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Hosted by Dannah Vaughan · 🇺🇸 US · EN · 63 episodes
Established thought leaders with verified media credentials.
Are you a rebel? This is a podcast for you! Follow the stories of business unicorns that don't say yes, but instead move the bar to new heights!
Dannah Vaughan hosts The Rebels Of SaaS, a business show with 63 episodes published.
AI isn't a future trend — it's already reshaping the job, and the leaders who thrive will be the ones controlling how it gets used, not reacting to it. In this episode, Dannah sits down with LeeRon Yahalomi, VP of Custom
In this episode we sit down with Rob Zambito (CEO of Success-Scaled Consulting) and we dial in to explore the undeniable power of human connection in Customer Success. We dive into the "Service Recovery Paradox," killer
In the Season 4 premiere of Rebels of SaaS, Cisco leader Frank Murphy shares his profound journey from public service to tech leadership, intertwining his career path with his deeply personal experience of raising and lo
In the Season 3 finale of Rebels of SaaS, Dannah welcomes Kate Neal from Gainsight to explore how to effectively operationalize AI across the customer journey. Kate shares her unique career evolution and reveals how AI-n
In this episode, SaaS veteran Jared Cook joins Dannah Barnett Vaughan to discuss his journey through giants like Adobe and Domo to founding Crush Churn Consulting . Jared reveals how his passion for problem-solving led h
Stop settling for "AI hype" and start building actual ROI by bridging the massive gap between executive expectations and team execution. In this episode, Top 100 CS Strategist Jeff Cann reveals why the secret to masterin
In this episode of Rebels of SaaS , I’m joined by Kim Ayala, Director of Customer Success (Americas & APAC) at Akeneo, to challenge the common misconception that "sales" is a dirty word in Customer Success. Kim shares he
In this episode, host Dannah Vaughan sits down with Julie Fox — CS leader, career changer, and co-author of the Customer Success Talent Playbook — to talk about the journey that brought her to customer success and what k
In this episode Dannah Vaughan sits down with Eleni Vorvis, a Top 100 CS Thought Leader, to explore the rapidly growing world of fractional leadership. Eleni shares her 20-year journey from accidental customer support to
Join Carl Lenocker—entrepreneur, author, and Customer Success Executive Leader at Splunk—as he shares why human relationships are your competitive advantage in the AI era. Carl discusses the future of CS, dynamic dining
On this all-new episode of the Rebels of SaaS Podcast, Dannah Vaughan sits down with customer success leader Seán Reid to explore why the future of CS is still deeply human in an AI-driven world. Seán shares his unconven
Here’s a clean, clear 5-sentence Spotify episode summary you can paste directly: In this episode of Rebels of SaaS , we sit down with Chad Horenfeldt , VP of Customer Success at SienaAI and author of The Strategic Custom
Join us for an innovative conversation with Parul Bhandari, co-author of the Customer Success Talent Playbook and founder of Customer X Success consultancy. Parul shares the incredible 22-month journey of collaborating w
Alexandra Sagaydak, boutique consulting founder and former Chief Customer Officer, is back with a perspective shift on competition in B2B SaaS. With 10+ years in customer success, she now helps startup CEOs identify reve
In this action packed episode we sit down with Sriharsha (Sai) Guduguntla, Co-Founder of Hyperbound AI, who went from meeting his co-founder in high school chorus to building viral AI technology that's transforming sales
Join us this week as we welcome Boaz Maor, CCO at Redirect Health. He turned the most controversial SaaS metric into a churn-fighting machine with 23% response rates. His rebel philosophy: "That's how we do things" is ba
Customer Enablement expert James Sonderegger joins Rebels of SaaS to discuss revolutionizing post-sales through AI-powered training, his "Augmented Leadership" model that combines the Eisenhower Matrix with intelligent d
Join us this week as we welcome Lídia Gallardo from, Co-Founder of GenCS and Founder of CSM Table. Lídia shares her journey from teacher to coder to customer success leader and why she hates the phrase "we have always do
Customer Success executive Andrea Bumstead shares her game-changing approach that went viral on LinkedIn - the 15-minute Quarterly Business Review that actually gets executives to show up. After being rejected for four V
In this season opener, host Dannah Barnett Vaughan interviews Bob London, a former corporate marketing executive turned consultant who specializes in customer discovery and listening. The conversation covers London's jou
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The Rebels Of SaaS is hosted by Dannah Vaughan. The show is categorised under business (management) and has published 63 episodes.
The Rebels Of SaaS has published 63 episodes.
The Rebels Of SaaS regularly covers business, management. It sits in the business category, with a management focus.
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Episodes of The Rebels Of SaaS average 29 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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