Sep 21, 202647 min
"The guest is God." While the rest of the world builds cookie-cutter luxury, Puneet Chhatwal is here to school the industry on what luxury hospitality with a soul actually looks like. As the MD & CEO of The Indian...
About this Podcast:
Welcome to SMACK!Just like our name, everything we do here is a little different and yet you’ll probably have more fun here than elsewhere. SMACK Hospitality Media is your one-of-a-kind source for hospitality and tourism-related edutainment. It is our mission to provide fun and engaging content for industry professionals in modern media formats.With our podcast we aim to give everybody around the world the chance to meet key decision-makers and trailblazers of the hospitality industry. Chasing that ambitious goal, our hospitality podcast airs twice a month between September and July.So, join the conversation, tune in and never ever lose your curiosity.Enjoy the show!
Pitch Analysis
Required Pod Score for this podcast. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.
Contact path
Verified email
Booking probability
35%
Guest openness
Selective
80/100
Required Score
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What is SMACK Hospitality about?
Welcome to SMACK!Just like our name, everything we do here is a little different and yet you’ll probably have more fun here than elsewhere. SMACK Hospitality Media is your one-of-a-kind source for hospitality and tourism-related edutainment. It is our mission to provide fun and engaging content for industry professionals in modern media formats.
What has SMACK Hospitality covered recently?
Recent episodes include "Puneet Chhatwal - IHCL | "The Guest is God", East Meets West & Scaling with Soul" (21 September 2026, 47 minutes), "Stijn Oyen - Design Hotels | Selective by Design, Independence at Scale & The Marriott Partnership" (15 July 2026, 36 minutes), and "Lily Wecker - Aethos | Human-to-Human Hospitality, Building for Connection & Owner's Mindset" (15 June 2026, 42 minutes).
How often does SMACK Hospitality publish?
SMACK Hospitality publishes roughly monthly, with episodes averaging 42 minutes across 118 episodes.
How hard is it to get booked on SMACK Hospitality?
Booking probability for SMACK Hospitality is 35%, and the host is rated Selective on guests. SMACK Hospitality requires a Pod Score of 80 or higher. SMACK Hospitality's contact route on record: verified email.
Who should pitch SMACK Hospitality?
The strongest fits for SMACK Hospitality are Hotels & Lodging. SMACK Hospitality has a business audience.
About the host
SMACK Hospitality is a business podcast with 118 episodes published.
Verified host email: ████████@████.comSign in to unlock →
Recent episodes
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #119
Stijn Oyen - Design Hotels | Selective by Design, Independence at Scale & The Marriott Partnership
Jul 15, 202636 min350 hotels. 58 countries. And they reject 95% of hotel applications. Ouch. Fritz caught up with Stijn Oyen, Managing Director of Design Hotels, at upnxt26 - organised by Elevatr Hospitality - to talk about how you build...
Episode #118
Lily Wecker - Aethos | Human-to-Human Hospitality, Building for Connection & Owner's Mindset
Jun 15, 202642 minS0<p>What if the best hotels stopped trying to worship you?</p> <p>Flo just sat down with Lily Wecker, CEO of Aethos, who's building hotels that treat you like an actual human being. No pedestals, no scripts: just real...
May 11, 202640 minS0<p>“There are a lot of logos in this industry. Very few brands.”</p> <p>When Barbara Muckermann, CEO of Kempinski Hotels, drops a line like that at the Hotel Adlon Kempinski Berlin, you sit up straight.</p> <p>What's...
Episode #116
Eu Chin Fen - Frasers Hospitality | Real Talk on Career Growth, Human Judgment & The Value Chain
Apr 13, 202642 minS0<p>What if the most important career advice you get this year comes from an ex-investment banker?</p> <p>That's exactly what happened when Florian sat down with the incredible Eu Chin Fen, CEO of Frasers Hospitality...
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Feb 18, 202647 minS0<p>"Projects always go wrong." That’s not us being cheeky, that’s a direct quote from a VP of Development.</p> <p>This week, Florian’s got Jan Heringa, VP Development and Project Management at Leonardo Hotels, in the...
Episode #114
Lennert De Jong - Another Star | Flipping the Script on Brands, Tech, and the Marriott Move
Jan 19, 202643 minS0<p>The brand is sold, the tech is integrated, and a new star is rising.</p> <p>If you are wondering what hotel operations will actually look like in the next few years, Lennert De Jong is already there, blueprint in...
Dec 16, 20251h 2mS0<p>Building a travel media empire isn’t for the faint-hearted, and Rafat Ali knows exactly what he’s talking about.</p> <p>This December, Fritz sits down with Rafat, founder and CEO of Skift, for a conversation loaded...
Nov 18, 202546 minS0<p>Money talks, but hotels walk the walk!</p> <p>And Dirk Bakker knows exactly which ones are worth your attention…</p> <p>We’re warming up this month of November with an episode packed with insider perspectives from...
Episode #111
Elie Milky – Radisson Hotel Group | Talking Global Growth, Lifestyle Hotels & Branded Residences
Oct 7, 202548 minS0<p>What does it really take to grow a hotel brand across continents?</p> <p>SMACK is back with an episode packed with insider insights from Elie Milky, Chief Development Officer of Radisson Hotel Group for the Middle...
Episode #110
Christopher Hartley & Simon Naudi - GHA & Corinthia | Loyalty, Luxury & Grand Boutique Hotels
Sep 9, 202539 minS0<p>Two industry titans in one iconic room?!</p> <p>SMACK Season 7 is officially starting, and we couldn’t think of a better way to kick it off.</p> <p>Christopher Hartley, CEO of Global Hotel Alliance, and Simon Naudi...
Jun 10, 202555 minS0<p>First it was finance spreadsheets, now it’s suite dreams: Ian Di Tullio’s journey to the top of Minor Hotels is anything but ordinary.</p> <p>Let’s just say: it started with data and ended with loyalty (lots of...
Jun 5, 202528 minS0<p>Say hello to Samuel Njoroge, Director of Quality Assurance & Sustainability at Millennium Hotels and Resorts MEA, joining our latest Breaktime episode with the fabulous Mari. Talking trash (literally), tech, and...
May 20, 202538 minS0<p>From courtroom to boardroom, now serving global hospitality with that Spanish spice.</p> <p>Meet María Zarraluqui, VP of Global Development at Meliá Hotels International, lawyer-turned-development-queen and...
Apr 29, 202557 minS0<p>Swiping Right on Luxury & Small Hotels.</p> <p>The wait is finally over… As you might know, Richard Hyde, COO of Small Luxury Hotels of the World, took the hot seat SMACK Live at Young Hoteliers Summit at #EHL in...
Apr 2, 202549 minS0<p>Are you ready for some stories about waffles, wellness, and the CIA?</p> <p>Adam Crocini isn’t just shaping Hilton’s F&B scene across 8,000+ properties - he and his team have also been pushing those legendary DIY...
Feb 18, 202539 minS0<p>Buckle up, hospitality fans, this episode is double trouble on the mic!</p> <p>Glenn Hausman, Podcast Host and initiator of THE No Vacancy Podcast, joined Flo to discuss how one moves from editing hip-hop videos to...
Episode #103
Glenn Mandziuk - World Sustainable Hospitality Alliance | Leading the Green Revolution in Hospitality
Jan 28, 202549 minS0<p>What do sustainability, the future of hospitality, and King Charles III have in common?</p> <p>Turns out, more than you’d think – and Glenn Mandziuk, CEO of the World Sustainable Hospitality Alliance, is here to...
Jan 14, 202519 minS0<p>How to avoid cranky customers and rainy days 🌧☂</p> <p>Ever wondered what happens when a #climate scientist becomes a travel enthusiast? Meet Nick Cavanaugh, who turned his PhD in atmospheric physics into a solution...
Dec 17, 202424 minS0<p>What makes The World’s 50 Best Hotels award so iconic? </p> <p>In this Breaktime episode, Mari has a delightful chat with Emma Sleight, Head of Content at The World’s 50 Best Hotels - aka the Oscars of hospitality...
Recent guests
Recent guests on SMACK Hospitality. Study who booked and why before you pitch.
C
Christopher Hartley
Pediatric Clinical Pharmacy Specialist, Fundación Misión de la Misericordia
G
Glenn Haussman
Hustle Capital Expert and Hospitality Industry Insider, No Vacancy Live
G
Glenn Mandziuk
Chief Executive Officer, World Sustainable Hospitality Alliance
N
Nick Cavanaugh
founder and CEO, Sensible Weather Resources
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