
Episode #22
Librarian in the Loop: What You Can Gain from Having a Research Librarian on Your Team
What can a research librarian find that a search engine, or an AI tool, can't? In this episode, Stacey Merola and William Pate talk with Matthew Von Hendy , a research librarian and the founder of Green Heron Information Services, about where library science and evaluation meet. Matthew worked at science and technology libraries in the DC area, including EPA, NASA and the National Academies, before he started consulting for evaluators in 2012. He tells stories from that work, like tracking down an obscure federal survey question about limited-English speakers and finding hard-to-locate survey items on fish consumption. He also explains what makes a literature search work: the reference interview, structured protocols like PRISMA, and the persistence it takes to find gray literature such as dissertations, government reports and patents. The conversation also covers: Why people have predicted that technology would replace librarians for decades, from microfiche to the web to AI, and why it hasn't happened What AI can and can't do for research, including the risk of made-up citations and the trouble that's causing in courtrooms The real cost of doing research yourself versus hiring an expert, including the person who spent 35 hours avoiding a $35 article How a single networking dinner led to lasting collaborations among independent evaluators How a firefighting-foam research project turned into a popular PFAS newsletter and made Matthew "the PFAS dude" This episode is for evaluators, researchers and anyone who has ever wondered whether their search missed something important. Learn more about Matthew's work at www.greenheroninformation.com . A summary of the episode can be found here . The podcast music was written and produced by Stacey Merola. The podcast artwork was created by Zoe Targino.

