Hosted by weWFM · 🇺🇸 US · EN · 60 episodes
Established thought leaders with verified media credentials.
weWFM is on a mission to help people enjoy staying informed, with a wide variety of stories, that will explore the most important prerequisites for increasing customer happiness, employee retention, and cost-effectiveness is effective workforce management. In essence, it is to understand about assigning the right employees with the right skills to the right job at the right time, to meet demand.
weWFM hosts weWFM Show, a business show with 60 episodes published.
In this episode of the weWFM Show, joinning us we have Donna Fluss and Andrea Matsuda to explore whether AI is making workforce management obsolete or more important than ever. We discuss how AI is reshaping forecasting,
Ever wondered what happens when you take the precision of civil engineering and apply it to workforce management? That’s exactly what Alex James has done, and I had the pleasure of diving into his approach on the latest
In this episode, WFM Evangelist Chris Dealy (injixo) joins us to explore how the right KPIs can transform workforce planning and operational performance. From forecast accuracy to AHT and beyond, Chris shares expert insi
In this insightful episode of the WeWFM podcast, host Doug Casterton sits down with Brad Cleveland, founding partner of ICMI and author of "Contact Center Management on Fast Forward." They explore how workforce managemen
Our guest for this episode is Philip Stubbs, partner at Atlantic Insight. Philip brings a unique blend of academic rigor and hands on know how, which he has honed over years of delivering major performance improvements f
In this episode, we will uncover the pivotal role of data integration in driving informed decision-making within Workforce Management (WFM). Discuss the importance of seamless system integration, real-time data analytics
In this episode, we sit down with Ted Lango, Senior Vice President at Intradiem and founder of WFM Labs, to explore the evolving landscape of workforce management. Ted shares insights from his extensive experience in the
In this episode of the weWFM Show, we welcome two experts in the field of workforce management: Mark Gill, a Solutions Sales Executive at NICE, and Doug Shaulis, a WFM Administrator at PayPal. Together, they will explore
In our latest episode, we step into the transformative power of community builders in CX and workforce management. Join us as we uncover how these unsung heroes drive customer experience innovation and enhance team dynam
In this episode of the weWFM Show, we are joined by Wayne Mitchell from EE and Graeme Gabriel, a WFO Solution Consultant at NICE. Wayne shares insights from EE's major transformation in workforce management, highlighting
In this episode we speak with Dr. Mark Alpern and together we explore the "Power of Strategic Planning" in workforce management. Join us as Dr. Alpern, co-founder of Cinareo, explores foundational principles of effective
In this episode, we welcome Nathan Stearns, Vice President, of WFO Product Strategy at NICE Systems. Join us as we dive into the heart of operational efficiency, we explore the evolution of contact centers, the rise of a
Step behind the curtain with Alec as he shares the unfiltered scoop on the WFM world's latest hits and misses. From the echo of AI in every corner to the cloud's rising chart-toppers and the mixed reviews on remote work
Join us for a compelling episode with a Workforce Management expert Irina Mateeva, Founder of RightWFM. Irina discusses her global journey in transforming WFM chaos into efficient, people-centric operations. She shares i
Explore the transformative journey of a call center expert over three decades in this podcast with Mark Williams. The guest shares insights from starting as an agent to becoming a senior manager, emphasizing the importan
This podcast episode explores the dynamic world of workforce management with expert Chris Ward, who shares his personal story about getting into Workforce Management as a career. Chris brings a wealth of experience, havi
In this episode, we are set for an inspiring hour as we explore the extraordinary friendship journey within the Workforce Management (WFM) world. In this episode, we sit down with James Quiggins, Business Development Lea
In this episode, we chat with Resource and Capacity Planning expert David Preece, Principal Solution Consultant at QStory. David shares his career journey, insights into Intraday Automation at QStory, and its impact on w
In this episode, we dive deep into the world of digital transformation and the importance of people-centric leadership with Jarrod McGrath Founder and CEO of Smart WFM. Discover how organizations can build their "digital
Joining the podcast today, Ian Payne, join us on a journey into the art and science of Workforce Management (WFM). Gain insights into data analysis, vendor relationships, and creating a positive empowering work environme
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weWFM Show is hosted by weWFM. The show is categorised under business (management) and has published 60 episodes.
weWFM Show has published 60 episodes.
weWFM Show regularly covers business, management. It sits in the business category, with a management focus.
weWFM Show is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
weWFM Show hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of weWFM Show average 37 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates weWFM Show's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched 5 days ago.
