
Episode Summary Every rollout gets sold as a transformation. Torrence Smith makes the case that the word itself is part of the problem. In this episode, host Justin Lake sits down with Torrence, an operating executive...


technology
Hosted by frontlineinnovators · technology · EN
This is Frontline Innovators. Hosts Justin Lake and Gene Signorini speak with experts who are leading the way and driving digital transformation to the frontlines. We explore how to overcome challenges and achieve success when we empower our essential workers.This podcast is sponsored by Skyllful, on a mission to help frontline workers learn and use the technology needed to succeed in their jobs.
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Contact path
Public web form
Booking probability
33%
Guest openness
Selective
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Signup to Generate a PitchThis is Frontline Innovators. Hosts Justin Lake and Gene Signorini speak with experts who are leading the way and driving digital transformation to the frontlines. We explore how to overcome challenges and achieve success when we empower our essential workers.
Recent episodes include "Sell the Tweak, Not the Transformation - #145 - Torrence Smith" (12 August 2026, 62 minutes), "Show Them Their Worth, or the Tool Sits Unused - #144 - Janie McNeil" (29 July 2026, 50 minutes), and "Confidence Is Contagious, and So Is the Lack of It - #143 - Carly Greenwald" (15 July 2026, 57 minutes).
Frontline Innovators publishes roughly weekly, with episodes averaging 53 minutes across 143 episodes.
Booking probability for Frontline Innovators is 33%, and the host is rated Selective on guests. Frontline Innovators requires a Pod Score of 80 or higher. Frontline Innovators's contact route on record: public web form.
The strongest fits for Frontline Innovators are IT Services & Software Development and Business & Management Consulting. Frontline Innovators has a technology audience.
Frontline Innovators is a technology podcast with 143 episodes published.
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Episode Summary Every rollout gets sold as a transformation. Torrence Smith makes the case that the word itself is part of the problem. In this episode, host Justin Lake sits down with Torrence, an operating executive...

Episode Summary Senior IT change and adoption consultant Janie McNeil joins host Justin Lake to talk about why new technology so often goes unused, and what it actually takes to change that. She makes the case that...

Episode Summary Carly Greenwald has spent more than 20 years in IT leadership and change management, leading global transformation work that connects new technology with the people who actually use it. In this episode...

Episode Summary Business changes fast and people change slow. That gap, Steve Reiner argues, is where most change efforts quietly fail, and closing it is one of the few real competitive advantages a company has left. In...

Episode Summary Good customer service begins with the frontline worker, not at headquarters. In this episode, Dan Cefaratti, North American Dynamics Lead at Velrada, joins host Justin Lake to explain why that person is...

Episode Summary What happens when you deploy new technology that works great for your leadership team but actively makes life harder for the people using it every day? According to David Bishop, the answer is attrition...

Episode summary Host Justin Lake sits down with Leza Isadora, Organizational Change Manager at Puget Sound Energy, who brings more than a decade of experience guiding digital transformations across healthcare...

Summary When a rollout lands badly on the frontline, the cost isn't just lost productivity. It's the people who quietly start looking elsewhere. And it's rarely the people you'd guess. In this episode, Justin talks with...

Summary When frontline technology misses the mark, workers don't fail. They adapt. But those workarounds come at a cost. In this episode, Justin talks with Maria Feay, a healthcare operations executive with over 30...

Episode #136
Summary In this episode, Keri Corbin shares her extensive experience in enterprise transformation, focusing on frontline technology adoption, making a compelling business case for improvements, and sustaining change...

Summary In this episode, Justin Lake interviews Julie Whitten about the critical factors influencing frontline technology adoption, the human operating system behind change, and strategies to improve stakeholder...

Episode #134
Summary In this episode of Frontline Innovators, Nancy Green shares expert insights on AI governance, organizational change, and effective technology adoption strategies. Discover how trust, communication, and tailored...

Summary In this insightful interview, Wendy Vestevich shares her expertise on AI adoption, change management, and the operational and reputational impacts of technology rollouts. Discover practical strategies for...

Episode #132
Summary In this episode of the Frontline Innovators podcast, host Justin Lake speaks with Andrea Hine, a connected worker product owner in industrial technology. They discuss the significant consequences of poor...

Summary: In this episode, Marin Richeson delves into the intricacies of organizational change, emphasizing the importance of a human-centered approach. She explores how understanding the psychology of change and...

Summary In this episode of the Frontline Innovators Podcast, host Justin Lake speaks with change management consultant Leslie Downing about the critical role of human factors in technology adoption. They discuss the...

Summary In this episode of the Frontline Innovators Podcast, host Justin Lake welcomes Kelly Kluge, an expert in technology adoption and transformation. They discuss the critical role of frontline workers as problem...

Host Justin Lake interviews Carlos Linares, founder and CEO of FoodOpsIQ and Third Wish Food Services, about using AI and technology to empower frontline food-service teams. Carlos explains his global experience, the...

Episode #127
In this episode of Frontline Innovators, host Justin Lake welcomes Anna Karousis, Senior Director of Change Management with more than 15 years of experience helping organizations navigate complex technology and process...
In this episode, host Justin Lake sits down with Heather Brizzi, IT Director of Generative AI Initiatives at a Wholesale Building Materials company. Heather shares her insights on the transformative power of AI and its...
Recent guests on Frontline Innovators. Study who booked and why before you pitch.
Specialist Anesthesiologist, Head of the Clinical Unit of Anaesthesia, The Nature Conservancy
Grief Coach, NancyTravels
Judge, Inventive Magician, Historian, and Author, International Committee of the Red Cross
Director, Change Management Lead, Port Washington Police District
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