business
Hosted by Steve Chipman & Sam Biardo · business · EN
Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM.
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Contact path
Verified email
Booking probability
24%
Guest openness
Selective
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Signup to Generate a PitchCRM Talk is hosted by Steve Chipman & Sam Biardo. The show has published 100 episodes to date.
Recent episodes include "That's All Folks" (22 January 2026, 38 minutes), "One Chowdhury of Octolane" (17 October 2025, 37 minutes), and "AI Account Based Marketing" (20 August 2025, 28 minutes).
CRM Talk publishes roughly every few months, with episodes averaging 34 minutes across 100 episodes.
Booking probability for CRM Talk is 24%, and the host is rated Selective on guests. CRM Talk requires a Pod Score of 80 or higher. CRM Talk's contact route on record: verified email.
The strongest fits for CRM Talk are IT Services & Software Development. CRM Talk has a business audience.
Steve Chipman & Sam Biardo hosts CRM Talk, a business podcast with 100 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #128
<p>In the final episode of the CRM Talk Podcast, hosts Steve Chipman and Sam Biardo reflect on over a decade of industry evolution since their 2013 debut. Spanning 129 episodes, the duo discusses the transition from...
Episode #127
<p>Steve and Sam are joined by One Chowdhury, founder of the AI-native CRM, Octolane. One shares his incredible journey from a Duke University student who didn't know what a CRM was to a Y Combinator-backed founder...
Episode #126
<p>Sam and Steve discuss the practical applications of AI in modern sales and marketing. Steve explains his process for using Gemini's Deep Research feature to generate detailed company reports, condensed infographics...
Episode #125
<p></p> <p>In this episode, Steve and Sam are joined by special guest Clint Oram, who recently left SugarCRM after exactly 21 years.</p> <p> </p> <p>The group explores the future of CRM, the transformative power of AI...
Episode #124
<p>Jennifer Noonan, VP and GM of CX and IPMC Business Units at Infor, joins Steve and Sam to discuss the evolution of Infor CRM SLX (formerly SalesLogix) and its role in industry-specific digital transformation. Jen...
Episode #123
<p>Is your organization ready for CRM?</p> <p>Sam and Steve discuss the ten readiness statements from CRM Switch's online calculator: https://crm-readiness-calculator.crmswitch.com/</p>
Episode #122
<p > In this episode of CRM Talk, Steve Chipman and Sam Biardo discuss AI agents and their impact on business. They talk about how AI agents have evolved from basic IVR functionality to sophisticated business tools.</p>...
Episode #121
<p > Sam Biardo of Technology Advisors and Steve Chipman of CRM Switch discuss the changes and trends in CRM implementations over the past few years.</p> <p > The key points discussed include the shift towards...
Episode #120
<p>Sam Biardo of Technology Advisors and Steve Chipman of CRM Switch discuss the high-level differences between these top CRM vendors. Topics include:</p> Vendor Overviews Scope and Complexity of Business Needs...
Episode #119
<p>Steve Chipman of CRM Switch and Sam Biardo of Technology Advisors talk to Sati Hillyer, founder and CEO of OneMob, about his journey from starting the AppExchange at Salesforce to developing and advancing his...
Episode #118
<p>Sam and Steve are joined by Jon Richards of Evolve Video Marketing. We discuss today's buyer, using video in the sales process, how digital sales rooms work, and getting salespeople to adopt tools like OneMob.</p>
Episode #117
<p></p> <p>Steve Chipman of CRM Switch and Sam Biardo of Technology Advisors talk to marketing guru Ross Simmonds, who shares insights on creating valuable content and leveraging AI to optimize and distribute it more...
Episode #116
<p>Steve and Sam discuss quote-to-cash (Q2C) solutions that enable sales teams to quickly generate quotes and receive more orders. They cover use cases for field and desk-based sales, components like CPQ and eSignature...
Episode #115
<p>AI-generated summary</p> <p>In this episode, Sam and Steve discuss the benefits of podcasting for marketing versus blogging, based on data showing more people per podcast than per blog. It then covers a survey...
Episode #114
<p>Steve and Sam talk about the state of SEO in the context of CRM and leads.</p>
Episode #113
<p>Sam and Steve discuss CRM AI use cases for sales, marketing, customer service, customization & configuration, data migration & integration, analytics, and automations.</p>
Episode #112
<p>Sam & Steve forget how to think on their own, Enterprise AI megatrends, using ChatGPT for CRM test cases and test data</p>
Episode #111
<p>Tech layoffs, low-code development, ChatGPT in marketing, social media marketing</p>
Episode #110
<p>CRM and CRM-related news & information for April 2022.</p>
Episode #109
<p>Steve and Sam talk to Scott Eller, Chief Relationship Officer & Co-founder of Neuraswitch about transcription, redaction, and sentiment analysis.</p>
Recent guests on CRM Talk. Study who booked and why before you pitch.
Chief Product Officer, Evolve Video Marketing
Repurposing and Distributing Content, Foundation & Distribution.ai
Octolane
SugarCRM
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