What does Crisis Services do?

Crisis Services of Erie County is a 24-hour crisis center dedicated to providing comprehensive support for mental health, addiction, domestic violence, sexual assault, elder abuse, and trauma. Founded in 1968, it began as a suicide prevention hotline and has evolved into a vital resource for residents in Erie and Chautauqua Counties, New York. The organization offers free services in English and Spanish, with 24/7 availability and support for the deaf and hard-of-hearing. The center provides a range of services, including crisis hotlines, mobile outreach, case management, and advocacy for survivors of violence. Their mobile crisis teams respond to emergencies, while the advocacy department assists individuals facing domestic violence and trauma. Crisis Services also engages in training and education initiatives to enhance community awareness and support. Through partnerships with law enforcement, hospitals, and mental health providers, Crisis Services ensures immediate and compassionate care for those in need.