Hosted by Adrian Brady-Cesana · 🇺🇸 US · EN-US · 268 episodes
Established thought leaders with verified media credentials.
Companies will spend approximately $1.24 trillion on software in the next 5 years, with average SaaS utilization rates being only 30-40%. Most companies struggle with team adoption & on-going utilization rates, averaging 30% + require constant audits, optimization, on-demand support & employee training when changes are made. Globally companies lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence. AI is rapidly changing the world & every business leader will need content, market intelligence, training support + clear roadmap for how to start transitioning into an AI-powered customer focused business leader. Our mission is to make customer & employee happiness a habit. ✅ The Voice of the Customer The CXChronicles Podcast brings 300+ episodes with proven strategies, expert insights, and real-world case studies from leading customer-focused business lea
Adrian Brady-Cesana hosts The CXChronicles Podcast, a business show with 268 episodes published.
Hey CX Nation, In this week's episode of The CXChronicles Podcast #282, we welcomed Bryan McAnulty Founder of Heights Platform and LatchLoop based in Austin, TX. Bryan has helped thousands of creators across 100+ countri
Hey CX Nation, In this week's episode of The CXChronicles Podcast #281, we welcomed Carl Lenocker, Senior Customer Success Executive at Splunk, based in San Francisco, CA. He is also the Chief Unicorn at Rockstar Unicorn
Hey CX Nation, In this week's episode of The CXChronicles Podcast #280, we welcomed Josh Schachter, SVP @ Gainsight, Creator of [Un] Churned Podcast & Writing Book on how the world's most exceptional founders build busin
Hey CX Nation, In this week's episode of The CXChronicles Podcast #280, we welcomed Josh Schachter, SVP @ Gainsight, Creator of [Un] Churned Podcast & Writing Book on how the world's most exceptional founders build busin
Hey CX Nation, In this week's episode of The CXChronicles Podcast #279, we welcomed Jack Siney, Co-Founder & Chief Revenue Officer at FrontRace. FrontRace brings together your team’s real activity data and connects it ac
Hey CX Nation, In this week's episode of The CXChronicles Podcast #278, we welcomed Ryan Wang, Co-Founder & CEO of Assembled based in San Francisco, CA. Industry leaders like Etsy, Robinhood, and Stripe trust Assembled t
Hey CX Nation, In this CXWeekly Update episode #277 we walk through ideas, goals & CTAs the team at CXC has been focused on, not only internally but from the learnings we're being exposed to from clients & strategic part
Hey CX Nation, In this week's episode of The CXChronicles Podcast #276, we welcomed Todd Breton from Hippo Insurance & Eileen Potter from Smart Communications to talk through CX's role in the insurance industry. Smart Co
Hey CX Nation, In this week's episode of The CXChronicles Podcast #275, we welcomed Sagi Reuven, Chief Revenue Officer at Deepdub based in Tel Aviv, Israel. Deepdub is the enterprise voice infrastructure powering AI in p
Hey CX Nation, In this week's episode of The CXChronicles Podcast #274, we welcomed Dave Rennyson, President & CEO at SuccessKPI based in the Washington, DC area. SuccessKPI is an on-demand insight and action platform th
Hey CX Nation, In this week's episode of The CXChronicles Podcast #273, we welcomed Varun Sharma, Co-Founder & CEO of Enterpret based in New York, NY. Enterpret provides custom AI to transform how you understand customer
Hey CX Nation, In this week's episode of The CXChronicles Podcast #272, we welcomed Matt Rubright, Chief Customer Officer at Jam.dev based in Seattle, WA. Jam powers the complete software development lifecycle, with AI t
Hey CX Nation, In this week's episode of The CXChronicles Podcast #271, we welcomed Marcus Smith, CEO at Cloud Trailz based in Atlanta, GA. Cloud Trailz offers their customers Saleforce help without all of the hassle by
Hey CX Nation, In this week's CXWeekly Update episode I walk through some ideas, goals & CTAs that me & the team at CXC have been focused on. Full candor, we're in a full blown sales sprint to the end of the year to clos
Hey CX Nation, In this week's episode of The CXChronicles Podcast #269, we welcomed Valerie Li, Co-Founder & CEO of Duckie.ai based in San Francisco, CA. Duckie. ai is a no-code platform for customer support teams to bui
Hey CX Nation, Here's the first CXWeekly Update from CXC in a long time! This week's episode I walk through some ideas, goals & CTAs that I've learned from the 5 years of building CXC. Don't worry we have a ton of amazin
Hey CX Nation, In this week's episode of The CXChronicles Podcast #267, we welcomed Michele Shane, SVP Business Development at UJet.CX based in San Francisco, CA. UJET is a next-generation cloud contact center platform t
Hey CX Nation, In this week's episode of The CXChronicles Podcast #266, we welcomed Adam Coffey, Founding Partner of The Chairman Group based in Dallas, TX. The Chairman Group™ is a consulting firm founded by Adam Coffey
Hey CX Nation, In this week's episode of The CXChronicles Podcast #265, we welcomed Mario Baddour, President & CEO of InteLogix, based in Park City, UT. InteLogix provides customer experience (CX) solutions and accounts
Hey CX Nation, In this week's episode of The CXChronicles Podcast #264, we welcomed Mika Yamamoto, Chief Customer and Marketing Officer at Freshworks based in San Mateo, CA. Freshworks Inc. (NASDAQ: FRSH) builds uncompli
Varun Sharma
Delivery Operations Manager · Enterpret
1 appearance on this show
Marcus Smith
retired U.S. Air Force lieutenant colonel, financial advisor, community organizer · Beats for Heartbeats
1 appearance on this show
unknown
Purchasing Agent · Ope Outdoors
1 appearance on this show
Adam Coffey
Best-selling Author · The CEO Advisory Guru
1 appearance on this show
Mika Yamamoto
Chief Customer and Marketing Officer · Freshworks
1 appearance on this show
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The CXChronicles Podcast is hosted by Adrian Brady-Cesana. The show is categorised under business (entrepreneurship) and has published 268 episodes.
The CXChronicles Podcast has published 268 episodes.
The CXChronicles Podcast regularly covers business, entrepreneurship, management. It sits in the business category, with a entrepreneurship focus.
The CXChronicles Podcast is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
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Episodes of The CXChronicles Podcast average 41 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates The CXChronicles Podcast's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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