Hosted by Stijn Smet & Melanie Faye · 🇺🇸 US · EN · 26 episodes
Established thought leaders with verified media credentials.
Ever wonder if all those CS thought leaders, you know, mess up? Turns out, we all do!That's why we're launching "We F*cked Up, So You Don't Have To!", a hilariously insightful podcast where we spill the tea (and the lessons learned) on our biggest fuck ups. From onboarding disasters to communication catastrophes, we'll dissect our epic fails in bite-sized, 30-minute episodes – perfect for your daily commute.No sugarcoating, just real talk and actionable takeaways.
Stijn Smet & Melanie Faye hosts We F*cked Up So You Don't Have To, a business show with 26 episodes published.
🚨 New episode drop: We Fucked Up So You Don’t Have To (#WFUSYDHT) With me 🤝 Melanie This one came from a conversation we’ve both had way too many times. You know that feeling when onboarding is “going well”? The calls
Show notesIn the fast-paced world of customer success management, the pressure to retain clients can sometimes lead to less-than-ideal outcomes. In a recent episode of the podcast "We Fucked Up So You Don't Have To," hosts Stino S
Show notesAs we welcome the new year, it's time to reflect on the lessons learned from the past and how they can shape our future. In the first episode of 2026 of "We Fucked Up So You Don't Have To Show," hosts Stino Smet and Mela
Show notesIn this episode, Melanie Faye and Stino Smet reflect on the tumultuous year of 2025, discussing the challenges posed by AI, the impact of social media on professional identity, and the importance of maintaining human con
Show notesIn a world where technology continues to reshape our workplaces, the emergence of AI tools like ChatGPT has sparked both excitement and concern, particularly among different generations in the workforce. In this episode
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Full Show Notes We’re back, babes. Season 2 is here and we’re booked through the end of the year. In this episode, Stino and Mel debrief a spicy refund blow-up (yes, bank fees and all), why “being right” can still cost y
Show notesHave you ever forgotten to care about yourself, and how you feel, and how your job MAKES you feel? ...no? Well, then you haven't quite fucked up like we have. In this episode, we break down the topic everyone's talking a
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Have you ever gotten through most of your presentation to the board before you realize your numbers were wrong? ...no? Well, then you haven't quite fucked up like we have. In this episode, we're joined by Anika Zubair to
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Have you ever answered the same question over and over? When you could have taken a bit of extra time to write it down to avoid redoing your work? ...no? Well, then you haven't quite fucked up like we have. In this episo
Show notesHave you ever let the client tell you they're a special little flower? That your standard processes simply canNOT apply to them? ...no? Well, then you haven't quite fucked up like we have. In this episode we welcome Mick
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Presenting your best self isn't just about the way you dress, talk, or carry yourself anymore. Kristi and Stino share their tips on cultivating the best version of your personal brand online. Subscribe to the Lifetime Va
Show notesDo you know the true value of the product you represent as a customer success manager? Have you ever been caught using a competitor's tool because it was better than your own? ...no? Well, then you haven't quite fucked u
Show notesWhat's the move when your colleague wins big off of a playbook you shared with them? Kristi and Stino weigh the pros and cons of taking the high road, or...letting the pettiness get the best of you. Subscribe to the Life
Show notesDo you treat every time a customer churns like the end of the world, searching high and low for everything you *could've* done? ...no? Well, then you haven't quite fucked up like we have. In this episode we welcome Denny
Show notesAI, AI, AI... Kristi and Stino get the allure. But there are some things to think about while you board the hype train. Subscribe to the Lifetime Value newsletter: https://lifetimevalue.link/subscribe ⏱️ Timestamps: 00:0
Show notesAre you farming more and more of your daily job out to AI, only to realize you're spending more time than before just holding its hand? ...no? Well, then you haven't quite fucked up like we have. In this episode we talk
Show notesDo you give more attention to your customers with the household names than you do your small-time companies? ...no? Well, then you haven't quite fucked up like we have. In this episode, another guest joins us as we share
Show notesGetting promoted into leadership is still the ultimate goal for most. Kristi and Stino challenge the notion and, if you're still interested, tell you what to look out for. Subscribe to the Lifetime Value newsletter: http
Show notesDo you find difficult conversations...too difficult? Like, you just avoid them entirely until shit blows up in your face? ...no? Well, then you haven't quite fucked up like we have. In this episode, we welcome a very spe
Show notesYou can't always get what you want. And when it comes to CSMing, that almost always means...data worth a damn. Kristi and Stino share tactics for FIGHTING for better data or, in lieu of that, how to still get your point
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We F*cked Up So You Don't Have To is hosted by Stijn Smet & Melanie Faye. The show is categorised under business (careers) and has published 26 episodes.
We F*cked Up So You Don't Have To has published 26 episodes.
We F*cked Up So You Don't Have To regularly covers business, careers. It sits in the business category, with a careers focus.
We F*cked Up So You Don't Have To is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
We F*cked Up So You Don't Have To hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of We F*cked Up So You Don't Have To average 32 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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