

About this Podcast:
Un programa dedicado exclusivamente al mundo de las Experiencias del Consumidor y cómo las empresas diseñan, proyectan, planifican y ejecutan sus estrategias de CX.En su segunda temporada mantiene conversaciones sobre las tendencias y experiencias de sus invitados. Conduce Fernanda Ljuba, Lic. en RRPP Certificación Disney Institute en Quality Service, People Engagement & Service Excellence. Diplomado Internacional en Kinesics Coaching y Comunicación No Verbal. Posgrado en Imagen Corporativa y Management.Más de 10 años de experiencia en Hotelería de lujo y Retail. Trabajó como trainer oficial en Pandora para Latam y en Nestle Nespresso para Latinoamérica, en el Hotel Caesar Park y en organismos públicos en las áreas de Comunicación, RRHH y RRPP, eventos, servicio al cliente y turismo. Su carrera profesional se desarrolló en varios países de Latinoamérica y Europa liderando equipos, construyendo marcas y trasmitiendo su experiencia en el servic
Pitch Analysis
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Contact path
Public web form
Booking probability
39%
Guest openness
Selective
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What is CX LAB about?
Un programa dedicado exclusivamente al mundo de las Experiencias del Consumidor y cómo las empresas diseñan, proyectan, planifican y ejecutan sus estrategias de CX.En su segunda temporada mantiene conversaciones sobre las tendencias y experiencias de sus invitados. Conduce Fernanda Ljuba, Lic. en RRPP Certificación Disney Institute en Quality Service, People Engagement & Service Excellence.
What has CX LAB covered recently?
Recent episodes include "CX LAB T1 P19 - Experiencias" (29 October 2026, 61 minutes), "CX LAB T1P18 - Experiencia financiera" (8 October 2026, 63 minutes), and "CX LAB T1P17 - Experiencia Human House" (1 October 2026, 58 minutes).
How often does CX LAB publish?
CX LAB publishes roughly weekly, with episodes averaging 57 minutes across 60 episodes.
How hard is it to get booked on CX LAB?
Booking probability for CX LAB is 39%, and the host is rated Selective on guests. CX LAB requires a Pod Score of 80 or higher. CX LAB's contact route on record: public web form.
Who should pitch CX LAB?
The strongest fits for CX LAB are Business & Management Consulting. CX LAB has a business audience.
About the host
CX LAB is a business podcast with 60 episodes published.
Recent episodes
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