Hospitality Folks

<p>Day two of a five-day event. 150,000 visitors. 200 of your 600 staff are no-shows.</p><p>Wolfgang Schürmann has been there. He restructured the menu, reassigned every manager, got on the radio, and delivered anyway —...

<p>What does it actually mean to slow down and why are the most intentional hospitality experiences being built not in hotel lobbies, but in forests?</p><p>Katarina Alič Čretnik spent more than 15 years in digital...

<p>What would you do if you applied for a job you knew nothing about and told them exactly that? </p><p>For Annemarie, that moment changed everything.</p><p><br>She moved from the Netherlands to Sweden for love...

<p>What separates a truly great kitchen from a toxic one? </p><p>According to internationally experienced culinary leader Adam Mali, it comes down to one choice every leader has to make: do you lead with fear, or do you...

<p>What does a national swimmer, a bouncer in Zurich, and a personal trainer in Singapore have in common? A masterclass in people, performance, and showing up under pressure.</p><p>In this episode, Alicia sits down with...

<p>Julius Anders has done it the hard way and the smart way.</p><p>From hotel management school to Mandarin Oriental and Corinthia, through the lifestyle world of Mondrian London, and then six years at Numa scaling a...

<p>From sleeping in a lobby chair as a night porter to managing luxury five-star hotel openings in Stockholm—Kim Spolén's hospitality journey is the masterclass in customer relationships and authentic selling.<br>Now...

<p>S1E09: From Self-Taught to Confident—How Teams Master French Pastry in Remote African Lodges</p><p><br />When self-taught chefs in remote safari lodges discover they can master French pastry techniques—pâte sucrée...

<p>What does it take to leave a decade in finance and technology behind — and build something entirely new in one of the world's most challenging markets?</p><p><br />In this episode, Alicia Dick Wahlberg (CEO & Founder...

<p>What if venture capital is the wrong model for hospitality?<br />In this episode, we sit down with Magnus, co-founder of Nook Society, to unpack a bold idea:<br />👉 Hospitality isn’t software — and shouldn’t be...

<p>What does it really take to build a workplace where people feel heard, supported, and motivated to grow?</p><p>In this episode, we sit down with Nicki Boone, Talent Development Manager/Executive Navigator at Marriott...

<p>What does mentorship really look like in luxury hospitality, and why has it quietly disappeared for the next generation?<br></p><p>In this episode, Alicia Dick Wahlberg speaks with Daryl Kornelsen, a Canadian-born...

<p>Analice Martinsson speaks with Folksnest's Alicia Dick Wahlberg about the intersection of diplomacy, international relations, and luxury hospitality. Originally from São Paulo, Brazil, Analice shares her journey from...

<p>In this episode of Hospitality Folks, Alicia speaks with Alexander Kanonovich, Front Office Team Leader, about the global experiences that shaped his hospitality career and leadership style.Alexander shares insights...

<p>What does effective leadership look like in high-pressure hotel environments?</p><p>In this episode, Julia Silvia Brost shares practical insights on hotel leadership, quality assurance, and hospitality training...