The Accountability Studio

The Impact of Emerging Tech on ODR

The digital frontier is reshaping the way we resolve disputes. Join Juan Herrera, the head of the nation’s largest and longest-running vehicle warranty and lemon law dispute resolution program, BBB AUTO LINE, and Colin R

The CTDPA’s Universal Opt Out Control: Data Rights & the Impact on Business

The Connecticut Data Privacy Act (CTDPA) grants important data rights to Connecticut residents and solidifies critical privacy obligations for covered businesses. The Global Privacy Control or “Universal Opt Out Control”

Protecting Child Influencers

It is not uncommon to hear that a child wants to be a content creator – making a living by sharing their hobbies, likes, and interests with a following on a social media platform like YouTube. A common business model for

The Evolution of Advertising in the Children’s Space

For the last 50 years, companies marketing to children have held each other to a higher standard. In 1974 the Children’s Advertising Review Unit (CARU) was established as the U.S. mechanism of independent self-regulation

Testing Testing

Test

The Future of EU-U.S. Data Transfers

On October 7, the negotiations between the U.S. and European Commission regarding the future of the data privacy frameworks behind the Privacy Shield program were completed with the release of a Presidential Executive Or

Where is the Line Between Ethical Design and Dark Patterns?

Think about the times you felt tricked or frustrated by a membership or subscription that had a seamless signup process but was later difficult to cancel. Something that should be simple and transparent can be complicate

The Metaverse Will Blur the Lines Between Physical and Online Privacy

The metaverse is still a bit of a mystery. Though it will soon begin to integrate physical and virtual worlds, no one has the answers as to exactly what that merge will look like. On this episode of Privacy Abbreviated,

How is Direct Selling Advertising Different?

For years, the direct selling industry carried a stigma of frauds and pyramid schemes, but in 2019, the Direct Selling Association decided to take control of its reputation. They enlisted the help of BBB National Program

The Good, the Bad, and the Grey of Targeted Advertising

As a consumer, do you see value in targeted advertising or are you creeped out by marketers tracking you across the internet? In this episode of Privacy Abbreviated, hosts Catherine and Dona are joined by the host of the

Revisiting the Best Podcast Episode Ever: What is Puffery?

When you hear a claim in an advertisement like, “best in the world,” you probably know that the product has not been measurably proven to actually be the best in the world. And that’s okay, because this is an example of

How Should You Present Scientific Evidence to Support Your Ad Claims?

Understanding how to present scientific evidence in a substantiation case can be difficult, especially when the data is complex or no industry standard exists. In this episode of Ad Watchers, the hosts discuss a complex

The State of Privacy: How Did We Get Here?

Looking back even just five years ago, the privacy landscape looked nothing like it does today – there was no General Data Protection Regulation (GDPR), no California Consumer Privacy Act (CCPA), and the demands on busin

Introducing Privacy Abbreviated: Meet the Hosts

BBB National Programs is pleased to introduce Privacy Abbreviated. Hosted by privacy experts Dona Fraser and Catherine Dawson, this new podcast series will discuss the impact of privacy laws and tech innovation on small

What Should You Consider Before Making Cosmetics Claims?

The cosmetics industry is booming and it is easy to see why: most people want to look younger, reduce the appearance of wrinkles, and feel like they are taking care of their skin. But just like claims for dietary supplem

COPPA Questions: Are Safe Harbors Effective?

As the drumbeat to modernize the Children’s Online Privacy Protection Act (COPPA) continues, all components of the 1998 law have come under scrutiny, particularly the Safe Harbor provision. Under COPPA, the FTC has the a

Data Privacy Accountability in Practice: A Case Study of Cisco

In this episode of The Accountability Studio, host Cobun Zweifel-Keegan is joined by two industry professionals for a deep-dive into one company’s innovative approach to data privacy, accountability, and trust. Listen in

What Do CARU’s Revised Guidelines Mean for Advertisers?

Despite this generation’s comfort navigating digital spaces today, they still face the same cognitive limitations – and therefore, vulnerabilities – that they always have. This reality is just one of the reasons that BBB

The Past and Future of Privacy Accountability: Is CBPR a Model?

In this episode of The Accountability Studio, Moderator Cobun Zweifel-Keegan, Deputy Director of Privacy Initiatives at BBB National Programs, is joined by two industry professionals for an informative conversation on th