Feb 11, 202647 minS1
This week, Adam has a crank theory. But it's based in experience! As we progress in our careers, we go from "unwritten but self-imposed" rules ("I did XYZ so I deserve a promotion") to "written rules" ("The written...
About this Podcast:
Dee Kapila and Adam Avramescu discuss the future of Customer Experience (CX) and a bit more. This podcast is designed for current and future leaders in the CX space, including Customer Success, Education, Community, Digital CS, Professional Services, Support and more. We cover emerging trends and lessons learned from our combined years of leadership. Think of us as your CX uncle and auntie on this winding journey alongside you.
Pitch Analysis
Required Pod Score for this podcast. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.
Contact path
Verified email
Booking probability
28%
Guest openness
Selective
80/100
Required Score
Sign up to generate a grounded pitch for CXetera.
Signup to Generate a PitchQuestions about CXetera
What is CXetera about?
Dee Kapila and Adam Avramescu discuss the future of Customer Experience (CX) and a bit more. This podcast is designed for current and future leaders in the CX space, including Customer Success, Education, Community, Digital CS, Professional Services, Support and more. We cover emerging trends and lessons learned from our combined years of leadership.
Who hosts CXetera?
CXetera is hosted by Deepina Kapila and Adam Avramescu. The show has published 10 episodes to date.
What has CXetera covered recently?
Recent episodes include "What are the unwritten rules of career progression?" (11 February 2026, 47 minutes), "Are you actually customer-centric?" (15 December 2025, 59 minutes), and "What's up with our relationship to work?" (17 November 2025, 63 minutes).
How often does CXetera publish?
CXetera publishes roughly monthly, with episodes averaging 57 minutes across 10 episodes.
How hard is it to get booked on CXetera?
Booking probability for CXetera is 28%, and the host is rated Selective on guests. CXetera requires a Pod Score of 80 or higher. CXetera's contact route on record: verified email.
Who should pitch CXetera?
The strongest fits for CXetera are Business & Management Consulting and IT Services & Software Development. CXetera has a business audience.
About the host
Deepina Kapila and Adam Avramescu hosts CXetera, a business podcast with 10 episodes published.
Verified host email: ████████@████.comSign in to unlock →
Recent episodes
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #9
Are you actually customer-centric?
Dec 15, 202559 minS1Do you even customer, bro? A lot of us in CX feel like we end up being the champions of the customer in our orgs, or even the heroes. But that's not a good thing, right? We shouldn't be relying on heroics to make sure...
Episode #8
What's up with our relationship to work?
Nov 17, 20251h 3mS1No, really, what's up with it? Is it a good thing that our jobs create so much of our purpose in life, our communities, and our sense of worth? Is work becoming a RELIGION? In this episode, you can skip out on Berghain...
Episode #7
What do you need to know about SaaS?
Sep 5, 202549 minS1Are you looking to break into the CX field in SaaS (software as a service) or AI companies? Maybe you're new to the field altogether, or maybe you're trying to enter the tech world from another industry. If so, get...
Episode #6
Does CX need thought leaders?
Jul 27, 202554 minS1How do you know which thought leaders to listen to? How do you approach sharing your own thought leadership? Can one lead with thoughts if one doesn't have a thought with which to lead? What are thoughts? In this...
View More
May 28, 202558 minS1It's part two of "Dee and Adam go to the CEdMA conference" and this time, we do get White Castle! Or at the very least, we get tasty nuggets of wisdom from Dee based on her experience evolving her team from Customer...
Episode #4
Do you need a Scaled CX "ecosystem"?
Apr 28, 202550 minS1Alternate title: Adam and Dee go to a conference and do not get White Castle. In March, Dee and Adam keynoted the CEdMA (Customer Education Management Association) conference in Austin, TX. In this episode, Dee...
Episode #3
Should CSMs do training?
Mar 28, 20251h 3mS1Plenty of CSMs see training customers as a core part of their job. But is it, actually? And if it is, should it be? It's a common headache in customer success: who should actually train customers? Should the customer...
Episode #2
Is AI eating Customer Experience?
Feb 2, 202559 minS1Let's talk about CX's lunch, and whether AI is going to eat it. AI is everywhere—but will it replace Customer Experience as we know it? In this episode of CXetera , hosts Adam and Dee dive into the hype and reality of...
Episode #1
What is the future of CX?
Feb 2, 20251h 3mS1It's the first episode of CXetera! So let's start with the big topics. Is Customer Success dead? Or is it just evolving? In our debut episode of CXetera , hosts Adam and Dee break down the shifting landscape of CX, the...
Best industries to pitch CXetera for
PitchCentric classifies CXetera under these industries. Guests from them are the closest fit, and each links to the best podcasts in that industry.
Similar Podcasts
Shows with the most semantically similar episode content. Pitch one, pitch all; producers cluster.
Podcasts like CXetera
Is this podcast yours and you'd like to remove or correct details? Request removal or email privacy@pitchcentric.com.
Questions about the free trial? See the pricing FAQ