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Hosted by Markus Erlandsson · 🇺🇸 US · EN-US · 165 episodes
Established thought leaders with verified media credentials.
CRM Rocks is a podcast that focuses on Dynamics CRM and discussions about what you could do within the scope of customer relationships.
Markus Erlandsson hosts CRM Rocks, a technology show with 165 episodes published.
Episode 164: Markus Erlandsson and Malin Martnes chatted with Kristine Risberg from CRMK about Dynamics 365 Contact Center and the future of customer service. Kristine starts by sharing how her background in service oper
Episode 163: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from CRMK Deutschland about Customer Insights in 2026 and how the platform has evolved over the past two years. Pauline starts by discussing the
Episode 162: Markus Erlandsson and Malin Magnus chatted with Steve Mordue from Rapid Start about AI, agents, and the future of business applications. Steve starts by sharing his views on the shift from traditional apps t
In CRM Rocks Episode 161, Markus Erlandsson and Malin Mattnes talk with Inge Magne Brøvik, Microsoft MVP and founder of Brixia, about Dynamics 365 Business Central for CRM professionals. The conversation covers what Busi
Episode 160: Markus Erlandsson is joined by Heidi Neuhauser and Kylie Kiser to talk about how to manage your Dataverse storage. They start by explaining what Dataverse storage actually consists of and where to see your c
Episode 159: Markus Erlandsson and Malin Martnes chatted with freelancing Laura Graham-Brown about Power BI for CRM folks. Laura starts explaining how Power BI fits in everywhere, and nowhere. In Power Platform, Laura ex
Episode 158: Markus Erlandsson and Malin Martnes chatted with Ulrikke Akerbæk from Itera about the Hackathon ACDC and how we can run our own hackathon. Ulrikke starts by explaining how she likes starting new projects and
Episode 157: Markus Erlandsson and Malin Martnes chatted with Johan Persson from the Engage group, about what we who work with Power Platform need to know about Finance and Operations. We start by talking about what it&#
Episode 156: Markus Erlandsson and Malin Martnes chatted with Nathan Sweeney from KPMG, about vibe coding. Nathan starts by describing what vibe coding is and some of the tools you can use to generate code. He then expla
Episode 155: Markus Erlandsson and Malin Martnes chatted with Joe Griffin from proMX UK, about Project Operations and what you can do with the application. Joe starts by giving us an introduction and then digs into the i
Episode 154: Markus Erlandsson and Malin Martnes chatted with Julie Yack Colorado Technology, about My First Day in Power Platform and how you don’t have to be a developer to fit into Power Platform. Julie begins b
Episode 153: Markus Erlandsson and Malin Martnes chatted with Parvez Ghumra and Sean Astrakhan about Application Lifecycle Management (ALM) and how Azure DevOps can simplify it for Power Platform projects. Parvez and Sea
Episode 152: Markus Erlandsson and Malin Martnes chatted with Daniel Laskewitz from Microsoft about Model Context Protocol (MCP) and its integration with Dataverse. Daniel explains how MCP, a standard developed by Anthro
Episode 151: Markus Erlandsson and Malin Martnes chatted with David Abu from Microsoft about Community. David starts by explaining that he built his career through Community engagement, teaching Excel via WhatsApp and or
Episode 150: Markus Erlandsson and Malin Martnes chatted with Tricia Sinclair from Avanade about Service. Tricia starts by explaining that service is more than just support, and we discuss how Microsoft has transitioned
Episode 149: Markus Erlandsson and Malin Martnes chatted with Cathrine Bruvold from Point Taken about Custom Pages. Cathrine talks about what type of Custom Pages there are and how they can be used to enhance your mode-d
Episode 148: Markus Erlandsson and Malin Martnes chatted with Areti Iles from Telefonica Tech about AI Adoption. Areti talks about what type of AI she focuses on and what types of failures she sees the most. Her recommen
Episode 147: Markus Erlandsson and Malin Martnes chatted with Thomas Sandsør from Point Taken about the concept of Simple CRM. Thomas talks about his strive for simplicity and how he handles the challenges that come with
Episode 146: Markus Erlandsson and Malin Martnes chatted about the student ambassador program with Pablo Veramendi from Microsoft. Pablo started by explaining the program and how easy it is to get started. He then contin
Episode 145: Markus Erlandsson and Malin Martnes chatted about the MVP Program with Tina Stenderup-Larsen from Microsoft. Tina started by explaining why Microsoft has an MVP program and its purpose. She then continues to
Joe Griffin
Titleist Performance Institute
1 appearance on this show
Areti Iles
Head of Professional Services for Enterprise Applications · Telefonica Tech
1 appearance on this show
Nick Doelman
Power Platform Specialist and Microsoft MVP · ReadyXRM
3 appearances on this show
Michael Roth
Chief Revenue Officer of Digital Wealth · InvestCloud
1 appearance on this show
Neil Benson
1 appearance on this show
Mark Smith
author of A Better Choice: The Manager’s Guide to Skills-First Hiring · Australian Rail Industry Standards Organisation
1 appearance on this show
Shane Young
CEO · US Rugby Foundation
1 appearance on this show
Chris Huntingford
Director of AI · ANS
1 appearance on this show
Jon Ferrara
Nimble
1 appearance on this show
Steve Webb
Partner and former Minister of State for Pensions · Australian Clinical Trials Alliance
1 appearance on this show
David Berry
Managing Partner · Averin
1 appearance on this show
Kristine Risberg
CRMK
1 appearance on this show
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CRM Rocks is hosted by Markus Erlandsson. The show is categorised under technology and has published 165 episodes.
CRM Rocks has published 165 episodes.
CRM Rocks regularly covers technology. It sits in the technology category.
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Episodes of CRM Rocks average 54 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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