Signal

Signal is a podcast for leaders in the attractions industry who are shaping the future of guest experiences. Hosted by RocketRez CEO John Pendergrast and industry veteran Tim Samson, each episode brings candid, forward-looking conversations about the challenges and opportunities facing operators today.From the evolution of the experience economy to the role of technology, shifting consumer behaviors, and the operational realities of running attractions, Signal goes beyond surface-level commentary. John and Tim draw on their unconventional paths—from roller coasters and reservation systems to scaling enterprise software—to uncover what really matters for the next decade of attractions.Expect stories from operators, insights from thought leaders, and honest discussions that cut through the noise. Signal isn’t just about trends—it’s about helping attractions leaders navigate change with clarity, connection, and a guest-first mindset.👉 New episodes drop regularly. Subscribe and join the

RocketRez hosts Signal, a business podcast with 10 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #2

  Water Safety Products - What Four Decades of Serving Waterparks Teaches You About Listening to Customers

  Oct 22, 20261h 17mS2

  How do you become a trusted name in the waterpark world and stay one for nearly 40 years? Paula, George, and Haley are the family behind Water Safety Products, whose lifeguard suits, rescue tubes, and breakaway lanyards...

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  Episode #1

  Kari Manev — Operator Pitfalls & Word on the Street

  Oct 1, 202658 minS2

  Why are so many waterparks still missing out on revenue they could easily capture? Kari Manev started as a lifeguard, became a waterpark director of operations, and has since worked in revenue management and founded...

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  Episode #8

  Pricing Science, Walk-Up Revenue, and Why Attractions Undersell Themselves with Harry Tomasides & Tom Chiarella of Digonex

  Dec 22, 20251h 6mS1

  <p>If you're not dynamically pricing your walk-up window, you're probably leaving money on the table.</p><p>In this episode of Signal, hosts John Pendergrast and Tim Samson sit down with Harry Tomasides, Chief Revenue...

  ListenShow Notes
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  Episode #8

  Pricing Science, Walk-Up Revenue, and Why Attractions Undersell Themselves with Harry Tomasides & Tom Chiarella of Digonex

  Dec 22, 20251h 6mS1

  If you're not dynamically pricing your walk-up window, you're probably leaving money on the table. In this episode of Signal , hosts John Pendergrast and Tim Samson sit down with Harry Tomasides , Chief Revenue Officer...

  ListenShow Notes
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  Episode #7

  Activating Guest Data with the RFM Framework for Attractions with TJ Christensen, CEO & Founding Partner of BlueGator

  Dec 10, 20251h 6mS1

  <p>If McDonald's can turn a $3 coffee customer into a breakfast regular, why can't you turn your "stroller brigade" into lunch customers?</p><p>In this episode of Signal, hosts John Pendergrast and Tim Samson sit down...

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