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Hosted by Sam-Erik Ruttmann · 🇺🇸 US · EN-US · 189 episodes
Established thought leaders with verified media credentials.
A podcast that inspires hoteliers to create meaningful and memorable experiences for their customers, in pursuit of their passion.I share my views and experiences relating to hospitality, tech trends and also relating to humanity. I am sitting down with world-class speakers, leading industry suppliers, top performing hoteliers, sharing about their inspiration, lessons they learned and how to make an impact.
Sam-Erik Ruttmann hosts The Social Hotelier, a education show with 189 episodes published.
Can technology make hospitality feel more human? That’s the question at the center of this conversation with Jessie Fischer, Founder of GuestOS . Growing up in a family-owned hotel business at the gateway to Yosemi
The Truth About Success in the Hospitality Industry Learn real hospitality leadership lessons from Christian Grage, Managing Director, DER Touristik Hotels & Resorts. Gain practical advice on navigating hotel managem
How might culture be quietly shaping—and limiting—your leadership? Tanja Saarinen Chávez shares global stories revealing how Cultural Intelligence (CQ) transforms communication, guest experience, and leadership in an inc
From Sauna Ritual to Design Philosophy: A Finnish Architect’s Approach What if the future of hospitality, wellness, and architecture lies not in adding more—but in building less, feeling more, and reconnecting deep
Is the West really leading the global AI race—or are we missing the bigger picture? In this episode, AI strategist Jayanth N Kolla returns for his sixth appearance to unpack the rapidly shifting balance of power between
Sober Travel Trends 2026: Why hotels must rethink Alcohol in guest experience. This episode features Teresa Bergen, a travel writer and expert on sober travel, discussing how hospitality can better include non-drinkers,
The Truth About Being a Travel Influencer in 2026. TSHS-156 Join us as we explore the journey of Kia Finska, @kiafinska, a Finnish travel and social media creator, who transitioned from cybersecurity to building a global
The Future of Vacation Ownership | Derek DeSalvia on Industry Evolution. In this episode, Derek DeSalvia, EVP and Chief Customer Officer at Hilton Grand Vacations, shares insights on the evolution of vacation owners
⏳Luxury hospitality is often associated with beautiful hotels, elegant design, and flawless experiences. But behind every memorable stay is something far more important: people, culture, and leadership that shows up ever
Why Qualified Candidates Don’t Get Interviews: What Recruiters Really Look for in a Resume Why do so many qualified candidates get overlooked before they ever reach the interview stage? In this episode, former recruiter
She Couldn’t Use a Smartphone. Her Son Changed That for Tens and Thousands In this episode of The Social Hotelier, Sam-Erik Ruttmann sits down with Matt Smith, founder of Speak2, to discuss one of the most overlooked cha
Elizabeth Mullins on Building Hotels That Change Lives ⏳Most people think hospitality is about rooms, service, and luxury standards. But in reality, the industry is fundamentally about how we make people feel — and how w
Antarctica, Climate & Leadership — Why the Poles Matter More Than Ever with Robyn Woodhead Join for an insightful discussion with Robyn Woodhead, a pioneer in responsible Antarctic tourism and environmental advocacy.
Technology Won’t Save Your Hotel (Here’s What Will) – A Conversation with Dr. Meng-Mei (Maggie) Chen I In this episode of The Social Hotelier Show , Dr. Meng-Mei (Maggie) Chen, with Faculty in Marketing
The Future of Luxury Hotels: Why Lifestyle Ecosystems Will Replace Traditional Hospitality Is traditional luxury hospitality losing relevance? In this episode of The Social Hotelier Show , I sit down with global hospital
Hotel Investment in Europe Is Shifting, What Smart Developers Must Know Now In this episode, Sam-Erik Ruttmann sits down with Henri Hakala, founder of Gokstad Advisory, to discuss the dynamic landscape of hotel investing
What happens when a Helsinki consultant trades boardrooms for lakeside cabins in North Karelia? In this episode, Sam-Erik meets Tiina Kujamäki, the entrepreneur behind Koli Free Time Resort, to discuss building hospitali
Hotels That Master Storytelling Make More Money—Here’s Why with John Elbing. Most hotels are telling the wrong story, focusing on features, perfection, and efficiency rather than the lived experiences of guests and
Luxury Is Not Service — It’s Performance (And Most Hotels Get It Wrong) What if luxury hospitality isn’t about standards, scripts, or smiles — but about presence, timing, and emotional intelligence? In this episode of Th
What if a hotel stay could actively improve how guests sleep, move, recover, and live? In this episode of The Social Hotelier , Sam-Erik Ruttmann sits down with Mark Dardan, CEO of Modern Hospitality, to unpack the think
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The Social Hotelier is hosted by Sam-Erik Ruttmann. The show is categorised under education (news) and has published 189 episodes.
The Social Hotelier has published 189 episodes.
The Social Hotelier regularly covers education, news, society. It sits in the education category, with a news focus.
The Social Hotelier is accessible for guests with genuine education expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
The Social Hotelier hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of The Social Hotelier average 42 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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