education
Hosted by Broad River Retail · education · EN
Stories from the River Podcast explores the personal journeys of our very own Memory Makers. Whether it's interviews or standalone narratives, Stories from the River will bring you closer to what it's like to thrive together, wherever in the company you may be. We'll share personal experiences from our stores, Distribution Centers, Call Centers, and corporate campuses, giving listeners a front row seat to what it's really like to be a Memory Maker furnishing life's best memories every day.
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Contact path
Verified email
Booking probability
36%
Guest openness
Selective
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Signup to Generate a PitchStories from the River Podcast explores the personal journeys of our very own Memory Makers. Whether it's interviews or standalone narratives, Stories from the River will bring you closer to what it's like to thrive together, wherever in the company you may be.
Stories from the River is hosted by Broad River Retail. The show has published 300 episodes to date.
Recent episodes include "Behind the Scenes of Customer Service Week" (31 October 2026, 3 minutes), "Recognizing the Hard Work Behind Great Customer Service" (29 October 2026, 2 minutes), and "The People Behind Award-Winning Customer Service | Stories from the River #382" (27 October 2026, 16 minutes).
Stories from the River publishes roughly a few times a week, with episodes averaging 12 minutes across 300 episodes.
Booking probability for Stories from the River is 36%, and the host is rated Selective on guests. Stories from the River requires a Pod Score of 80 or higher. Stories from the River's contact route on record: verified email.
The strongest fits for Stories from the River are Furniture & Home Stores. Stories from the River has an education audience.
Broad River Retail hosts Stories from the River, an education podcast with 300 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Stories from the River
Watch on YouTube: https://youtu.be/UXtnH-DZtjo In this spotlight from episode 382 of Stories from the River, Wes Dudley and Alicia Thompson discuss the planning and teamwork behind Broad River Retail's Customer Service...
Stories from the River
Watch on YouTube: https://youtu.be/WQXmqp5lV50 In this spotlight from episode 382 of Stories from the River, Wes Dudley and Alicia Thompson reflect on what winning the Best-in-Class Contact Center award for North...
Watch on YouTube: https://youtu.be/UXtnH-DZtjo What does it take to deliver exceptional customer service year after year? In this episode of Stories from the River, host Wes Dudley, SVP, Customer Experience & Retail...
Stories from the River
Watch on YouTube: https://youtu.be/l24uQkHwqmo In this spotlight from episode 380 of Stories from the River, Charlie Malouf and Robert Hilts discuss Asheville Ascend's journey toward Bronze designation and the teamwork...
Stories from the River
Watch on YouTube: https://youtu.be/qRKWm05nmnY In this spotlight from episode 380 of Stories from the River, Charlie Malouf and Robert Hilts explore how effective leadership starts with listening, curiosity, and...
Watch on YouTube: https://youtu.be/ImfLi_4vVVM A passion for retail, an entrepreneurial mindset, and a commitment to developing people have shaped Robert Hilt's journey through the furniture and mattress industry. In...
Stories from the River
Watch on YouTube: https://youtu.be/pPfhozpc-pI In this spotlight of episode 380 Stories from the River, Charlie Malouf and James Interrante reflect on the early lessons of launching Broad River Retail's Ashley store in...
Stories from the River
Watch on YouTube: https://youtu.be/wAf-PXFcBkk In this spotlight from episode 380 of Stories from the River, Charlie Malouf and James Interrante explore the culture and identity behind The Maine Event, Broad River...
Watch on YouTube: https://youtu.be/fT79qzvBKD8 Building a new store from the ground up takes entrepreneurial spirit, a strong team, and a commitment to people. For James Interrante and the Memory Makers at Broad River...
Stories from the River
Watch on YouTube: In this spotlight of episode 379 of Stories from the River, Charlie Malouf and Manny Rodrigues take a behind-the-scenes look at everything that goes into bringing a new store to life. They discuss the...
Stories from the River
Watch on YouTube: https://youtu.be/Fd68FFWoI1Q In this spotlight of episode 379 of Stories from the River, Charlie Malouf and Manny Rodrigues explore the decision to bring Broad River Retail's first-ever Ashley Store to...
Episode #379
Watch on YouTube: https://youtu.be/EFV7ScuF0IQ A milestone 40th store opening marks another exciting chapter in Broad River Retail's continued growth. In this episode of Stories from the River, Charlie Malouf, CEO...
Stories from the River
Watch the full episode: https://youtu.be/jDvPgvcoGJ4 In this spotlight of episode 378 of Stories from the River, Charlie Malouf and Kensley Phillips explore the art of the comfort test and how Memory Makers can help...
Stories from the River
Watch the full episode: https://youtu.be/jDvPgvcoGJ4 In this spotlight of episode 378 of Stories from the River, Charlie Malouf and Kensley Phillips discuss how to maintain positive momentum through challenges like a...
Watch on YouTube: https://youtu.be/jDvPgvcoGJ4 An unconventional career path, a passion for people, and a commitment to leadership have shaped Kensley Phillips' journey to becoming General Manager of Broad River...
Stories from the River
Watch on YouTube: https://youtu.be/FktkAwj6jkc In this spotlight from episode 377 of Stories from the River, Charlie Malouf and Kellie Jones explore the culture that has kept Memory Makers connected to Broad River...
Stories from the River
Watch on YouTube: https://youtu.be/hRwcLZdnYjo In this spotlight from episode 377 of Stories from the River, Charlie Malouf and Kellie Jones explore the transition from leading a single store to leading leaders across...
Watch on YouTube: https://youtu.be/jv5IpBfv3SU A decade of growth, leadership, and opportunity has shaped Kellie Jones' journey from Guest Service Representative to Associate Director of Retail Operations at Broad River...
Stories from the River
Watch the full episode: https://youtu.be/a012PmJVfFE In this spotlight from episode 376 of Stories from the River, Charlie Malouf and Sara Callahan take a closer look at the process of closing Broad River Retail's books...
Stories from the River
Watch the full episode: https://youtu.be/a012PmJVfFE In this spotlight of episode 376 of Stories from the River, Charlie Malouf and Sara Callahan explore the complexities of managing fixed assets at Broad River Retail...
Recent guests on Stories from the River. Study who booked and why before you pitch.
Vice President of System and Resource Planning, Gregson-Clark Spraying Equipment
Director of Customer Experience Operations & Specialty, Broad River Retail
Small Business Chief Underwriting Officer, Architectural Resource Consultants
clinical psychologist, soul care pastor at Vertical Church in St. Paul, adjunct professor at the University of Northwestern, author, The Depository Trust & Clearing Corporation
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