Now That I Know

Welcome to Now That I Know. We’re Cale ( Control Alt Recover ) and Mindy Corbett ( Revenue Optimization & Intelligence ), and we’re stripping away the corporate polish for a reality check on what happens when the blind spots finally vanish. We’re putting absolutely everything on the table (our own personal faceplants, relationship dynamics, and "frequent learning opportunities" included) to talk about the four things that actually dictate our success and our sanity: Our Jobs: Fixing the expensive disasters nobody wants to admit to. We share exactly how we drag dead corporate initiatives out of the graveyard and stop workflows from bleeding cash. Our Spouses: Managing marriage, ego, and ambition under one roof. Specifically, how we've worked in adjacent home offices for over six years and somehow avoided a courtroom. Our Customers: Stopping the habit of treating customer signals and data like a Rorschach test so we can finally face the brutal truths the market is screaming at us. Ourselves: Setting aside our egos, biases, and assumptions while partnering to stand up two brand-new businesses from scratch simultaneously. We are learning as we go and trying to avoid burnout... because who actually reads the manual?! We can't tell you what to expect because we don't know either! Hit subscribe, and let’s find out together.

Now That I Know is a business podcast hosted by Unknown Host, with 0 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts Now That I Know, a business show with 0 episodes published.

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  Episode #5

  Welcome to the Jungle: Navigating the Cross-Functional Matrix Org

  Aug 26, 202632 minS1

  <p>Cale flies solo in this episode and walks through a high-level version of what he calls his leadership field guide. The focus is practical leadership: how to recover stalled initiatives, develop people, handle dependencies, protect resources, adapt to change, and stay effective in the AI era. He closes by emphasizing a leadership style built on listening, judgment, and reading the room rather than forcing control.</p>

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  Episode #4

  Oh the Humanity! (in the loop)

  Aug 18, 202645 minS1

  <p>The conversation delves into the use of AI in revenue cycle management (RCM) and the importance of human involvement in the process. </p><p></p><p>It also explores the impact of AI on business operations and the need for strategic governance.</p><p></p><p>Takeaways</p>Human involvement is crucial at every stage, from the beginning to the end.AI can be effectively used to automate repetitive tasks, predict outcomes, and optimize workflows, but it should be used as a tool and not allowed to work against human decision-making. The implementation of AI in business operations requires...

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  Episode #3

  Smells Like Team Spirit: Leading Across the Generational Divide

  Aug 9, 202649 minS1

  <p>The conversation explores the challenges of leadership, team dynamics, and effective decision making in a professional setting presented by generational differences. It delves into the importance of self-awareness and the impact of leadership on team performance.</p><p></p><p>Takeaways</p>Self-awareness is crucial for effective leadership.Leaders should aim to build and empower their teams.<p></p><p>Chapters</p>00:00 Leadership and Team Dynamics00:00 Effective Decision Making

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  Episode #2

  Sacred Cows Make Great Burgers: Hard Truths, Hard Resets, and Real Talk

  Jul 31, 202651 minS1

  <p>In this episode, Cale discusses the origin and concept of his business, Control Alt Recover. He explains the Courage and Clarity Framework and emphasizes the importance of influence and relationships in business success. The conversation delves into the topics of dealing with sacred cows, having courage and clarity in conversations, and the approach to teaching and mentoring.</p><p></p><p>Takeaways</p>Business FrameworksInfluence and Relationships Courage and clarityAddressing sacred cows<p></p><p>Chapters</p>00:00 Introduction to Cale's Business01:03 The Origin of Control Alt Recover03:23 The Concept of Control Alt Recover15:48 The Courage and Clarity Framework22:23 Influence...

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  Episode #1

  Under Pressure: Burnout, Late Nights, and Humanizing RCM

  Jul 22, 202642 minS1

  <p>The human side of revenue cycle management, and why it matters.</p><p>After years of working late nights, dealing with endless denials, and trying to piece together scattered data, I realized something profound:<br />it's not about the numbers. It’s about people. When I built my tool, Revenue Optimization & Intelligence, I was driven by one goal: to make life easier for every healthcare professional stuck in that infinite loop of guesswork.<br />Because behind every denied claim, there’s a human stuck in a loop, all just trying to do their best. This isn’t just software; it’s a...

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