business
Hosted by Susan Barry · business · EN
Top Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business.Our interviews with creators, thought leaders and hospitality groundbreakers are designed to provide practical tactics that hoteliers, restaurateurs and travel mavens can use to promote their businesses. Along the way, we answer burning marketing questions submitted on the Emergency Call Button and share the funniest, craziest, just-plain-weirdest stories down at the Loading Dock.Need to press the Emergency Call Button? Or have a story to share at the Loading Dock? Reach us at 850.404.9630 to be featured in a future episode.
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Contact path
Verified email
Booking probability
34%
Guest openness
Selective
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Signup to Generate a PitchTop Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business.
Top Floor is hosted by Susan Barry. The show has published 100 episodes to date.
Recent episodes include "267 | Couch Cutting Catastrophe" (27 October 2026, 34 minutes), "266 | Seagull Seat Back" (20 October 2026, 39 minutes), and "265 | Break Room Surprise" (13 October 2026, 40 minutes).
Top Floor publishes roughly weekly, with episodes averaging 39 minutes across 100 episodes.
Booking probability for Top Floor is 34%, and the host is rated Selective on guests. Top Floor requires a Pod Score of 80 or higher. Top Floor's contact route on record: verified email.
The strongest fits for Top Floor are Hotels & Lodging. Top Floor has a business audience.
Susan Barry hosts Top Floor, a business podcast with 100 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #267
James Kuester is a hotel designer with a background in industrial engineering and a love of hotels that goes back to childhood. He works with independent and boutique hotel owners to make sure their properties live up...
Episode #266
Jacki Brown has marketed everything from household appliances to hospitality technology, including a stint leading product marketing at Amadeus Hospitality. Today, she runs a consultancy helping hotel tech companies...
Episode #265
Damon Lawrence caught the hotel bug at the front desk while he was a student at Howard University, and he co-founded Homage Hospitality to celebrate Black culture through boutique hotel ownership. After the pandemic...
Episode #264
Adam Robinson planned to teach high school history until a friend pulled him into recruiting during the Y2K frenzy, and a later stint installing software in hotels showed him firsthand how staff turnover was hurting...
Episode #263
Adam Arnold is a small business technology consultant who, with his wife Kara, owns and operates the Little Canyon Inn, a four-unit roadside motel near Colorado's Royal Gorge. After a scouting road trip with his oldest...
Episode #262
Genna Panagopoulos grew up in her family's restaurant, studied hospitality at Michigan State, and cut her teeth on feasibility work at Davidson Hotels before moving into development and eventually brand strategy at IHG...
Episode #259
Jessica Gidari's career started in interior design before widening into branding and eventually hospitality. She made stops at Rockwell Group and LDV Hospitality before landing at Union Square Hospitality Group, where...
Episode #260
Annie Holcombe has spent her career refusing to pick a side in the hotel versus vacation rental debate, working her way through property management, Expedia during the HomeAway and Vrbo years, channel management, and...
Episode #259
This special episode of Top Floor comes from a webinar hosted by the Hospitality Creator Summit. Scott Frisch, COO and EVP at AARP, was scheduled to join the Summit in person, but travel issues had other plans. Instead...
Episode #258
Dan Jacobs is a chef and restaurant owner in Milwaukee, where he co-owns Dan Dan and EsterEv, and a familiar face on shows like Top Chef and Beat Bobby Flay. He's spent decades in professional kitchens, from short-order...
Episode #257
Natalie Kelley spent years as a stay-at-home mom before trading carpool duty for a cockpit, earning her private pilot's license in her 40s and eventually flying corporate jets for a front-row education in high-end...
Episode #256
Sam-Erik Ruttmann has spent decades in hospitality, working his way from a 24-hour shift hotel receptionist in a small Finnish town to regional leadership roles with Hyatt, Dusit International, and Langham Hospitality...
Episode #255
Nina Kleaveland spent years in marketing, loyalty, and strategy roles at major hospitality and travel companies like Starwood, American Express, and Wyndham before striking out on her own. She's now the founder of...
Episode #254
Mike Medsker is the founder of Siv, a hospitality technology company focused on helping hotels respond to group sales inquiries faster without sacrificing the human touch. After building and selling his first company...
Episode #253
Josh Ellis is the co-founder of Abra, a hospitality technology platform that helps hotels create more personalized guest experiences by connecting fragmented guest data across operational systems. After an...
Episode #252
Nick Falcone is an entrepreneur, developer, and hospitality innovator who has built businesses across restaurants, real estate, technology, and branded hospitality. As co-founder of Rentyl Resorts, he is helping...
Episode #251
Just like last week, this special episode of Top Floor comes to you from the Loading Dock at HITEC in San Antonio. A huge thank you to HFTP for hosting us at the hospitality industry's premier technology conference and...
Episode #249
Orlie Benjamin is the founder and CEO of Lasoh, a hospitality technology platform helping vacation rental and boutique lodging operators strengthen guest relationships through marketing automation, guest experience...
Episode #248
Brian Quinn is Chief Development Officer for Rivett Group and My Place Hotels, bringing decades of experience spanning hotel operations, development, franchising, acquisitions, and brand growth. From starting as a...
Episode #243
Guest Bio Michelle Davis is the General Manager of the SpringHill Suites Orange Beach at The Wharf and a recognized leader known for building high-performing teams and delivering standout guest experiences. Jason Kern...
Recent guests on Top Floor. Study who booked and why before you pitch.
Director of Business Development for the US & Canada, Lexicon Travel Technologies
President of AHLA Foundation, Blue Moss Group
Managing Director for International, Murmaid International
yoga teacher, Certified Essential Oil Coach, Reiki II practitioner, Licensed Esthetician, former Cosmetology Instructor, International Fibrodysplasia Ossificans Progressiva Association
PitchCentric classifies Top Floor under these industries. Guests from them are the closest fit, and each links to the best podcasts in that industry.
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