
Episode #34
#34 - Airports with Michael Taylor
Michael Taylor is the Sr. Managing Director of Travel, Hospitality, Retail, and Customer Service at JD Power & Associates. He joins Will to discuss his recent study that polled travelers about the top qualities of an airport that lead to traveler satisfaction. You can read the entire study below. 2026 North America Airport Satisfaction Study - JD Power 'Whole Wide World' Soundtrack by Boy Pierce Music (@boypiercemusic)



