
Episode #22
How to Protect Yourself From Account Takeover Fraud
Account takeover fraud can start with something as simple as a text message or phone call. Fraudsters often create a sense of urgency and attempt to convince someone to provide the information needed to access an account. In this episode of the YOU + TFCU Podcast , Jack Kelley discusses how these scams work and what members should watch for. Andrew and Amanda talk with Jack about: How account takeover fraud works Why urgency is a common warning sign Information TFCU will not ask members to provide What to do when a suspicious caller claims to be from TFCU Why caller ID cannot always be trusted How code words can help verify identity Why slowing down and independently verifying a request can help protect your account When something does not feel right, stop and verify who you are communicating with before providing information or taking action.

