Jun 1, 202616 minS2
<p>TravelCenters of America operates in a uniquely complex frontline environment. In a single location, team members may be supporting fuel, retail, restaurants, truck service, showers, and franchise brands like...
business
The Frontline Factor: Hearts & Dollars
Hosted by Hosted by Will Eadie · business · EN
About this Podcast:
“Frontline Factor: Hearts & Dollars" dives into the real dynamics shaping the frontline workplace—where strategy meets the daily grind. Through engaging conversations with industry experts and frontline leaders, we uncover the challenges, successes, and opportunities that define frontline operations. Whether you’re a business leader, team manager, or frontline worker, you’ll find actionable insights, relatable stories, and fresh perspectives to help bridge the gap between the big-picture strategy and day-to-day realities. Hosted on Acast. See acast.com/privacy for more information.
Pitch Analysis
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Contact path
Verified email
Booking probability
29%
Guest openness
Selective
80/100
Required Score
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What is The Frontline Factor: Hearts & Dollars about?
“Frontline Factor: Hearts & Dollars" dives into the real dynamics shaping the frontline workplace, where strategy meets the daily grind. Through engaging conversations with industry experts and frontline leaders, we uncover the challenges, successes, and opportunities that define frontline operations.
What has The Frontline Factor: Hearts & Dollars covered recently?
Recent episodes include "E15: Deborah Shelton | TravelCenters of America" (1 June 2026, 16 minutes), "E15: Deborah Shelton | TravelCenters of America" (1 June 2026, 16 minutes), and "E14: Chris Lawson | IPort" (28 April 2026, 21 minutes).
How often does The Frontline Factor: Hearts & Dollars publish?
The Frontline Factor: Hearts & Dollars publishes roughly monthly, with episodes averaging 22 minutes across 16 episodes.
How hard is it to get booked on The Frontline Factor: Hearts & Dollars?
Booking probability for The Frontline Factor: Hearts & Dollars is 29%, and the host is rated Selective on guests. The Frontline Factor: Hearts & Dollars requires a Pod Score of 80 or higher. The Frontline Factor: Hearts & Dollars's contact route on record: verified email.
Who should pitch The Frontline Factor: Hearts & Dollars?
The strongest fits for The Frontline Factor: Hearts & Dollars are Business & Management Consulting. The Frontline Factor: Hearts & Dollars has a business audience.
About the host
The Frontline Factor: Hearts & Dollars is a business podcast with 16 episodes published.
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Recent episodes
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The Frontline Factor: Hearts & Dollars
E15: Deborah Shelton | TravelCenters of America
Jun 1, 202616 minTravelCenters of America operates in a uniquely complex frontline environment. In a single location, team members may be supporting fuel, retail, restaurants, truck service, showers, and franchise brands like Starbucks...
Episode #3
E14: Chris Lawson | IPort
Apr 28, 202621 minS2<p>In this episode of The Frontline Factor, host Will Eadie sits down with Chris Lawson, Head of Partnerships and Solutions at IPORT, recorded live on the show floor at NRF 2026.</p><br><p>Everyone is talking about AI...
The Frontline Factor: Hearts & Dollars
E14: Chris Lawson | IPort
Apr 28, 202621 minIn this episode of The Frontline Factor, host Will Eadie sits down with Chris Lawson, Head of Partnerships and Solutions at IPORT, recorded live on the show floor at NRF 2026. Everyone is talking about AI on the...
Episode #2
E13: Rogayeh Tabrizi | Theory+Practice
Mar 26, 202625 minS2<p>Live from NRF 2026, Will Eadie sits down with Rogayeh Tabrizi, Founder & CEO of Theory+Practice, behavioral economist, and AI Leader of the Year, to explore a question reshaping frontline work: How do you turn data...
View More
- Feb 16, 202620 minS2
<p>Live from NRF 2026, Will Eadie sits down with retail expert Edward (Ed) Durbin, SVP of Global Business Development at explic8, to tackle a critical question: How can retailers reduce friction for frontline teams to...
Episode #11
E11: Mark Williams | WorkJam
Nov 11, 202525 minS1<p>In this season finale of The Frontline Factor: Hearts and Dollars, host Will Eadie talks with Mark Williams, Managing Director, EMEA & Global Customer Success at WorkJam, about what happens when a leader becomes the...
Episode #10
E10: Simon Hedaux | ReThink Productivity
Sep 8, 202529 minS1<p>Simon Hedaux, co-founder of Rethink Productivity, joins The Frontline Factor to dig into the realities of frontline productivity—and what really drives performance at scale. From employee engagement to process...
Episode #9
E09: Greg Thomas | City Furniture
Aug 21, 202521 minS1<p>Greg Thomas, Corporate Communications Manager at City Furniture, joins The Frontline Factor to share how his journey from store manager-in-training to corporate leader shaped his perspective on frontline engagement...
Jun 4, 202525 minS1<p>Vance Wingate, VP of Internal Communications and Construction at Half Price Books, joins The Frontline Factorto share his 30+ year journey from bookstore floor to the C-suite. He reveals what it really takes to...
May 7, 202519 minS1<p>Jay Porter, President of Catalyst Brands and former senior leader at Walmart and JCPenney, joins The Frontline Factor to share lessons from the inside—on integrating legacy brands, building trust with frontline...
Apr 22, 202521 minS1<p>In this episode of The Frontline Factor, host Will Eadie sits down with Steve Kramer, CEO of WorkJam, to explore what it really takes to empower and elevate frontline workers. From the powerful concept of “hearts and...
Episode #5
Ep 05: Diane Randolph | Ulta Beauty
Apr 22, 202545 minS1<p>Diane Randolph—retail tech powerhouse and WorkJam board member—joins The Frontline Factor for a special International Women’s Month episode. With experience driving digital transformation at Ulta Beauty, Reitmans...
Feb 20, 202521 minS1<p>Live from NRF, Will Eadie sits down with Adam Lukoskie, SVP of NRF and Executive Director of the NRF Foundation, to discuss the future of retail careers and the evolving role of frontline workers.</p><br><p>Adam...
Feb 20, 202524 minS1<p>Live from NRF, Will Eadie sits down with Clay Lute, global merchant for men’s denim at Calvin Klein and a leading voice in the Z Suite—an advisory group helping brands understand Gen Z consumers and...
Feb 11, 202527 minS1<p>Will Eadie is joined by retail and workforce management veteran Robin Merrit, Chief UKG Strategy and Marketing Officer at Axsium Group. With a career spanning retail operations, workforce technology, and consulting...
Jan 27, 202520 minS1<p>Will Eadie sits down with Stacey Ferreira, Director of Retail Sales Execution & Innovation at Ford, to explore her fascinating journey from tech entrepreneur to frontline workforce champion.</p><p>Stacey shares how...
The Frontline Factor: Hearts & Dollars
Welcome To The Frontline Factor
Jan 9, 20251 minS1<p>Welcome to Frontline Factor: Hearts & Dollars, the podcast that explores the dynamic world of frontline work. I’m your host, Will Eadie, and together, we’ll explore how strategy and operations align to create success...
Recent guests
Recent guests on The Frontline Factor: Hearts & Dollars. Study who booked and why before you pitch.
C
Chris Lawson
Pastor, Counselor, Missionary, Researcher, Writer, Lecturer, Technician Find & Easy Bench
M
Mark Williams
Professor and Chair of the Department of Health, Kinesiology, and Recreation, Mark D. Williams Custom Homes / The Curious Builder Podcast
G
Greg Thomas
President Washington Founding Father, General, Leader, Retirement (part 2), Elsinore Valley Municipal Water District
S
Steve Kramer
VP of Product, Federal Bureau of Investigation
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