
What does it take to balance operational efficiency with genuine enjoyment on the frontline? In this episode of Leading the Frontline , host Traci Chernoff sits down with Mark Simpson, founder of Simpson Retail Advisory...


business
Hosted by Legion Technologies · business · EN-US
Leading the Frontline features real conversations with leaders in retail, hospitality, and consumer services who are redefining frontline leadership. Hosted by Traci Chernoff and presented by Legion Technologies, the show dives into how top HR and operations leaders engage hourly teams, build high-performance cultures, and stay ahead of workforce trends—without the jargon or fluff.Perfect for ops executives, HR professionals, people leaders, and anyone passionate about empowering the frontline.
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Contact path
Verified email
Booking probability
20%
Guest openness
Selective
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Signup to Generate a PitchLeading the Frontline features real conversations with leaders in retail, hospitality, and consumer services who are redefining frontline leadership. Hosted by Traci Chernoff and presented by Legion Technologies, the show dives into how top HR and operations leaders engage hourly teams, build high-performance cultures, and stay ahead of workforce trends, without the jargon or fluff.
Leading the Frontline is hosted by Legion Technologies. The show has published 18 episodes to date.
Recent episodes include "Mark Simpson: Balancing Productivity and Frontline Enjoyment" (29 September 2026, 30 minutes), "Ryan Holm: From Sprinkles to Sparkles, A Career Built on People" (28 May 2026, 27 minutes), and "Narinder Dhaliwal: Transforming Leadership Through Continuous Learning" (30 March 2026, 28 minutes).
Leading the Frontline publishes roughly every few months, with episodes averaging 33 minutes across 18 episodes.
Booking probability for Leading the Frontline is 20%, and the host is rated Selective on guests. Leading the Frontline requires a Pod Score of 80 or higher. Leading the Frontline's contact route on record: verified email.
The strongest fits for Leading the Frontline are Restaurants and Pet, Art & Other Specialty Retail. Leading the Frontline has a business audience.
Legion Technologies hosts Leading the Frontline, a business podcast with 18 episodes published.
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What does it take to balance operational efficiency with genuine enjoyment on the frontline? In this episode of Leading the Frontline , host Traci Chernoff sits down with Mark Simpson, founder of Simpson Retail Advisory...

In this episode of Leading the Frontline , Traci sits down with Ryan Holm, Divisional VP of Retail Innovation & Operations at Helzberg, to discuss his unique journey from managing Dunkin’ Donuts franchises to helping...

<p>Most leaders struggle to truly connect with frontline teams—but what if the secret to sustained performance and engagement is simpler than you think? </p><p>Narinder Dhaliwal, Former VP of Global Operations...

<p>In this episode of “Leading the Frontline,” host Traci Chernoff sits down with Cathy Hotka, a renowned retail industry leader. </p><p>Cathy shares her journey from her early days in retail to her influential role in...

<p><br></p><p>In this episode of Leading the Frontline, Traci sits down with Nabil Malouli, SVP of Global E-commerce at DHL, to explore his inspiring journey from his first hourly job as a waiter to as his current role...

<p>What does it take to deliver operational excellence and great customer experiences in today’s changing retail landscape? In this episode of Leading the Frontline, host Traci Chernoff sits down with Kevin Ertell, a...

Leading the Frontline
<p>Tune in this month to hear Mike Robards, Growth Account Executive at Legion Technologies, share his insights about how businesses future proof themselves.</p> <p><br></p> <p>Connect with Mike here: </p>...

Leading the Frontline
<p>Tune in this month to hear how Christopher Frey, Director of Workforce Management at Cinemark, is driving employee engagement through workforce management. As a customer of Legion's, Cinemark is dedicated to driving...

<p>The UK recently concluded their trial of a four day workweek across a number of organizations, so Jon and Traci explore the intricacies and influence that this kind of flexibility has on the workforce. Read more...

<p>Tune in to hear our recap on NRF: Retail's Big Show!</p> <p> </p> <p>Connect with Traci, Jon, and The Frontline podcast here: https://linktr.ee/thefrontlinepod</p> <p> </p> <p>Read more about this episode and Legion...

Episode #1
<p>Melissa Brown joins the podcast this week, as Chief Operating Officer for Concierge Elite with a Masters in Organizational Design, Melissa has seen and trained it all. Melissa is also the host of the "Understaffed"...

<p>Michael Spataro, Chief Customer Officer at Legion Technologies, helps us dive into the ins and outs of holiday staffing and all that businesses can do to focus on driving employee engagement during a busy time like...

<p>Anthony Ladd, VP of Product at Legion Technologies, joins the podcast this month to discuss how business results and frontline employee experience improve thanks to demand forecasting. </p> <p> </p> <p>Connect with...

Leading the Frontline
<p>Sean Fahey, Founder & CEO of VidCruiter, joins the podcast to highlight the critically important upsides to automating hiring. Speed to hire, flexibility, and removing unconscious bias are all points of discussion...

<p>Solo episode to deep dive into the State of the Hourly workforce report that was discussed on our last episode. The survey was commissioned by Legion Technologies, and collected data from over 1500 retail employees...

<p>Sanish Mondkar, Founder and CEO of Legion Technologies, joins the podcast this week for a discussion on the 2022 State of the Hourly Workforce. We discuss a survey, commissioned by Legion Technologies, that collected...

<p>Erin Diehl joins The Frontline this week to discuss how improv and levity are the magic and secret sauce to engagement, team building, and connection.</p> <p> </p> <p>Erin “Big” Diehl is a Business Improv Edutainer...

Episode #2
<p>Karen Mangia joins The Frontline this week to discuss how agency and ownership are critical to empowering and engaging teams.</p> <p> </p> <p>Karen Mangia is a WSJ Best Selling Author and one of the most sought after...

<p>Leighanne Levensaler joins The Frontline podcast for our very first episode to talk all things people and technology and how, when working together, they can drive positive change.</p> <p> </p> <p>Connect with...

Leading the Frontline
<p>Hourly employees want and need flexibility and predictability; they desire more connection and belonging with their peers and Companies. And businesses want to maximize productivity while enhancing employee...
Recent guests on Leading the Frontline. Study who booked and why before you pitch.
The Significance of the Cross, Northern Ireland Assembly
Divisional Vice President of Retail Innovation & Operations, Leica Sport Optics
founder of Mistere Advisory, veteran retail operator, former Vice President of Global Retail at Nike, Mistere Advisory
associate professor of philosophy, University of South Carolina
PitchCentric classifies Leading the Frontline under these industries. Guests from them are the closest fit, and each links to the best podcasts in that industry.
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