Frontline Negotiators

Please note that this episode was recorded in Spanish. Negociar con comunidades indígenas presenta desafíos únicos, desde barreras lingüísticas y culturales hasta la comprensión de sus sistemas organizativos y cómo...

Humanitarian professionals often find themselves in dangerous, high-stakes or pressure-intense negotiations. When this happens, they need to understand the impact that pressure has on the human brain and keep it at bay...

PLEASE NOTE: This episode's interview is in French. Search and Rescue operations at sea constitute a relatively new field in the humanitarian sector. Humanitarian negotiations in this domain tend to suffer from a...

What is humanitarian diplomacy and how is it different from humanitarian negotiation? Are they complementary strategies or rather overlapping tools? In today's episode we'll try to answer these questions with the help...

<p>A successful negotiation relies on strategy just as much as on the way you interact with others. “Soft” skills like emotional intelligence, self-awareness, and active listening can be powerful tools to connect with...

<p>Language differences can represent a real hurdle when negotiating in a context that is culturally not our own. In these situations, interpreters and local colleagues can play a key role by conveying nuanced meanings...

<p>'Red lines’ are uncrossable limits you just can't push past. For humanitarian negotiators, red lines also define a delicate balance between upholding a mandate and compromising on the very principles this sector...

When humanitarian agencies come together to negotiate for the same outcome, their leverage is stronger. But how do you coordinate a team of negotiators from different organisations? <p >In this episode, Maria Duncan...

<p>Sometimes negotiating means finding creative solutions to get around a deadlock.</p> <p>In this episode we hear from Rehan Zahid - Deputy Director of the Centre of Competence on Humanitarian Negotiation (CCHN)...

<p>Great negotiators know how to make tough conversations easier – for example by picking the right interlocutor, the most convincing team members, and the least controversial topics. In this episode, Julia Paola Garcia...

<p >When men in uniform stopped her at a checkpoint and refused to let her through, Raquel Moreno was quite surprised to see her fellow bus passengers step up to help. However, just a few years later, it was a group of...

<p>It can be hard to create rapport and find a shared interest between people who see the world very differently.</p> <p>In this episode, Luca Falqui, a medical doctor with a 30-year long humanitarian career mostly...

<p>People were quickly running out of water in a camp in Iraq. The tankers stopped getting in. The authorities were tense. That's when Precillar Moyo decided to sit down with her team, analyse the situation and come up...

<p>Valerie Guarnieri is the Assistant Executive Director at the United Nations World Food Programme (WFP).</p> <p>In this episode, we talk to her about her first experiences negotiating on the ground, her many lessons...

<p>Stephen Kilpatrick first arrived in Tehran in 2003 to start a dialogue with the Iranian Revolutionary Guards. He did not expect he'd be left waiting for a meeting for 28 days. </p> <p>We're about to hear from this...