business
Hosted by Mariah Parsons · business · EN-US
Ecommerce brands are focusing on increasing customer retention. Join us as we discuss marketing, operations, and the customer experience with top DTC brands for real strategy around generating revenue, email marketing, social media, performance metrics, AI, customer communication, & more in the Shopify ecosystem. Retention Chronicles is hosted and produced by Mariah Parsons and is sponsored by Malomo, a branded order tracking platform improving the post-purchase experience. Be sure to subscribe & check out retentionchronciclespodcast.com .
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Contact path
Public web form
Booking probability
32%
Guest openness
Selective
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Signup to Generate a PitchEcommerce brands are focusing on increasing customer retention. Join us as we discuss marketing, operations, and the customer experience with top DTC brands for real strategy around generating revenue, email marketing, social media, performance metrics, AI, customer communication, & more in the Shopify ecosystem.
Retention Chronicles is hosted by Mariah Parsons. The show has published 177 episodes to date.
Recent episodes include "How Small Changes in Customer Journeys Can Explode Revenue with Lilo Social's Zac Fromson" (26 May 2026, 28 minutes), "How Small Changes in Customer Journeys Can Explode Revenue with Lilo Social's Zach Fromson" (26 May 2026, 28 minutes), and "How IRL Events Are Reinventing Trust and Brand Engagement in a Fragmented World with Vibal's Chris Harris" (26 May 2026, 32 minutes).
Retention Chronicles publishes roughly daily, with episodes averaging 30 minutes across 177 episodes.
Booking probability for Retention Chronicles is 32%, and the host is rated Selective on guests. Retention Chronicles requires a Pod Score of 80 or higher. Retention Chronicles's contact route on record: public web form.
The strongest fits for Retention Chronicles are Marketing, Advertising & PR. Retention Chronicles has a business audience.
Mariah Parsons hosts Retention Chronicles, a business podcast with 177 episodes published.
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Retention Chronicles
Most brands underestimate how much personalized retention strategies can transform their growth — Zac Fromson, Co-Founder at Lilo Social, uncovers the overlooked levers brands must pull now to supercharge customer...
Retention Chronicles
Most brands underestimate how much personalized retention strategies can transform their growth — Zach Fromson, Co-Founder at Lilo Social, uncovers the overlooked levers brands must pull now to supercharge customer...
Retention Chronicles
Most brands overlook one of the fastest-growing opportunities for authentic engagement: in real life (IRL) events. Chris Harris, a seasoned marketing strategist and founder of the pioneering platform Vibal, reveals why...
Retention Chronicles
Most brands overlook one of the fastest-growing opportunities for authentic engagement: in real life (IRL) events. Chris Harris, a seasoned marketing strategist and founder of the pioneering platform Vibal, reveals why...
Retention Chronicles
Unlock the secrets to making your e-commerce business accessible, profitable, and future-proof in a rapidly evolving digital landscape. If you're a founder, entrepreneur, or digital marketer seeking practical insights...
Retention Chronicles
Unlock the secrets to making your e-commerce business accessible, profitable, and future-proof in a rapidly evolving digital landscape. If you're a founder, entrepreneur, or digital marketer seeking practical insights...
Retention Chronicles
Most brands overlook one of the most unexpected secrets to rapid growth—authentic collaborations with small indie brands. Lynn Power, founder of Masami and the Power Beauty Collab, reveals how genuine partnerships can...
Retention Chronicles
Most brands overlook one of the most unexpected secrets to rapid growth—authentic collaborations with small indie brands. Lynn Power, founder of Masami and the Power Beauty Collab, reveals how genuine partnerships can...
Retention Chronicles
In this episode of Retention Chronicles, Mariah sits down with Meredith Mills-Merritt, founder and CEO of The Original Southside, a spirit-based, certified organic ready-to-drink cocktail built to challenge the status...
Retention Chronicles
In this episode of Retention Chronicles, Mariah sit down with Jo Weinand, founder of Nutcase Milk, to unpack how a late-night craving for better-for-you chocolate milk turned into a fast-growing CPG brand with creator...
In this episode of Retention Chronicles , Mariah sits down with Kim Roxie — founder of LAMIK Beauty — for a deeply inspiring conversation on entrepreneurship, identity, and building a beauty brand that truly sees its...
In this episode of Retention Chronicles , host Mariah Parsons sits down with Taylor Walker, co-founder of Spritzal Cookie Company, to unpack the 11-year journey of scaling a family recipe into a fast-growing clean-label...
In this episode, we sit down with Michael, Founder & CEO of Rotten , the better-for-you candy brand that’s rewriting the rules of CPG with bold flavor, unapologetic branding, and an omnichannel strategy built for...
When Peace Corps volunteer Lisa Curtis felt drained in a rural West African village, local women introduced her to moringa—a nutrient-packed “miracle tree” that would change her life. That moment sparked the creation of...
Retention Chronicles
In this episode of Retention Chronicles , host Mariah Parsons chats with Cheryl Kim, Head of Business Development at Hoxy, a fast-growing Korean-inspired seasoning brand making waves in both online and offline retail...
In this solo ShopTalk fall recap, Mariah breaks down the two themes that ruled the floor: AI everywhere and an uncompromising focus on customer experience. From post-purchase retention wins to why real-time analytics...
In this special solo episode of Retention Chronicles , your host gets cozy on the couch to share some exciting updates. After a brief podcast pause, the show is back with a fresh direction, more solo episodes, and a big...
Mariah Parsons hosts Jen Brodwick, co-founder of Brixy, a sustainable personal care brand. Jen discusses Brixy's transition from B2B to D2C, leveraging retail and events for customer acquisition. They focus on Instagram...
Mariah Parsons hosts the "Retention Chronicles" podcast, sponsored by Malomo, a shipping update platform praised by Alicia, founder of Midstoppers. Guest Kate Kasch discusses her career in the food industry, from...
Mariah Parsons, host of the Retention Chronicles podcast, discusses insights from the 2025 Sweets and Snacks Expo in Indianapolis, highlighting key trends and brand innovations. The Expo featured over 1,000 exhibitors...
Recent guests on Retention Chronicles. Study who booked and why before you pitch.
PitchCentric classifies Retention Chronicles under these industries. Guests from them are the closest fit, and each links to the best podcasts in that industry.
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