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Hosted by Preston Lee · 🇺🇸 US · EN-US · 51 episodes
Established thought leaders with verified media credentials.
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means. Hosted by Preston Lee, founder of The 30% Rule , this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines. If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all. Because at the end of the day, it’s not you—it’s your hospitality.
Preston Lee hosts It’s Not You—It’s Your Hospitality, a business show with 51 episodes published.
Want to know how to increase restaurant sales in 2026—without relying on discounts, gimmicks, or simply trying to get more people through the door? In this episode, Founder & CEO of Thirty Percent, Preston Lee, sits down
Your servers’ obsession with tips may be creating a toxic workplace and quietly damaging your restaurant’s culture, guest experience, and long-term success. In this podcast, Preston Lee, Founder and CEO of Thirty Percent
Struggling to get your restaurant staff fully bought in? In this podcast, you’ll learn how to create restaurant staff buy-in through mindset shifts, stronger leadership, clear standards, accountability, and a deeper unde
We break down why great restaurants are built on more than food costs, labor costs, and checklists. True restaurant success starts with culture, leadership, team development, accountability, and guest experience. From re
How do successful restaurant groups scale without losing quality, culture, or accountability? In this podcast, we break down how to create restaurant training systems that scale—especially when you’re growing from one lo
What does it take to build a world-class restaurant team? Well...in this video, award-winning chef Philip Tessier shares why the future of hospitality isn't just about creating great food, it's about developing great peo
Most restaurants don’t fail because of bad food, they fail because of bad leadership, weak training, and inconsistent hospitality. So in this exclusive interview, Restauranteur and Top Chef judge Janet Zuccarini sits dow
Restaurant culture is broken… and nobody wants to talk about it. In this server training I break down the detrimental mindset that is destroying hospitality and restaurant culture and instead show how to thrive in the in
In this podcast, I break down the 8 biggest restaurant leadership problems I’ve seen after working with over 350 restaurants worldwide and evaluating more than 1,000 restaurant operations, from small mom-and-pop shops to
For this in depth restaurant management training...Preston sits down with rising restaurant leader Camille, to break down the real-world management training that transforms restaurant managers into true leaders. After le
If you think restaurant marketing is just posting pretty food photos… you’re already losing. In this in depth interview, I sit down with Coffee Dose founder Jeni Castro, one of the most disruptive and effective marketers
Restaurant Manager Training: Step-by-Step to Higher Profits Struggling with inconsistent staff performance, poor hospitality, or missed revenue opportunities? In this in-depth restaurant manager training, I sat down with
Are your hosts secretly hurting your restaurant’s growth? Most restaurant owners massively underestimate the power of the host role and it’s costing them sales, guest retention, and long-term success. In this podcast, Pr
Most restaurants don’t have a sales problem, they have a people development problem. When you break down inconsistent service, weak guest retention, bad reviews, and high turnover, it almost always comes back to the same
If you think your managers are a cost, you’re already losing money. After working with over 300 restaurants worldwide, I’ve seen the same mistake again and again: owners try to fix training, systems, or hospitality first
How do you turn $12 into a $100 million restaurant empire? In this video, I break down the incredible true story behind Carlo Distefano and the rise of the San Carlo Restaurant Group, one of the most successful luxury re
Running a restaurant has NEVER been harder. Since 2020, the cost of operating a restaurant has increased by 35%… while margins were already razor thin. At the same time, competition is rising, staff expectations are chan
Most restaurants fail. The average independent restaurant lasts less than 5 years. Profit margins sit around 3-5%, staff turnover can exceed 75%, and the industry is notorious for destroying even the most passionate owne
Grab the popcorn, because in this podcast I break down one of the greatest restaurant growth stories ever: How Portillo's went from a tiny hot dog trailer funded with just $1,100 to a $700M+ public restaurant empire. I r
Why is it so hard to train Gen Z in restaurants? Why do so many restaurant owners, managers, and leaders feel like Gen Z employees don’t care, won’t commit, and walk out at the first sign of accountability? Well, in this
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It’s Not You—It’s Your Hospitality is hosted by Preston Lee. The show is categorised under business and has published 51 episodes.
It’s Not You—It’s Your Hospitality has published 51 episodes.
It’s Not You—It’s Your Hospitality regularly covers business. It sits in the business category.
It’s Not You—It’s Your Hospitality is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
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Episodes of It’s Not You—It’s Your Hospitality average 42 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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