Sep 21, 202633 min
In this episode of Unlocking Vulnerability , Helen is joined by Julie Walker, Global Scheme Manager at BSI, to explore ISO 22458 and the Inclusive Service Kitemark. Julie explains how the international standard provides...
About this Podcast:
This podcast is about one simple but powerful idea: supporting vulnerable customers better — with empathy, confidence, and good practice. I’ll be joined by brilliant guests sharing real stories, practical ideas, and fresh perspectives on supporting people when it matters most. Because vulnerability can affect any of us — at any time. Join me for Unlocking Vulnerability . Listen, learn, and be part of the conversation.
Pitch Analysis
Required Pod Score for this podcast. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.
Contact path
Verified email
Booking probability
42%
Guest openness
Selective
80/100
Required Score
Sign up to generate a grounded pitch for Unlocking Vulnerability.
Signup to Generate a PitchQuestions about Unlocking Vulnerability
What is Unlocking Vulnerability about?
This podcast is about one simple but powerful idea: supporting vulnerable customers better, with empathy, confidence, and good practice. I’ll be joined by brilliant guests sharing real stories, practical ideas, and fresh perspectives on supporting people when it matters most. Because vulnerability can affect any of us, at any time. Join me for Unlocking Vulnerability.
What has Unlocking Vulnerability covered recently?
Recent episodes include "ISO 22458: Bringing Inclusive Service to Life" (21 September 2026, 33 minutes), "Can Wealth Create Vulnerability?" (18 May 2026, 35 minutes), and "Episode 72 - Why Suicide Prevention Is Everyone’s Business" (20 April 2026, 48 minutes).
How often does Unlocking Vulnerability publish?
Unlocking Vulnerability publishes roughly every two weeks, with episodes averaging 31 minutes.
How hard is it to get booked on Unlocking Vulnerability?
Booking probability for Unlocking Vulnerability is 42%, and the host is rated Selective on guests. Unlocking Vulnerability requires a Pod Score of 80 or higher. Unlocking Vulnerability's contact route on record: verified email.
Who should pitch Unlocking Vulnerability?
The strongest fits for Unlocking Vulnerability are Business & Management Consulting and Photography, Polling & Other Services. Unlocking Vulnerability has a business audience.
About the host
Unlocking Vulnerability is a business podcast.
Verified host email: ████████@████.comSign in to unlock →
Recent episodes
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #73
Can Wealth Create Vulnerability?
May 18, 202635 minIn this episode of Unlocking Vulnerability, Helen is joined by Patrick Foley, Managing Director of Sonar Financial Services, to explore the hidden vulnerabilities faced by professional footballers and other high-earning...
- Apr 20, 202648 min
In this episode of Unlocking Vulnerability , Helen is joined by Lachie Humphreys from BSI and Marcus Long at IIOA to explore the UK’s first workplace standard for suicide awareness and prevention. Marcus shares the...
- Mar 30, 202642 min
In this episode Helen is joined by Kate Robbins, Head of Customer Policy at Wessex Water, to explore how the understanding of vulnerability has evolved across the utilities sector. Kate shares how the focus has shifted...
- Mar 9, 202625 min
In this episode, Helen is joined by Bridie O’Shea, Customer Insight and Excellence Specialist at Mansfield Building Society. Bridie shares how her role focuses on improving customer journeys and ensuring vulnerable...
View More
- Feb 23, 202632 min
In this episode, Helen is joined by Natasha Crooks, Vulnerable Customer Manager at Northern Ireland Electricity Networks. Together we explore how the definition of vulnerability has evolved beyond traditional medical...
- Feb 9, 202648 min
In this first episode of season 2, Helen is joined by her colleague Jenna Birchall. As Helen Pettifer Training celebrates 10 years this year, we discuss what changes and progress has been made over the last decade in...
Episode #67
Episode 67 - A Conversation about Grief
Sep 13, 202241 minS1In this episode, Helen is joined by Lucy Dennis, Project Manager at Cruse Bereavement. In their conversation, Lucy and Helen talk about grief and loss, how it impacts people and how organisations can support both...
Episode #66
Episode 66 - Building a Vulnerability Army
Aug 29, 20224 minS1In this episode, Helen shares a snippet from her recent Vulnerability Mentoring Programme as she talks about building a Vulnerability Army within organisations. You can follow Helen Pettifer for future episodes and more...
- Aug 15, 202235 minS1
In this episode, Helen is joined by Chezzy Kennedy, Neurodiversity consultant, trainer, coach and mentor with Thrive Mental Health & Wellbeing. In their conversation, Chezzy and Helen talk about what neurodiversity is...
Episode #64
Episode 64 - Campaign to End Loneliness
Jul 18, 202238 minS1In this episode, Helen is joined by Robin Hewings, the Programme Director at Campaign to End Loneliness. In their conversation, Robin and Helen talk about the risk factors leading to loneliness, how this impacts...
- May 23, 202235 minS1
In this episode, Helen is joined by Amanda Harris, the Retail Operations Manager at The Melton Building Society, and Amanda Heath, The Founder and Centre Manager at the Melton and District Money Advice Centre (MADMAC)...
Episode #62
Episode 62 - A chat about loneliness
May 12, 202234 minS1In this episode, Helen is joined by Ellice Whyte to discuss the topic of Loneliness which is the theme for this year's Mental Health Awareness Week. Connect with Ellice here - https://www.linkedin.com/in/ellice-whyte/...
- May 3, 202210 minS1
In this episode, Helen shares her thoughts on the cost of living crisis and how we can help people who are struggling. You can follow Helen Pettifer for future episodes and more consumer vulnerability information: Email...
- Apr 11, 202234 minS1
In this episode, Helen is joined by Amy Lloyd-Jones and Ben Alao from Utility Warehouse. Amy and Ben discuss their new bereavement process's insights and motivations, earning them Gold in the Awards International's...
Unlocking Vulnerability
Episode 59 - The UKRN and Vulnerability
Mar 28, 202225 minIn this episode, Helen is joined by Kate Mitchenall, Manager at the UK Regulator's Network. Kate talks about the work UKRN are doing in the vulnerability space, in particular the three themes: cost of living (debt)...
Unlocking Vulnerability
Episode 58 - Fuel Bank Foundation
Mar 14, 202243 minIn this episode, Helen is joined by Matt Cole, Chair of the Board of Trustees at Fuel Bank Foundation. Matt shares what the Fuel Bank Foundation is and how they support people in fuel crisis. Download the report here...
Unlocking Vulnerability
Episode 57 - Zero Discrimination Day
Mar 1, 202238 minIn this episode, Helen is joined by Alistair Barton an LGBTQ advocate. Alistair shares his personal story of coming out as a gay man and together Helen and Alistair discuss discrimination in society. You can find out...
Unlocking Vulnerability
Episode 56 - Random Acts of Kindness Day
Feb 17, 20224 minIn this episode, Helen shares her thoughts and ideas on how we can acknowledge Random Acts of Kindness Day and show kindness to others. You can follow Helen Pettifer for future episodes and more consumer vulnerability...
Unlocking Vulnerability
Episode 55 - February News
Feb 7, 20229 minIn this episode, Helen shares what she's been working on recently with regards vulnerable customers. You can follow Helen Pettifer for future episodes and more consumer vulnerability information: Email...
Recent guests
Recent guests on Unlocking Vulnerability. Study who booked and why before you pitch.
J
Julie Walker
State Librarian for Georgia and Associate Vice Chancellor for Libraries, Institute for Excellence in Writing
M
Matt Cole
senior editor of Commercial Carrier Journal, The Resurrection Project
G
Graham Smith
City Council Member & Incoming Mayor, City of Mountain Brook, AL, Consumer Council for Northern Ireland
D
David Murphy
associate professor of environmental studies, Marshfield Medical Center Credit Union
Best industries to pitch Unlocking Vulnerability for
PitchCentric classifies Unlocking Vulnerability under these industries. Guests from them are the closest fit, and each links to the best podcasts in that industry.
Similar Podcasts
Shows with the most semantically similar episode content. Pitch one, pitch all; producers cluster.
Podcasts like Unlocking Vulnerability
Is this podcast yours and you'd like to remove or correct details? Request removal or email privacy@pitchcentric.com.
Questions about the free trial? See the pricing FAQ