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Hosted by Travis Fish · 🇺🇸 US · EN · 19 episodes
Established thought leaders with verified media credentials.
The Ops Club is a no-nonsense look at how hospitality really runs. Tom and Travis have spent 20 years across everything from big-brand rollouts to tiny independents. We talk shop - what worked, what didn’t, and what we’d do tomorrow. Expect honest stories from our own operations, plus conversations with awesome industry guests who’ve actually been there and done it.
Travis Fish hosts Hospitality Ops Club, a business show with 19 episodes published.
In this episode we are joined by Alison Wong, CFO at House of Gods Hotel, to talk about what private equity actually means for hospitality operators, the discipline that separates businesses that scale well from the ones
Tom and I catch up after his first weekend of a two week birthday celebration, spent at a farmhouse retreat and spa in Suffolk, and get into the surprisingly calm reception to the new Prime Minister and Cabinet reshuffle
In this episode we catch up after Travis's first time punting in Cambridge, at a punt and dine event for Only A Pavement Away, and get into why more hospitality businesses still aren't taking a chance on people the chari
In this episode we catch up after a tough week for Tom of slow sales and a back to basics management meeting. Also in this episode: Why so little has changed for hospitality in the last three yearsWhether a VAT cut is th
In this episode we sit with John Nugent, CEO and co-founder of Green & Fortune with Peter Millican, and co-founder of Daffodil Mulligan's and Gibney's with Richard Corrigan. We trace John's 37 years in London hospitality
In this episode we get into Tom's new site, the chaos of opening over Easter, and why the "river of operations" pulls even experienced operators under. We talk Whitbread, Pizza Express, Franco Manca and why pubs are hold
In this episode, Travis and Tom get into the changing vibe of a well-known London pizza spot, and what it says about the gap between a great concept launch and operational reality. They talk AI in hospitality - slow book
In this episode we get into the AI tool that's finally going to get Tom's website sorted, and why hospitality operators are still only scratching the surface with technology. We talk about Stonegate, BrewDog. And whether
In this episode we get into why empowering GMs unlocks better performance, how technology can fix the broken bookings experience, and what transparent communication from boardroom to ground level actually looks like. We
In this second episode with Paulo de Tarso, we go deeper into what it really takes to build and sustain a culture of excellence in hospitality. Paulo shares his philosophy on team care - why feeding your staff well, trai
In this premiere episode we sit with Paulo de Tarso, a distinguished hospitality leader whose journey spans continents and iconic restaurants. We trace how his early start in New York and Los Angeles shaped his passion f
Maria McCann’s story is pure hospitality - starting as a trainer at Hard Rock Café, stepping up through The Living Room, helping launch Shake Shack into the UK, and now shaping the next chapter of Blacklock. We talk abou
Matt Grimshaw, the founder of Youda and a passionate pub snack enthusiast, joins us to discuss everything from bar snacks and bots to the future of AI in hospitality. The conversation covers topics ranging from pork pies
Natasha Waterfield’s career doesn’t follow the usual path - from starting in the engineering industry to HR, then on to both the People director and COO seats at The New World Trading Company. We talk about what really h
This one’s just us – Travis and Tom – no guest, no script, just a proper chat. We go back to where it all started – our own routes through hospitality – and talk honestly about what shaped us as operators. We unpack what
Dani El Zein’s career has zig-zagged through worlds most people never bridge — banking, fine dining, and now hospitality tech used in over 3,000 locations globally. We get into how his financial brain meets his operator
We planned to open with a “what this podcast is about” intro. Then we sat down with Bruce Isaacs and changed our minds. Bruce has lived four decades of UK hospitality - starting before casual dining existed, converting p
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Hospitality Ops Club is hosted by Travis Fish. The show is categorised under business and has published 19 episodes.
Hospitality Ops Club has published 19 episodes.
Hospitality Ops Club regularly covers business. It sits in the business category.
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Hospitality Ops Club hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Hospitality Ops Club average 55 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Hospitality Ops Club's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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