Know Your Ship

Sharing stories of the e-commerce shippers, leaders, and entrepreneurs of the world. Powered by ehub.com.

Know Your Ship is a business podcast hosted by eHub, with 106 episodes on record and a Required Pod Score of 80.

eHub hosts Know Your Ship, a business show with 106 episodes published.

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  Know Your Ship

  How to Sell Value Over Price (And Close Bigger Deals)

  Oct 2, 202650 min

  From sewer pipes to sales pitches, Romm Jackson's career has been anything but conventional. In this episode, Romm Jackson, Head of Sales at Modo Studios, shares how an unplanned career path shaped the way he sells. His journey took him from leading a Planet Fitness location through COVID to working in industrial manhole repair and overseeing international call centers at TravelPass, with each role teaching him something new about people and persistence. Romm and host Frank Dolce also discuss the power of needs-based selling, how Modo stands behind its ad work with a performance guarantee, and why face-to-face relationships remain at the heart of his approach. Key Timestamps: [01:42] — What Modo Studios Does [06:13] — Behind the Scenes of a Kylie Jenner Brand Shoot [12:28] — An Unplanned Path Into Sales [14:28] — Growing a Planet Fitness Through COVID [17:18] — Leading by Example in Industrial Manhole Repair [23:10] — Overseeing 13 International Call Centers at TravelPass [26:08] — Overhauling the Sales Training Program [31:23] — Selling Value Over Price [33:56] — Performance-Backed Ad Packages [39:36] — Why Face-to-Face Networking Still Wins [45:17] — What Sets Modo Apart ABOUT KNOW YOUR SHIP Know Your Ship features conversations with the builders, founders, and leaders behind growing companies. Presented by eHub, a platform for e-commerce shipping and logistics. Optimize your shipping logistics: https://www.ehub.com Connect with Romm: Romm's LinkedIn: https://www.linkedin.com/in/romm-jackson Modo Studios LinkedIn: https://www.linkedin.com/company/modo-studios/ Modo Studios Instagram: https://www.instagram.com/modostudios Modo Studios website: https://modostudios.com/ Powered by www.ehub.com

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  Know Your Ship

  Rebuilding a Business From Scratch in a Recession

  Sep 30, 20261h 15m

  Some businesses are inherited. Zwick Construction was built from nothing, twice. In this episode, Darin Zwick, President and CEO of Zwick Construction, shares the story of his family's construction company — founded by his grandfather in 1969, shut down entirely when his father left to serve a church mission, and rebuilt from scratch by Darin in 2007, just months before the 2008 recession. Darin and host Frank Dolce discuss the challenges of leading a family business, why integrity is treated as a one-strike policy at Zwick, and how strong relationships have carried the company through its most difficult moments. Key Timestamps: [01:04] — The Origins of Zwick Construction in 1969 [04:41] — Why His Father Shut Down the Business to Serve a Mission [05:40] — Rebuilding the Company From Nothing in 2007 [08:09] — Covering Payroll During the 2008 Recession [33:30] — Staying Lean Through Periods of Growth [38:12] — Why Integrity Violations Are a One-Strike Policy [40:32] — The Toughest Decision: Exiting the California Market [50:09] — Why Relationships Are Central to the Company's Strategy [1:11:17] — Zwick's 2035 Vision and New Business Verticals ABOUT KNOW YOUR SHIP Know Your Ship features conversations with the builders, founders, and leaders behind growing companies. Presented by eHub, a platform for e-commerce shipping and logistics. Optimize your shipping logistics: https://www.ehub.com Connect with Darin: Darin's LinkedIn: https://www.linkedin.com/in/darin-zwick-1444626/ Zwick Construction LinkedIn: https://www.linkedin.com/company/zwick-construction-company/ Zwick Construction Instagram: https://www.instagram.com/zwickconstructionofficial/ Zwick Construction website: https://www.zwickconstruction.com/ Zwick Construction Facebook: https://www.facebook.com/ZwickConstruction/ Powered by www.ehub.com

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  Know Your Ship

  GOZNEY

  Sep 24, 20261h 11m

  Daylen Bushman

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  Know Your Ship

  How Operational Alignment Scaled 4 Massive Brands

  Sep 24, 20261h 11m

  From throwing boxes in a warehouse to helping scale four of the most disruptive consumer brands of the last two decades, Daylen Bushman's career reads like a masterclass in operational leadership. In this episode, Daylen Bushman, Chief Operating Officer at Gozney, a company known for its outdoor pizza ovens, shares his path through Skullcandy, Goal Zero, and Traeger before landing at Gozney. Daylen and host Frank Dolce talk through what it takes to build a high-alignment leadership team, why he prioritizes attitude over a "perfect" resume, and what drew him to Gozney and founder Tom Gozney's story. Key Timestamps: [02:31] — How a UPS Driver Led Him to Skullcandy [03:12] — Scaling Skullcandy From $70M to $350M [11:31] — The Culture of "Problem, Then Solution" [12:04] — Building Goal Zero's Supply Chain From Scratch [19:23] — Joining the Founding Team at Traeger [26:04] — The Five-Person Team Behind Traeger's Explosive Growth [42:52] — Why Trust Matters More Than Winning Every Deal [55:04] — Joining Gozney and Founder Tom Gozney's Story ABOUT KNOW YOUR SHIP Know Your Ship features conversations with the builders, founders, and leaders behind growing companies. Presented by eHub, a platform for e-commerce shipping and logistics. Optimize your shipping logistics: https://www.ehub.com Connect with Daylen & Gozney: Daylen's LinkedIn: https://www.linkedin.com/in/dabush0/ Gozney’s LinkedIn: https://www.linkedin.com/company/gozney/ Gozney’s website: https://us.gozney.com Powered by www.ehub.com

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  Know Your Ship

  From National BMX Champion to Fulfillment Software Founder

  Sep 10, 20261h 14m

  What if 1,000 orders could be picked, packed, and shipped in three clicks? In this episode, Ron Bester shares his winding path from a professional BMX racer to leading e-commerce and fulfillment operations at several major online retailers, and how years of watching order management needlessly remain complicated led him to build his own solution. Ron and host Frank Dolce dig into the ROI of automation, why simplicity is the real goal of good technology, and how Ron's NetSuite-native platform and 3PL portal are changing the way fulfillment is managed. Key Timestamps: [02:17] — From BMX Racing to Business School [09:22] — Selling Mac Accessories in the Early Days of E-Commerce [16:07] — Building a Returns Management Startup Before Its Time [33:38] — The Gap in the Market That Led to His Software [48:50] — Why Shipping Shouldn't Be This Complicated [54:14] — What Makes a High-Volume Fulfillment Client [1:01:00] — Inside the 3PL Client Portal and Pre-Funded Wallet [1:08:43] — Lessons on Partnerships, Growth, and Staying Open ABOUT KNOW YOUR SHIP Know Your Ship features conversations with the builders, founders, and leaders behind growing companies. Presented by eHub, a platform for e-commerce shipping and logistics. Optimize your shipping logistics: https://www.ehub.com Connect with Ron: Ron's LinkedIn: https://www.linkedin.com/in/ron-bester-4177724/ LogiVeo LinkedIn: https://www.linkedin.com/company/logiveo/ LogiVeo Website: https://logiveo.com/ Powered by www.ehub.com

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