Talking Shop with ShopOwner

In this episode of "Talking Shop with Shop Owner," Doug Kaufman interviews Jason Rainey, VP of NAPA AutoCare and NAPA Autotech, about the NAPA Team Tool Rebate program. Rainey explains that the program is designed to...

On this episode of Talking Shop with ShopOwner, host Doug Kaufman dives into the incredible journey of Ritchie Wimmer, a man whose passion for cars transformed his life and the lives of those around him. Ritchie Wimmer...

America loves competition and will tune in to watch competitors battle on TV. Forget about watching washed up fighters slap at each other - you can watch REAL champions compete at the U.S. Auto Tech National...

In this episode of Talking Shop with Shop Owner , Lucas Underwood, owner of L&N Performance Auto Repair in Blowing Rock, NC, discusses the impact of Hurricane Helene on the automotive repair community in North Carolina...

What's the best type of training? Cheap, convenient, and quick might seem to be the best answer. It costs your shop money when your techs are not repairing vehicles, right. Well consider this: training may seem...

According to the National Fire Protection Association, there are approximately 5,000 fires in automotive service and repair facilities each year. These fires cause an estimated $108 million dollars in direct property...

Knowing the different personalities and dominant traits of team members helps with communication and prevents internal conflicts, says John Wade, owner of Super Eagle Auto Care in Charlotte, NC. In this episode of...

We all know the value of training - or do we? Is it always valuable? Is it alway effective? Should it always take top priority? Naturally, you want to say yes, but experts say the RIGHT training for your team's needs is...

Charles Dickens might have said it best when he began his story “A Tale of Two Cities” by saying "It was the best of times, it was the worst of times.” When you think about it, every year end review and new years...

When the workday is over, the tools are put away, the computers have gone to sleep, the customers have driven away safely and the last tech has clocked out, washed up and left the parking lot, do you ever just take a...

We talk a lot about the challenges facing shops these days – from technology to training to technicians, it often feels like we have more problems than solutions. In this episode of Talking Shop With ShopOwner, we...

Would you go for a ride in a car that has no driver? Autonomous vehicles are making news every day and they're making some automotive professionals nervous. Are they the future of ride sharing? Are we destined to become...

Baseball Hall of Famer Nolan Ryan once said, "Enjoying success requires the ability to adapt. Only by being open to change will you have a true opportunity to get the most from your talent." While it's doubtful the Ryan...

Of all the changes this industry has faced over its more than a century of life, that past 40 years have been a whirlwind. We’ve seen typewriters transition to mainframes to laptops; we’ve witnessed the eventual embrace...

For years, many automotive professionals feared the growing presence of electric vehicles because of the possibility that they meant fewer service opportunities. Since it's now becoming clear that EVs will still require...