
In this episode of Credit Shift , Mark Oppermann and Graham Bragg dive into the move from traditional SMS to Rich Business Messaging (RBM) — and why it’s a big deal for debt collection and business communication. They...


technology
Hosted by Webio · technology · EN
Welcome to Credit Shift, the podcast that dives into the challenges and opportunities, tools, and strategies shaping the world of credit, digital debt collection, and digital transformation. Brought to you by Aryza.com, Credit Shift explores key industry trends and innovations, featuring insights from Aryza experts and industry leaders. Whether you're navigating AI in credit and collections, customer engagement strategies, or the future of digital debt collection, this podcast is your go-to resource for staying ahead.
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Contact path
Public web form
Booking probability
20%
Guest openness
Selective
Sign up to generate a grounded pitch for Credit Shift.
Signup to Generate a PitchWelcome to Credit Shift, the podcast that dives into the challenges and opportunities, tools, and strategies shaping the world of credit, digital debt collection, and digital transformation. Brought to you by, Credit Shift explores key industry trends and innovations, featuring insights from Aryza experts and industry leaders.
Credit Shift is hosted by Webio. The show has published 49 episodes to date.
Recent episodes include "From SMS to Rich Conversations: Exploring RBM in Debt Collection" (27 March 2026, 21 minutes), "The Overlooked Potential of SMS in Debt Collection" (27 February 2026, 26 minutes), and "Choosing the Right AI for Debt Collections: Custom Language Models vs. Large Language Models" (13 February 2026, 20 minutes).
Credit Shift publishes roughly monthly, with episodes averaging 26 minutes across 49 episodes.
Booking probability for Credit Shift is 20%, and the host is rated Selective on guests. Credit Shift requires a Pod Score of 80 or higher. Credit Shift's contact route on record: public web form.
The strongest fits for Credit Shift are Lending & Credit Cards and Call Centers & Business Support. Credit Shift has a technology audience.
Webio hosts Credit Shift, a technology podcast with 49 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

In this episode of Credit Shift , Mark Oppermann and Graham Bragg dive into the move from traditional SMS to Rich Business Messaging (RBM) — and why it’s a big deal for debt collection and business communication. They...

In this episode of Credit Shift , Mark Oppermann and Graham Bragg chat about the often overlooked power of SMS in digital debt collection and customer engagement. While it might be one of the older technologies in the...

Episode #46
In this episode of Credit Shift , we dive into the world of AI in debt collection. They break down the key differences between custom language models and large language models, tackling the big question—why does it...

Episode #45
In this episode of Credit Shift, Mark Oppermann and Graham Bragg discuss the future of AI in digital debt collection, focusing on the advancements expected by 2026. They explore the lessons learned from 2025, the role...

Chris Booth, the product owner for NatWest Group's AI assistant Cora, discusses the accessibility work NatWest has been doing and the journey of improving their conversational AI. NatWest started by building their own...

<p>Chris Booth, the product owner for NatWest Group's AI assistant Cora, discusses the accessibility work NatWest has been doing and the journey of improving their conversational AI. </p><p>NatWest started by building...

<p>In this episode of Credit Shift, Mark Oppermann and Graham Bragg dive into the move from traditional SMS to Rich Business Messaging (RBM) — and why it’s a big deal for debt collection and business...

<p>In this episode of Credit Shift, Mark Oppermann and Graham Bragg chat about the often overlooked power of SMS in digital debt collection and customer engagement. While it might be one of the older technologies in the...

Episode #46
<p>In this episode of Credit Shift, we dive into the world of AI in debt collection. They break down the key differences between custom language models and large language models, tackling the big question—why does it...

Episode #45
<p>In this episode of Credit Shift, Mark Oppermann and Graham Bragg discuss the future of AI in digital debt collection, focusing on the advancements expected by 2025. They explore the lessons learned from 2024, the...

Episode #44
<p>In this episode of Credit Shift News, Paul Sweeney and Cormac O'Neill discuss the latest trends and challenges in the credit industry, focusing on scams, consumer protection, cybersecurity, council tax collection, AI...

<p>Summary</p><p>In this episode of Credit Shift News, Paul Sweeney and Cormac O'Neill discuss the latest trends in the credit industry, focusing on:</p>The impact of AI and digitalisation in collectionsThe challenges...

<p>Summary</p><p> In this episode of Credit Shift News, Paul Sweeney discusses recent trends and reports in the credit industry, focusing on customer experiences in mortgage queries, the rise of buy-now-pay-later debts...

Episode #41
<p>In this conversation, Paul Sweeney and Cormac O'Neill discuss various topics related to the financial industry, including the increase in inquiries handled by the Citizens Advice Bureau, the decline in cash machine...

<p>In this episode of Credit Shift, Paul Sweeney (Webio CSO) highlights the profitability of UK neobanks, Monzo and Starling Bank, as well as online bank Revolut. </p><p>Paul also mentions the importance of credit...

<p>This podcast episode covers industry news, fintech developments, and the expected impact of GenAI on the UK competitive landscape. </p><p>Host, Paul Sweeney (Webio CSO), discusses the rise in UK debt repayments, the...

<p>In this episode, Paul Sweeney (Webio CSO) and Delia Jones (Webio COO) discuss the latest credit and finance stories such as vulnerable customer identification and OpenAI's voice assistant. They also touch on the...

Episode #36
<p>This episode covers the stories in the credit industry that caught our eye, including overdrafts, interest charges on personal loans, universal credit, FinTech, buy now pay later, and open finance. </p><p>We...

Episode #35
<p>In this podcast episode, Paul Sweeney and Cormac O'Neill cover topics such as company defaults, payment terms, transaction fees, and the adoption of AI in the banking sector. </p><p>The hosts also explore the concept...

<p>In this episode, Paul Sweeney (CSO) and Cormac O'Neill (CEO) discuss recent news stories and trends in the credit industry. They provide updates from their recent attendance at a financial PEVC All Things Funding...
Recent guests on Credit Shift. Study who booked and why before you pitch.
Intensive Care and Anaesthetic consultant, Whitestone Industries
candidate in the Scottish Parliamentary election, Scottish Labour and Co-Operative Party
Citizens Advice Gateshead
Fenestra
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