Head of Customer Research and Marketing Insights, Zappos
Alex Genov
Head of Customer Research and Marketing Insights | Zappos
First heard Nov 2019 on Punk CX: Customer Experience Insights with Adrian Swinscoe
Latest episodes
13 on recordThe newest episodes Alex Genov has appeared on. Open one to see it on its podcast.
Getting to Aha! with Darshan Mehta
[Greatest Hits] Insights and Empathy: Building Meaningful Customer Relationships with Alex Genov, Head of Customer Research and Marketing Insights at Zappos
May 16, 2025
The Brand Podcast
The (Hidden) Mistake Every E-Commerce Business Makes
Aug 23, 2024
Inspiring Insights
The Power of Insights to Humanize Business
Jul 9, 2024
Getting to Aha! with Darshan Mehta
Insights and Empathy: Building Meaningful Customer Relationships with Alex Genov, Head of Customer Research and Marketing Insights at Zappos
May 3, 2024
Trust Builders Podcast: for CX, EX and Marketing Professionals ♥ Adoreboard
Trust Builders Launch: Be More Zappos — A Conversation with Alex Genov
Mar 12, 2024
Doing CX Right: Scaling Business Revenue & Winning Customer Hearts
118. Lessons from Zappos - Elevating AI Integration for Next-Level Retail Customer Service | Alex Genov
Feb 13, 2024
The Trusted Guide Podcast with Mark Slatin
#7: Delivering Happiness 2.0 with Alex Genov, Head of Customer Research at Zappos
Oct 20, 2022
The Trusted Guide Podcast with Mark Slatin
#7: Delivering Happiness 2.0 with Alex Genov, Head of Customer Research at Zappos
Oct 20, 2022
Episode topics
How hosts framed recent episodes with Alex: the titles of the episodes where they appear.
Podcasts appeared on
10Every podcast that has had Alex on, most often first. Open one to see Alex's episodes there.
Getting to Aha! with Darshan Mehta
Episodes
2
Doing CX Right: Scaling Business Revenue & Winning Customer Hearts
Episodes
2
The Trusted Guide Podcast with Mark Slatin
Episodes
2
The Brand Podcast
Episodes
1
Inspiring Insights
Episodes
1
Trust Builders Podcast: for CX, EX and Marketing Professionals ♥ Adoreboard
Episodes
1
The Trusted Guide Podcast with Mark Slatin
Episodes
1
The Delighted Customers Podcast with Mark Slatin
Episodes
1
Guests who appear alongside
Guests who appear on the same podcasts as Alex. Worth a look if you are building a panel or pitching the same circuit.
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