Oct 19, 202617 min
Veterans in Automotive: Connecting Military Talent to Dealer Careers | JBSA San Antonio Event (Oct 20–21) In this impromptu Sensei Playbook episode, host Chris previews a Veterans in Automotive event coming to Joint...
business
The Sensei Playbook
Hosted by Chris Snellgrove · business · EN
About this Podcast:
The Sensei Playbook is a podcast built for automotive professionals who know that world-class customer experience is the ultimate competitive edge. Each episode goes beyond surface-level advice to unpack the real processes, leadership habits, and floor-level conversations that separate good dealerships from great ones - covering everything from the first online touchpoint to the moment a customer drives off the lot.At the core of every conversation is a belief we don't compromise on: winning customer experience starts with winning employee culture. You can't have one without the other. We explore how top-performing leadership teams build that culture from the inside out - through daily habits, genuine accountability, and a people-first mindset that customers feel the moment they walk through the door.We also dive into how elite sales and service teams build trust at every touchpoint, consistently delivering experiences that go beyond expectation. And we unpack one of the most under
Pitch Analysis
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Contact path
Verified email
Booking probability
31%
Guest openness
Selective
80/100
Required Score
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What is The Sensei Playbook about?
The Sensei Playbook is a podcast built for automotive professionals who know that world-class customer experience is the ultimate competitive edge.
Who hosts The Sensei Playbook?
The Sensei Playbook is hosted by Chris Snellgrove. The show has published 38 episodes to date.
What has The Sensei Playbook covered recently?
Recent episodes include "How Veterans Can Excel in the Automotive Industry | Katie Lamphere" (19 October 2026, 17 minutes), "Standards in Retail: Elevating Experience from the Ground Up | Dimitrius Naylor" (24 September 2026, 46 minutes), and "Why Most Dealerships Aren't Ready for AI | Tim Hayden" (14 July 2026, 55 minutes).
How often does The Sensei Playbook publish?
The Sensei Playbook publishes roughly every few months, with episodes averaging 48 minutes across 38 episodes.
How hard is it to get booked on The Sensei Playbook?
Booking probability for The Sensei Playbook is 31%, and the host is rated Selective on guests. The Sensei Playbook requires a Pod Score of 80 or higher. The Sensei Playbook's contact route on record: verified email.
Who should pitch The Sensei Playbook?
The strongest fits for The Sensei Playbook are Car Dealers. The Sensei Playbook has a business audience.
About the host
Chris Snellgrove hosts The Sensei Playbook, a business podcast with 38 episodes published.
Verified host email: ████████@████.comSign in to unlock →
Recent episodes
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Sep 24, 202646 minDimitrius Naylor discusses entering the automotive industry by accident after leaving the Marine Corps and experiencing nearly two years of homelessness while working various jobs in Jacksonville, North Carolina, before...
Jul 14, 202655 minS0<p>In this episode of the Sensei Playbook, host Chris talks with Tim Hayden of BrainTrust Partners about how AI is reshaping the car-buying and service experience and why dealerships must treat customer and vehicle data...
- Jul 14, 202655 min
In this episode of the Sensei Playbook, host Chris talks with Tim Hayden of BrainTrust Partners about how AI is reshaping the car-buying and service experience and why dealerships must treat customer and vehicle data as...
Episode #38
Rock 'n' Roll Leadership: A New Era in Automotive Management | Gregg Stegmann (Episode 38)
May 19, 202658 minS0<p >In this episode of The Sensei Playbook, host Chris interviews Greg Stegman, General Manager of Wharton Chevrolet, GMC and Ram Country in Wharton, Texas, about building dealership success through people-first...
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Mar 24, 202650 minS0<p>In this episode of the Sensei Playbook, Katie Naughton shares her upbringing in an automotive family, including a grandfather who rose through Ford with Lee Iacocca and helped turn around Chrysler, and a father who...
Oct 6, 202552 minS0<p>In this episode of the Sensei Playbook Podcast, Chris Snellgrove interviews Jean Reitelbach, a seasoned automotive marketing strategist with over 12 years of experience in the industry. Jean shares her journey from...
Apr 28, 202544 minS0<p>Welcome to The Sense Playbook! In this episode, we sit down with Larry Feldman, a 30-year veteran of the automotive industry. With experience ranging from salesperson to dealer principal, Larry shares his passion for...
Feb 24, 202559 minS0<p >In this episode of the Sensei Playbook, listeners are treated to an invaluable discussion with Ali Reda, the current world record holder for the most cars sold in a year, and his mentor Damian Boudreaux, a top...
Jan 15, 20251h 2mS0<p >Welcome back to the Sensei Playbook! In this exciting episode, our host Chris sits down with Tim Hayden, the CEO and founder of Brain Trust Partners. Tim shares invaluable insights into transforming the automotive...
Nov 18, 20241h 10mS0<p >Peter Smith, founder and managing partner of Lion Partnership, shares his extensive journey in the automobile industry, from his early love for cars to building a successful consulting service aimed at transforming...
Sep 12, 202440 minS0<p >This episode of the Sensei Playbook features Steve Roessler, a Chief Evangelist Officer with a deep background in technical sales and the medical industry, who transitioned to serving the automotive industry.</p> <p...
Episode #30
Revolutionizing Automotive Sales with Katie Mares: The Power of Exceptional Customer Experience
Aug 27, 202445 minS0<p >This episode of the Sensei Playbook Podcast features Katie Mares, a motivational speaker, best-selling author, and customer experience designer. The discussion focuses on enhancing customer experience in the...
Jul 18, 20241h 8mS0<p>In this episode of the Sensei Playbook podcast, the hosts interview Derek Simonds, a Brazilian Jiu-Jitsu black belt and former COO of Ziegler Automotive, now Executive Vice President at a Silicon Valley AI...
Jul 2, 202456 minS0<p>In this episode of the Sensei Playbook podcast, the hosts interview Duke Brubaker, an experienced automotive industry leader from Champion Ford in Owensburg, Kentucky. Duke shares insights from his early days selling...
Episode #27
Mastering Automotive Sales with Kyle Disher
Jun 12, 202446 minS0<p>In this episode of the 'Sensei Playbook,' hosts interview Kyle Disher from Revdojo about his extensive experience and insights into the automotive industry. During the conversation, Kyle talks about his background in...
The Sensei Playbook
Driving Success: A Conversation with Jaymie Hampson of Holman Auto Group
Mar 25, 20241 minS0<p>Welcome to the Sensei Playbook podcast! 🎙️ In this episode, we have the privilege of hosting Jaymie Hampson, a driving force behind the success of the Holman Auto Group. As a key figure within the Holman Auto Group...
The Sensei Playbook
Mastering Automotive Digital Marketing with George Nenni
Mar 15, 202444 minS0<p>Welcome to the Sensai Playbook Podcast! In this episode, we dive deep into the world of automotive digital marketing with industry expert George Nenni. With over three decades of experience in the field, George has...
The Sensei Playbook
Jonathan Dawson's Journey: Building Success in Sales with Sellchology
Mar 8, 202442 minS0<p>Welcome to the Sensei Playbook podcast! In this episode, we're thrilled to host an industry powerhouse who's transforming the automotive landscape one dealership at a time. Meet our guest, a dynamic force dedicated...
The Sensei Playbook
Women in Automotive: Pioneering Change with Jody Devere
Mar 5, 202449 minS0<p>In this week's episode of the Sensei Playbook podcast, we had the pleasure of hosting Jody Devere from AskPatty.com. Jody's passion for differentiation and impact in the automotive industry shone through as she...
Recent guests
Recent guests on The Sensei Playbook. Study who booked and why before you pitch.
T
Tim Hayden
President and CEO, Brain+Trust Partners
P
Peter Smith
author of "Oxford Brookes: A Sporting Miracle? From cowshed on the Thames to the top of the rowing world", Center for Disability Employment Research and Practice
S
Steve Roessler
Chief Evangelist Officer, DriveCentric
K
Katie Mares
Key Note Speaker, Leadership Trainer, Chief Inspiration Officer at katiemares.com
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