Hosted by Legion Technologies · 🇺🇸 US · EN-US · 18 episodes
Established thought leaders with verified media credentials.
Leading the Frontline features real conversations with leaders in retail, hospitality, and consumer services who are redefining frontline leadership. Hosted by Traci Chernoff and presented by Legion Technologies, the show dives into how top HR and operations leaders engage hourly teams, build high-performance cultures, and stay ahead of workforce trends—without the jargon or fluff.Perfect for ops executives, HR professionals, people leaders, and anyone passionate about empowering the frontline.
Legion Technologies hosts Leading the Frontline, a business show with 18 episodes published.
In this episode of Leading the Frontline , Traci sits down with Ryan Holm, Divisional VP of Retail Innovation & Operations at Helzberg, to discuss his unique journey from managing Dunkin’ Donuts franchises to helping sha
Most leaders struggle to truly connect with frontline teams—but what if the secret to sustained performance and engagement is simpler than you think? Narinder Dhaliwal, Former VP of Global Operations Excellence at Americ
In this episode of “Leading the Frontline,” host Traci Chernoff sits down with Cathy Hotka, a renowned retail industry leader. Cathy shares her journey from her early days in retail to her influential role in creating th
In this episode of Leading the Frontline, Traci sits down with Nabil Malouli, SVP of Global E-commerce at DHL, to explore his inspiring journey from his first hourly job as a waiter to as his current role as a leader in
What does it take to deliver operational excellence and great customer experiences in today’s changing retail landscape? In this episode of Leading the Frontline, host Traci Chernoff sits down with Kevin Ertell, a season
Tune in this month to hear Mike Robards, Growth Account Executive at Legion Technologies, share his insights about how businesses future proof themselves. Connect with Mike here: https://www.linkedin.com/in/mikerobards/
Tune in this month to hear how Christopher Frey, Director of Workforce Management at Cinemark, is driving employee engagement through workforce management. As a customer of Legion's, Cinemark is dedicated to driving empl
The UK recently concluded their trial of a four day workweek across a number of organizations, so Jon and Traci explore the intricacies and influence that this kind of flexibility has on the workforce. Read more about th
Tune in to hear our recap on NRF: Retail's Big Show! Connect with Traci, Jon, and The Frontline podcast here: https://linktr.ee/thefrontlinepod Read more about this episode and Legion Technologies at legion.co
Melissa Brown joins the podcast this week, as Chief Operating Officer for Concierge Elite with a Masters in Organizational Design, Melissa has seen and trained it all. Melissa is also the host of the "Understaffed" podca
Michael Spataro, Chief Customer Officer at Legion Technologies, helps us dive into the ins and outs of holiday staffing and all that businesses can do to focus on driving employee engagement during a busy time like Q4! C
Anthony Ladd, VP of Product at Legion Technologies, joins the podcast this month to discuss how business results and frontline employee experience improve thanks to demand forecasting. Connect with Anthony here: https://
Sean Fahey, Founder & CEO of VidCruiter, joins the podcast to highlight the critically important upsides to automating hiring. Speed to hire, flexibility, and removing unconscious bias are all points of discussion that S
Solo episode to deep dive into the State of the Hourly workforce report that was discussed on our last episode. The survey was commissioned by Legion Technologies, and collected data from over 1500 retail employees and m
Sanish Mondkar, Founder and CEO of Legion Technologies, joins the podcast this week for a discussion on the 2022 State of the Hourly Workforce. We discuss a survey, commissioned by Legion Technologies, that collected dat
Erin Diehl joins The Frontline this week to discuss how improv and levity are the magic and secret sauce to engagement, team building, and connection. Erin “Big” Diehl is a Business Improv Edutainer, Failfluencer, and Pr
Karen Mangia joins The Frontline this week to discuss how agency and ownership are critical to empowering and engaging teams. Karen Mangia is a WSJ Best Selling Author and one of the most sought after thought leaders in
Leighanne Levensaler joins The Frontline podcast for our very first episode to talk all things people and technology and how, when working together, they can drive positive change. Connect with Leighanne here: https://ww
Hourly employees want and need flexibility and predictability; they desire more connection and belonging with their peers and Companies. And businesses want to maximize productivity while enhancing employee engagement to
Kevin Ertell
founder of Mistere Advisory, veteran retail operator, former Vice President of Global Retail at Nike
1 appearance on this show
Melissa Brown
Clinical Program Director · Emergency Mobile Psychiatric Services
1 appearance on this show
Erin Diehl
Business Improv Edutainer, Failfluencer, Author, Keynote Speaker · Improve It!
1 appearance on this show
Karen Mangia
VP of Customer and Market Insights · Powerful Pauses
1 appearance on this show
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Leading the Frontline is hosted by Legion Technologies. The show is categorised under business and has published 18 episodes.
Leading the Frontline has published 18 episodes.
Leading the Frontline regularly covers business. It sits in the business category.
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Episodes of Leading the Frontline average 33 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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