business
Hosted by Merete Medle & Joanna Carr · business · EN
Merete Medle: With over 20 years in CX, she excels in leadership, strategy, and operationalising CXM. As the Founder of NCXN Merete is known for her dedication to diversity, growth, and digital innovation in the Norwegian CX industry. Joanna Carr: Her CX expertise encompasses guiding businesses with strategic CX direction, pioneering CX program development, and fine-tuning B2B and B2C journey optimisation. Besides her consultancy work she contributes to CX literature, and serves on the Advisory Board at IHM Business School in Stockholm.
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Contact path
Verified email
Booking probability
23%
Guest openness
Selective
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Signup to Generate a PitchMerete Medle: With over 20 years in CX, she excels in leadership, strategy, and operationalising CXM. As the Founder of NCXN Merete is known for her dedication to diversity, growth, and digital innovation in the Norwegian CX industry.
The CXPod is hosted by Merete Medle & Joanna Carr. The show has published 89 episodes to date.
Recent episodes include "The CXPod 2026 with Zack Hamilton" (20 October 2026, 35 minutes), "The CXPod 2026 with Helge Tennø" (13 October 2026, 31 minutes), and "The CXPod 2026 with Stine Ringvig Marsal" (1 October 2026, 46 minutes).
The CXPod publishes roughly weekly, with episodes averaging 41 minutes across 89 episodes.
Booking probability for The CXPod is 23%, and the host is rated Selective on guests. The CXPod requires a Pod Score of 80 or higher. The CXPod's contact route on record: verified email.
The strongest fits for The CXPod are Business & Management Consulting. The CXPod has a business audience.
Merete Medle & Joanna Carr hosts The CXPod, a business podcast with 89 episodes published.
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The CXPod
Zach Hamilton, the man behind "Unfuck your customer experience" shares insights on transforming customer experience through technology, leadership, and empathy, emphasizing the importance of systemic change and the...
Episode #2
summary In this episode, Helge Tennø discusses the evolving landscape of customer experience, the impact of AI on CX, and the importance of systems thinking and empathy in designing better customer journeys. We explore...
Episode #1
In this episode, Stine Marsal shares insights on how AI is transforming customer experience, emphasizing accessibility, journey mapping, and strategic integration of technology. Discover practical tips for leveraging AI...
<p>In this season finale and engaging conversation, Ian Golding, a renowned customer experience specialist, shares his insights on the evolving landscape of customer experience (CX) and the importance of humility...
<p>In this episode of the CX pod, Merete and Joanna welcome guest Mai Momani, a customer experience advocate with extensive experience in the financial services sector. </p><p>The conversation explores the evolving...
<p>In this episode of The CX Pod, Merete , Joanna , Shiraz Abid, and Jannicken Lampe discuss the evolution of customer experience at ice, a telecommunications company in Norway. They explore the importance of customer...
<p>This time, Merete and Joanna welcome Carlos Espinosa, a seasoned expert in customer experience (CX) with a rich background spanning multiple continents. The conversation delves into Carlos's journey in CX, the...
<p>In this engaging conversation, Merete, Joanna and Jenny McCoy explore the multifaceted world of customer experience (CX). They discuss the importance of human experience in CX, the challenges organizations face in...
<p>In this conversation, Merete and Joanna engage with Peter Aitken, head of customer strategy and insight at Kantar, discussing the critical role of customer experience in banking. </p><p>They explore the importance of...
<p>In this episode of the CXPod, hosts Merete and Joanna welcome Dr. Anna Jorga, a Chief Neuroscientist at Buyer Brain, to discuss her unique journey from medical school to the world of customer experience and...
<p>In this episode of The CX Pod, hosts Merete and Joanna welcome Adrian Swinscoe, a seasoned expert in customer experience and podcasting, and author of several books about CX including Punk CX! They discuss the...
<p>In this episode of The CXPod, Merete and Joanna welcome Bruce Temkin, a thought leader in customer experience and AI. The conversation explores the intersection of technology and humanity, discussing how AI can...
<p>In this episode, Merete, Joanna, and Sirte Pihlaja discuss the evolving landscape of customer experience (CX) and the significant role of artificial intelligence (AI) in shaping it. Sirte, known as the 'AI...
<p>In this episode of the CX pod, Merete and Joanna welcome CarinaDalquist Valbøll, the Nordic head of customer service at SATS, to discuss theunique challenges and strategies in the fitness industry. The...
<p>In this episode of the CX pod, Merete and Joanna welcomeMiriam Agnese, the head of analytics at Allente, to discuss her journey intocustomer experience and the importance of data-driven decision-making. Miriamshares...
<p>In this episode, Merete, Joanna, and Gitana Veličkaitė-Remeikienė discuss the evolving landscape of customer experience (CX), sharing personal stories and insights. Merete opens with a positive customer experience...
The CXPod
<p>In this episode of The CXPod, hosts Merete and Joanna welcome Anna-Maija Tanninen, a B2B customer experience expert. They discuss the unique challenges and opportunities in B2B customer experience, the importance of...
The CXPod
<p>In this episode of The CXpod, Joanna, Merete, and Ronny Ellefsen discuss the evolving landscape of customer experience, focusing on the importance of qualitative insights, the challenges of integrating AI, and the...
<p>In today´s episode of the CX Pod, Merete and Joanna welcome Eirik Ekrann, managing director of Ipsos Norway, to discuss the intersection of customer experience, brand strategy, and media dynamics. The conversation...
<p>In this season 4 premiere episode (!), Joanna and Merete discuss the upcoming Nordic B2B Customer Experience Conference with Torben Degn, CEO of Customer Agency. They explore the evolution of customer experience in...
Recent guests on The CXPod. Study who booked and why before you pitch.
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