Hosted by Shaping tomorrow by understanding today · 🇺🇸 US · EN · 123 episodes
Established thought leaders with verified media credentials.
In this podcast we journey beyond today’s industry standards to imagine what’s next. We speak with hospitality experts across operations, sales, technology and more - diving deep into the trends shaping tomorrow. While technology plays a role, the podcast also explores topics like guest experience, operational insights, and more, with each episode offering practical takeaways and a fresh perspective on what the industry’s future might look like. If you’re ready to stay ahead in hospitality, tune in for ideas, inspiration, and insights from the leaders shaping the industry."
Shaping tomorrow by understanding today hosts The Future of Hospitality, a society show with 123 episodes published.
AI does not fix a bad pricing strategy, it just runs it faster. Roz Hunter and Charles Pinard, pricing and revenue-management consultants at Simon-Kucher, break down how they read a revenue team from the inside and why m
The rebrand only adds value once the segmentation and product are fixed. Learn how a bold wholesaler cut rebuilt rate quality and moved RGI from 81 to 110. In this episode Luc Boschmans interviews Sophie Richard, who lea
Sustainability lives or dies by what guests actually do. Learn which initiatives survive daily operations and which quietly fail after a pilot. In this episode Cesar Wurm interviews Gavin Fraser, Remco Groenhuijzen, Chry
Revenue managers do not set the price. The guest does, and the rate is just where you move up or down. Learn how independent hotels run occupancy, distribution, and forecasting without a brand playbook handed to them. In
Handed millions and a great location, all three pick independent. Learn where independents still beat the chains and where AI actually belongs. In this episode Balve Bains interviews Klaus, Frank, and Panagiotis Kalogeri
New graduates are fluent in AI, but fluent is not the same as competent. Learn how to hire, onboard, and train hospitality talent for an AI-first industry. In this episode Brian Hicks interviews Michael Goldrich and Mike
Guests check in carrying stress the front desk cannot undo on its own. Learn why wellness belongs across the whole hotel and why staff wellbeing sets the ceiling. In this episode Arjan Eikelenboom interviews Keith Dickey
The tech experience belongs in the back of house, not the front. Learn where restaurant innovation pays off and where it breaks the guest experience. In this episode Gabriella Gomes Branco interviews Robin Vromans, who r
Regenerative hospitality means giving back more than you take. Learn how commissions, ownership, and transparency shape the choices of the next generation. In this episode Anemoon Schepel interviews Anastasia Ivanushkina
The rebrand only adds value once the segmentation and product are fixed. Learn how a bold wholesaler cut rebuilt rate quality and moved RGI from 81 to 110. In this episode Luc Boschmans interviews Sophie Richard, who lea
What does it take to build hotel leaders who go on to lead hotels of their own? Learn how people-first leadership, culture, and long-term team development create stronger operations and better guest results. Guest: Diete
The fastest repositioning plans are built around the exit from day one. Learn how a five-year hold, direct operations, and a deliberate no-brand decision turned a Barcelona hotel into a leisure-led asset. In this episode
Change won’t feel comfortable, but it will unlock revenue and agility for your hotel. Learn how to build an experiment-ready culture that makes AI and personalization deliver results. In this episode Brian Hicks intervie
The contact center isn't overhead. Ask anyone who's actually run one. Anita Travis leads global contact center operations at Outrigger Hospitality. Megan Becker has spent 14 years in reservations at Hershey Entertainment
Reinvention that actually fills the dining room: how to reset a fine-dining signature and win guests in a new market. Practical leadership, conscious sourcing, and marketing tactics from a chef who left a 13-year career
Stop guessing rates. Start shaping profit with speed and trust. How to make revenue management the commercial center that drives NOI and operational alignment. Jason D'Agostino is a certified revenue management executive
Struggling to attract and retain hospitality talent? Practical hiring fixes you can apply this week from an industry insider. Guest: Kim Loman, Founder of The Hospitality Recruiters, Amsterdam. With 18 years placing tale
Navigate people crises and build a resilient hospitality culture today. Hear how HR becomes the strategic engine for retention, growth, and guest excellence. Nicole Bon, HR Director People and Culture at Corendon, shares
Fix underperforming hotels by getting inside operations and people, not just systems. Learn how to recruit, coach and structure agile management for short-term owner timelines. Guest: Clare Anna Gamon, leader of London R
Sick of overcomplicated revenue strategies? Learn how simplicity and commercial leadership unlock profit for independent hotels. Niek Kollau shows how to turn chain-level structure into practical wins for small propertie
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The Future of Hospitality is hosted by Shaping tomorrow by understanding today. The show is categorised under society (culture) and has published 123 episodes.
The Future of Hospitality has published 123 episodes.
The Future of Hospitality regularly covers society, culture, places. It sits in the society category, with a culture focus.
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Episodes of The Future of Hospitality average 50 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates The Future of Hospitality's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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