customer Success Manager at Spendesk, a platform that helps finance teams control and automate company spending.
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Alex Frunza , Head of Customer Success, Enablement and Support at Otera, a company automating complex enterprise workflows acros
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down again with Porter Williams , Head of Customer Success at BrightHire. One year after his first appearance, Porter returns to share wha
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Hana Gruzman , CS Operations and Enablement Lead at Agora. They discuss what it takes to build CS operations from scratch while
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Advi Bishnoi , Head of Consulting and Customer Success at SocialPlus. They discuss what customer success looks like when the pro
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Mastering CS: Candid Leader Insights is hosted by Custify | Customer Success. The show is categorised under business and has published 35 episodes.
Mastering CS: Candid Leader Insights has published 35 episodes.
Mastering CS: Candid Leader Insights regularly covers business. It sits in the business category.
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