
The Design of Trust
Laetitia Wolff, founder of BESIGN School in France, discusses place-based regenerative design—an approach that prioritizes understanding specific community contexts and existing social infrastructure before proposing sol

Hosted by Ishmael Interactive · 🇺🇸 US · EN · 30 episodes
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Ishmael Interactive's CX Pod explores the way human-centered professionals get their work done. Tuned to folks working across business silos, Ishmael Interactive's CX Pod will keep you informed and optimistic about how we can all help build a better future. ishmaelinteractive.substack.com
Ishmael Interactive hosts Ishmael Interactive, a government show with 30 episodes published.

Laetitia Wolff, founder of BESIGN School in France, discusses place-based regenerative design—an approach that prioritizes understanding specific community contexts and existing social infrastructure before proposing sol

Before you jump in… Ishmael Interactive subscribers get our business intelligence delivered every Tuesday, directly to their inboxes. Subscription gets you: * Early access to the weekly pod * Accompanying articles and te

Aaron Meyers and Ana Monroe explore synthetic data—AI-generated customer information that alleviates privacy concerns, accelerates product development, and can prove highly effective for organizations. They also examine

Before you jump in… Ishmael Interactive subscribers get our business intelligence delivered every Tuesday, directly to their inboxes. Subscription gets you: * Early access to the weekly pod * Accompanying articles and te

What's your take? Aaron and Ana debate how and if AI will replace entire career layers. Get full access to Ishmael Interactive at ishmaelinteractive.substack.com/subscribe

Four federal employees discuss the January-March 2025 reduction in force efforts at GSA that eliminated entire teams, including the Office of Customer Experience’s Service Design - Enterprise Digital Experience unit. The

Before you jump in… Ishmael Interactive subscribers get our business intelligence delivered every Tuesday, directly to their inboxes. Subscription gets you: * Early access to the weekly pod * Accompanying articles and te

Join Ishmael Interactive this week as we talk to Derek Alton, government veteran and soon-to-be globetrotting Youtube star :) Alton has spent years inside government digital transformation efforts and now plans to travel

Learn how BeHati Hart experiments with ChatGPT in her growing coaching practice. From building “bumpers” into her GPT to understanding the barriers to scaling, Ms Hart shows us the way she’s embracing AI technology from

Most organizations treat visual design as window dressing—a final polish applied after the real work is done. The United States Centers for Disease Control and Prevention took a different approach during COVID-19, and th

Introduction As in our reaction post, the scramble to build in-house design teams in the federal government comes as somewhat of a surprise. But as in our other posts, we’re still here to serve. When I led the Service De

Aaron and George Aye from Greater Good Studio talk the bob and weave of positive action paired with genuine concern for the world. Get full access to Ishmael Interactive at ishmaelinteractive.substack.com/subscribe

In the sterile corridors of business firms, a curious form of therapy is taking place. Scott Kellum, Design Officer at Ishmael Interactive, has spent two decades conducting what he calls "talk therapy for business"—the p

Executive orders arrive with the fanfare of urgent necessity, though their actual urgency often proves debatable. The recent "Improving Our Nation Through Better Design" directive falls into this category—well-intentione

In this week's vlog, Aaron chats with professional community-builder and beloved design mentor Rachel Elnar. Hear about her work building and sustaining community in an over-stimulated, over-saturated world. Her work has

Government agencies across the developed world face a familiar paradox. Despite unprecedented investment in digital transformation—America alone spends over $100bn annually on federal IT systems¹—public satisfaction with

Any good basketball coach knows that a quiet team is a losing team. When your folks aren’t talking, they don’t trust each other, and they’re not working together. The crowd can feel it, too: desperation in sports almost

In the world of government contracting, where acronyms multiply like rabbits and money comes in colors, a peculiar figure sits somewhere near the middle: the Contracting Officer's Technical Representative (COTR). Part tr

In 1945, an economist named Albert Hirschman invented a market concentration index that shows the relationship between international trade and power. He recognized that even though it is convenient to consider trade as n

This week, Aaron and I share the journey of responding to our first federal solicitation response! Stats: * 90,000 solicitations pared down to a tight 12 pared down to a readable 3. * +30 hours spent in response. * 12 pa
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Ishmael Interactive is hosted by Ishmael Interactive. The show is categorised under government (business) and has published 30 episodes.
Ishmael Interactive has published 30 episodes.
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