education
Hosted by Sam-Erik Ruttmann · education · EN-US
A podcast that inspires hoteliers to create meaningful and memorable experiences for their customers, in pursuit of their passion.I share my views and experiences relating to hospitality, tech trends and also relating to humanity. I am sitting down with world-class speakers, leading industry suppliers, top performing hoteliers, sharing about their inspiration, lessons they learned and how to make an impact.
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Contact path
Verified email
Booking probability
36%
Guest openness
Selective
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Signup to Generate a PitchA podcast that inspires hoteliers to create meaningful and memorable experiences for their customers, in pursuit of their passion.I share my views and experiences relating to hospitality, tech trends and also relating to humanity. I am sitting down with world-class speakers, leading industry suppliers, top performing hoteliers, sharing about their inspiration, lessons they learned and how to make an impact.
The Social Hotelier is hosted by Sam-Erik Ruttmann. The show has published 193 episodes to date.
Recent episodes include "The Secret Behind Japan’s Next Wellness Destination. TSHS -168" (29 October 2026, 19 minutes), "Why Hospitality Needs an AI Referee, Not More Dashboards. TSHS-167" (16 October 2026, 27 minutes), and "The Secret Behind Great Hotels Isn’t Luxury, It’s People l Elisabeth Villiger Toufexis TSHS-165" (2 October 2026, 33 minutes).
The Social Hotelier publishes roughly every two weeks, with episodes averaging 41 minutes across 193 episodes.
Booking probability for The Social Hotelier is 36%, and the host is rated Selective on guests. The Social Hotelier requires a Pod Score of 80 or higher. The Social Hotelier's contact route on record: verified email.
The strongest fits for The Social Hotelier are Hotels & Lodging. The Social Hotelier has an education audience.
Sam-Erik Ruttmann hosts The Social Hotelier, an education podcast with 193 episodes published.
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The Social Hotelier
The Secret Behind Japan’s Next Wellness Destination What happens when Finnish sauna culture meets Japanese craftsmanship, wellness design, and destination development? In this episode of The Social Hotelier, host...
The Social Hotelier
Why Hospitality Needs an AI Referee, Not More Dashboards How AI can unify hospitality operations and enhance decision-making. In a world where artificial intelligence (AI) is often viewed as a threat to jobs, Safa Rahal...
The Social Hotelier
The Secret Behind Great Hotels Isn’t Luxury, It’s People What can more than 100 countries, decades of global travel, and a lifetime spent living in hotels teach us about hospitality, leadership, human...
The Social Hotelier
The Sea of Sameness: Why Hotels Need a Strong Point of View What does the future of hospitality look like when marketing, technology, education, leadership, branding, and entrepreneurship collide? In this episode of The...
The Social Hotelier
Can technology make hospitality feel more human? That’s the question at the center of this conversation with Jessie Fischer, Founder of GuestOS . Growing up in a family-owned hotel business at the gateway to...
The Social Hotelier
The Truth About Success in the Hospitality Industry Learn real hospitality leadership lessons from Christian Grage, Managing Director, DER Touristik Hotels & Resorts. Gain practical advice on navigating hotel...
The Social Hotelier
How might culture be quietly shaping—and limiting—your leadership? Tanja Saarinen Chávez shares global stories revealing how Cultural Intelligence (CQ) transforms communication, guest experience, and leadership in an...
The Social Hotelier
From Sauna Ritual to Design Philosophy: A Finnish Architect’s Approach What if the future of hospitality, wellness, and architecture lies not in adding more—but in building less, feeling more, and reconnecting...
The Social Hotelier
Is the West really leading the global AI race—or are we missing the bigger picture? In this episode, AI strategist Jayanth N Kolla returns for his sixth appearance to unpack the rapidly shifting balance of power between...
The Social Hotelier
Sober Travel Trends 2026: Why hotels must rethink Alcohol in guest experience. This episode features Teresa Bergen, a travel writer and expert on sober travel, discussing how hospitality can better include non-drinkers...
The Social Hotelier
The Truth About Being a Travel Influencer in 2026. TSHS-156 Join us as we explore the journey of Kia Finska, @kiafinska, a Finnish travel and social media creator, who transitioned from cybersecurity to building a...
The Social Hotelier
The Future of Vacation Ownership | Derek DeSalvia on Industry Evolution. In this episode, Derek DeSalvia, EVP and Chief Customer Officer at Hilton Grand Vacations, shares insights on the evolution of vacation...
The Social Hotelier
⏳Luxury hospitality is often associated with beautiful hotels, elegant design, and flawless experiences. But behind every memorable stay is something far more important: people, culture, and leadership that shows up...
The Social Hotelier
Why Qualified Candidates Don’t Get Interviews: What Recruiters Really Look for in a Resume Why do so many qualified candidates get overlooked before they ever reach the interview stage? In this episode, former recruiter...
The Social Hotelier
She Couldn’t Use a Smartphone. Her Son Changed That for Tens and Thousands In this episode of The Social Hotelier, Sam-Erik Ruttmann sits down with Matt Smith, founder of Speak2, to discuss one of the most overlooked...
The Social Hotelier
Elizabeth Mullins on Building Hotels That Change Lives ⏳Most people think hospitality is about rooms, service, and luxury standards. But in reality, the industry is fundamentally about how we make people feel — and how...
The Social Hotelier
Antarctica, Climate & Leadership — Why the Poles Matter More Than Ever with Robyn Woodhead Join for an insightful discussion with Robyn Woodhead, a pioneer in responsible Antarctic tourism and environmental...
The Social Hotelier
Technology Won’t Save Your Hotel (Here’s What Will) – A Conversation with Dr. Meng-Mei (Maggie) Chen I In this episode of The Social Hotelier Show , Dr. Meng-Mei (Maggie) Chen, with Faculty in...
The Social Hotelier
The Future of Luxury Hotels: Why Lifestyle Ecosystems Will Replace Traditional Hospitality Is traditional luxury hospitality losing relevance? In this episode of The Social Hotelier Show , I sit down with global...
The Social Hotelier
Hotel Investment in Europe Is Shifting, What Smart Developers Must Know Now In this episode, Sam-Erik Ruttmann sits down with Henri Hakala, founder of Gokstad Advisory, to discuss the dynamic landscape of hotel...
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