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business
Hosted by Black Box Intelligence · business · EN-US
Learn how the top restaurant performers do it. With hosts like Victor Fernandez, Black Box Intelligence's Head of Insights and Knowledge, and Emily Bennett, Black Box Intelligence's Director of Customer Solutions.
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Contact path
Verified email
Booking probability
19%
Guest openness
Selective
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Signup to Generate a PitchLearn how the top restaurant performers do it. With hosts like Victor Fernandez, Black Box Intelligence's Head of Insights and Knowledge, and Emily Bennett, Black Box Intelligence's Director of Customer Solutions.
Lessons From the Field [Powered by Black Box Intelligence] is hosted by Black Box Intelligence. The show has published 12 episodes to date.
Recent episodes include "Breakfast, Biscuits, and Culture: Leading Biscuitville's Workforce [Ft. Belinda Kyle, Chief People Officer]" (5 February 2026, 26 minutes), "Voice, Value, and the Review Economy: The Future of Reputation Management [ft. Gather Media]" (19 June 2025, 24 minutes), and "How Noodles & Company Uses Data to Improve Retention and Performance [ft. Leaders from Noodles & Company]" (17 April 2025, 29 minutes).
Lessons From the Field [Powered by Black Box Intelligence] publishes roughly monthly, with episodes averaging 28 minutes across 12 episodes.
Booking probability for Lessons From the Field [Powered by Black Box Intelligence] is 19%, and the host is rated Selective on guests. Lessons From the Field [Powered by Black Box Intelligence] requires a Pod Score of 80 or higher. Lessons From the Field [Powered by Black Box Intelligence]'s contact route on record: verified email.
The strongest fits for Lessons From the Field [Powered by Black Box Intelligence] are Restaurants. Lessons From the Field [Powered by Black Box Intelligence] has a business audience.
Black Box Intelligence hosts Lessons From the Field [Powered by Black Box Intelligence], a business podcast with 12 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #12
<p>How does a career in operations prepare you to lead the people strategy for one of the most beloved breakfast brands in the South?</p><p>In this edition of Lessons from the Field, Black Box Intelligence CMO Andy...
Episode #11
<p><b>Episode 11 | 06/19/25</b></p><p><b>Episode Overview</b></p><p>From viral review stories and haiku responses to brand voice libraries and the power of AI, this conversation is packed with insights every restaurant...
Episode #10
<p><b>Episode 10 | 04/17/25</b></p><p><b>Episode Overview</b></p><p>Employee turnover remains one of the biggest challenges in the restaurant industry—but how can you use data to manage it more effectively?</p><p>In...
Episode #9
<p><b>How Torchy’s Tacos Uses Guest Feedback to Drive Hospitality & Growth</b><br/>Episode 9 | 04/03/25<br/><br/><b>Episode Overview</b><br/> How does Torchy’s Tacos balance its bold, unconventional brand with...
Episode #8
<p><b>Recruiting and Retaining Staff to Support Aggressive Growth Goals</b><br/>Episode 8 | 02/27/25<br/><br/><b>Episode Overview</b><br/> Arlene Estrada Petokas (Chief People Officer) shares how Kura Sushi USA...
Episode #7
<p><b>How Leadership Leans on Data to Drive FP&A Strategy </b><br/>Episode 7 | 01/22/25<br/><br/><b>Episode Overview</b><br/>David Poole (CFO) and Celia Perez (VP of Finance) of Giordano’s share how they leverage...
Episode #6
<p><b>Episode 6 | 12/18/24 </b><br/><br/></p><p><b>Episode Overview</b><br/>Michael Halen, Senior Restaurant Analyst at Bloomberg Intelligence, and George Kalamaras, Sr. Market Research & Insights Manager at Libbey...
Episode #5
<p><b>Driving Success through Guest Satisfaction and Operational Excellence</b></p><p>Episode 5 | 12/12/24</p><p><b>Episode Overview</b></p><p>How do you take a struggling brand and turn it into an industry leader? A...
Episode #4
<p><b>How Marketing Leaders at Keke’s Breakfast Cafe and Velvet Taco Drive Wide-Spread ASR Improvement</b></p><p>Episode 4 | 11/21/24</p><p><b>Episode Overview</b></p><p>For restaurant brands, understanding and acting...
Episode #3
<p><b>Gen Now: Overcoming Challenges with Today’s Multi-Generational Workforce </b><br/>Episode 2 | Originally posted 03/07/24<br/><br/><b>Episode Overview</b><br/>With Baby boomers retiring, Gen Z, a force of 68...
Episode #2
<p><b>Breaking Down the Casual Dining Chain’s 360-View of the Restaurant Experience</b><br/>Episode 3 | 12/14/23<br/><br/><b>Episode Overview</b><br/>Huddle House, a thriving casual dining chain in the US, has...
Episode #1
<p><b>Turning Customers into Raving Fans: Lessons from Cult Fast Casual & QSR Brands</b><br/>Episode 1 | 11/14/24<br/><br/><b>Episode Overview</b><br/>Discover the secrets behind creating a highly successful cult brand...
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