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Hosted by Hosted by Will Eadie · 🇺🇸 US · EN · 16 episodes
Established thought leaders with verified media credentials.
“Frontline Factor: Hearts & Dollars" dives into the real dynamics shaping the frontline workplace—where strategy meets the daily grind. Through engaging conversations with industry experts and frontline leaders, we uncover the challenges, successes, and opportunities that define frontline operations. Whether you’re a business leader, team manager, or frontline worker, you’ll find actionable insights, relatable stories, and fresh perspectives to help bridge the gap between the big-picture strategy and day-to-day realities. Hosted on Acast. See acast.com/privacy for more information.
Hosted by Will Eadie hosts The Frontline Factor: Hearts & Dollars, a business show with 16 episodes published.
TravelCenters of America operates in a uniquely complex frontline environment. In a single location, team members may be supporting fuel, retail, restaurants, truck service, showers, and franchise brands like Starbucks,
TravelCenters of America operates in a uniquely complex frontline environment. In a single location, team members may be supporting fuel, retail, restaurants, truck service, showers, and franchise brands like Starbucks,
In this episode of The Frontline Factor, host Will Eadie sits down with Chris Lawson, Head of Partnerships and Solutions at IPORT, recorded live on the show floor at NRF 2026. Everyone is talking about AI on the frontlin
In this episode of The Frontline Factor, host Will Eadie sits down with Chris Lawson, Head of Partnerships and Solutions at IPORT, recorded live on the show floor at NRF 2026. Everyone is talking about AI on the frontlin
Live from NRF 2026, Will Eadie sits down with Rogayeh Tabrizi, Founder & CEO of Theory+Practice, behavioral economist, and AI Leader of the Year, to explore a question reshaping frontline work: How do you turn data into
Live from NRF 2026, Will Eadie sits down with retail expert Edward (Ed) Durbin, SVP of Global Business Development at explic8, to tackle a critical question: How can retailers reduce friction for frontline teams to impro
In this season finale of The Frontline Factor: Hearts and Dollars, host Will Eadie talks with Mark Williams, Managing Director, EMEA & Global Customer Success at WorkJam, about what happens when a leader becomes the hero
Simon Hedaux, co-founder of Rethink Productivity, joins The Frontline Factor to dig into the realities of frontline productivity—and what really drives performance at scale. From employee engagement to process improvemen
Greg Thomas, Corporate Communications Manager at City Furniture, joins The Frontline Factor to share how his journey from store manager-in-training to corporate leader shaped his perspective on frontline engagement. He s
![E08: Vance Wingate | Half-Price Books [Recorded Live at WorkJam Days '25] episode artwork](https://assets.pippa.io/shows/678026de7ba57787eb95469f/1748976424705-3c2bab16-7263-4230-8ea6-7bb36f517b83.jpeg)
Vance Wingate, VP of Internal Communications and Construction at Half Price Books, joins The Frontline Factorto share his 30+ year journey from bookstore floor to the C-suite. He reveals what it really takes to modernize
![E07: Jay Porter | Catalyst Brands [Recorded Live at WorkJam Days '25] episode artwork](https://assets.pippa.io/shows/678026de7ba57787eb95469f/1746624891818-d2375808-690b-45de-aa32-8a9e050edf92.jpeg)
Jay Porter, President of Catalyst Brands and former senior leader at Walmart and JCPenney, joins The Frontline Factor to share lessons from the inside—on integrating legacy brands, building trust with frontline teams, an
![E06: Steven Kramer | WorkJam [Recorded Live at WorkJam Days '25] episode artwork](https://assets.pippa.io/shows/678026de7ba57787eb95469f/1745332073544-9ff847b0-5052-4554-981f-59b76a2164e1.jpeg)
In this episode of The Frontline Factor, host Will Eadie sits down with Steve Kramer, CEO of WorkJam, to explore what it really takes to empower and elevate frontline workers. From the powerful concept of “hearts and dol
Diane Randolph—retail tech powerhouse and WorkJam board member—joins The Frontline Factor for a special International Women’s Month episode. With experience driving digital transformation at Ulta Beauty, Reitmans Canada,
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Live from NRF, Will Eadie sits down with Adam Lukoskie, SVP of NRF and Executive Director of the NRF Foundation, to discuss the future of retail careers and the evolving role of frontline workers. Adam shares how the NRF
![E03: Clay Lute | Calvin Klein [Recorded Live at NRF '25] episode artwork](https://assets.pippa.io/shows/678026de7ba57787eb95469f/1740585191446-ac044602-3c5e-4cc2-9997-bd4acc830721.jpeg)
Live from NRF, Will Eadie sits down with Clay Lute, global merchant for men’s denim at Calvin Klein and a leading voice in the Z Suite—an advisory group helping brands understand Gen Z consumers and workers. Clay shares
![E02: Robin Merritt | Axsium Group [Recorded Live at NRF '25] episode artwork](https://assets.pippa.io/shows/678026de7ba57787eb95469f/1739301876567-eef0f425-d1f1-4417-9bf1-a438546089dc.jpeg)
Will Eadie is joined by retail and workforce management veteran Robin Merrit, Chief UKG Strategy and Marketing Officer at Axsium Group. With a career spanning retail operations, workforce technology, and consulting, Robi
![E01: Stacey Ferreira | Ford Motor Company [Recorded Live at NRF '25] episode artwork](https://assets.pippa.io/shows/678026de7ba57787eb95469f/1737996766424-72d1f7de-5ada-4e0e-9c46-451482e2a726.jpeg)
Will Eadie sits down with Stacey Ferreira, Director of Retail Sales Execution & Innovation at Ford, to explore her fascinating journey from tech entrepreneur to frontline workforce champion. Stacey shares how her passion
Welcome to Frontline Factor: Hearts & Dollars, the podcast that explores the dynamic world of frontline work. I’m your host, Will Eadie, and together, we’ll explore how strategy and operations align to create success for
Deborah Shelton
TravelCenters of America
1 appearance on this show
Chris Lawson
IPort
1 appearance on this show
Rogayeh Tabrizi
Theory+Practice
1 appearance on this show
Edward Durbin
explic8
1 appearance on this show
Mark Williams
WorkJam
1 appearance on this show
Simon Hedaux
Rethink Productivity
1 appearance on this show
Greg Thomas
City Furniture
1 appearance on this show
Vance Wingate
Half Price Books
1 appearance on this show
Jay Porter
Catalyst Brands
1 appearance on this show
Steve Kramer
WorkJam
1 appearance on this show
Diane Randolph
Ulta Beauty
1 appearance on this show
Adam Lukoskie
NRF Foundation
1 appearance on this show
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The Frontline Factor: Hearts & Dollars is hosted by Hosted by Will Eadie. The show is categorised under business (management) and has published 16 episodes.
The Frontline Factor: Hearts & Dollars has published 16 episodes.
The Frontline Factor: Hearts & Dollars regularly covers business, management, careers. It sits in the business category, with a management focus.
The Frontline Factor: Hearts & Dollars is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
The Frontline Factor: Hearts & Dollars hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of The Frontline Factor: Hearts & Dollars average 22 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates The Frontline Factor: Hearts & Dollars's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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