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Hosted by Susan Barry · 🇺🇸 US · EN · 100 episodes
Established thought leaders with verified media credentials.
Top Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business.Our interviews with creators, thought leaders and hospitality groundbreakers are designed to provide practical tactics that hoteliers, restaurateurs and travel mavens can use to promote their businesses. Along the way, we answer burning marketing questions submitted on the Emergency Call Button and share the funniest, craziest, just-plain-weirdest stories down at the Loading Dock.Need to press the Emergency Call Button? Or have a story to share at the Loading Dock? Reach us at 850.404.9630 to be featured in a future episode.
Susan Barry hosts Top Floor, a business show with 100 episodes published.
Natalie Kelley spent years as a stay-at-home mom before trading carpool duty for a cockpit, earning her private pilot's license in her 40s and eventually flying corporate jets for a front-row education in high-end servic
Sam-Erik Ruttmann has spent decades in hospitality, working his way from a 24-hour shift hotel receptionist in a small Finnish town to regional leadership roles with Hyatt, Dusit International, and Langham Hospitality Gr
Nina Kleaveland spent years in marketing, loyalty, and strategy roles at major hospitality and travel companies like Starwood, American Express, and Wyndham before striking out on her own. She's now the founder of Lanyar
Mike Medsker is the founder of Siv, a hospitality technology company focused on helping hotels respond to group sales inquiries faster without sacrificing the human touch. After building and selling his first company, Fo
Josh Ellis is the co-founder of Abra, a hospitality technology platform that helps hotels create more personalized guest experiences by connecting fragmented guest data across operational systems. After an unconventional
Nick Falcone is an entrepreneur, developer, and hospitality innovator who has built businesses across restaurants, real estate, technology, and branded hospitality. As co-founder of Rentyl Resorts, he is helping redefine
Just like last week, this special episode of Top Floor comes to you from the Loading Dock at HITEC in San Antonio. A huge thank you to HFTP for hosting us at the hospitality industry's premier technology conference and f
Orlie Benjamin is the founder and CEO of Lasoh, a hospitality technology platform helping vacation rental and boutique lodging operators strengthen guest relationships through marketing automation, guest experience tools
Brian Quinn is Chief Development Officer for Rivett Group and My Place Hotels, bringing decades of experience spanning hotel operations, development, franchising, acquisitions, and brand growth. From starting as a bellma
Guest Bio Michelle Davis is the General Manager of the SpringHill Suites Orange Beach at The Wharf and a recognized leader known for building high-performing teams and delivering standout guest experiences. Jason Kern is
Susan Barry is a marketer, podcaster, consultant, speaker, bird influencer, and serial starter of delightfully unconventional side projects, all connected by a deep belief in the power of creativity. In this solo episode
Anna Blue is the founder and CEO of Blue Moss Group, where she helps organizations connect growth with purpose. With leadership experience spanning hospitality, nonprofits, advocacy, and media, Anna brings a unique persp
Zack Gharib is the President of Red Roof, bringing decades of leadership experience across Marriott, Wyndham, Vacasa, and beyond. From a chance encounter with a hotel GM in Athens to leading one of hospitality's biggest
Lucy Lieberman is a longtime digital innovator who has spent her career jumping into emerging technology before the rest of the market catches up — from early websites and streaming to loyalty platforms and AI-powered tr
Emily Goldfischer is a hospitality PR veteran turned media entrepreneur and co-founder of hertelier , a platform amplifying women's voices in the hotel industry. After a decade shaping brand narratives at Loews Hotels an
Jelani Millard is the founder of the Wapechi Collection, a travel-focused investment platform blending hospitality, real estate, and emerging tech ventures. With roots in finance, he's carved a unique lane exploring how
Tim Leffel is a veteran travel writer and editor who left the music industry to explore the world, building a location-independent career along the way. He's reviewed over 1,500 hotels across dozens of countries and now
Scott Webb is a longtime leader at Kolter Hospitality who turned a condo crisis into a thriving hotel portfolio spanning major brands. With over three decades of experience, he blends real estate discipline with hands-on
Chris Russell is a hospitality executive and CEO of Spire Hospitality, known for building and scaling hotel management companies from the ground up. A Culinary Institute of America graduate who pivoted from the kitchen t
This is probably the weirdest episode yet. For seven minutes, Susan talks about not being a team player and why personal development is suspect. Then, she joins Calvin Tilokee for a joke-off of Spring-themed pick-up line
Nick Falcone
Rentyl Resorts
1 appearance on this show
Dylan Mingard
HM Alpha
1 appearance on this show
Martin Chevalley
Enspire
1 appearance on this show
Ryan Brough
Hapi
1 appearance on this show
Sara Murray
Merman International
1 appearance on this show
Tanya Pratt
Oracle Hospitality
1 appearance on this show
Aimee George
Aimee Inc.
1 appearance on this show
Tracee Nalewak
UrVenue
1 appearance on this show
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Top Floor is hosted by Susan Barry. The show is categorised under business (marketing) and has published 100 episodes.
Top Floor has published 100 episodes.
Top Floor regularly covers business, marketing, society. It sits in the business category, with a marketing focus.
Top Floor is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Top Floor hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Top Floor average 35 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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