Extraordinary Team Tips

Strategic planning facilitation is one of the most high-stakes activities any leader will take on. Get it right, and you'll rally your team around a clear, inspiring direction. Get it wrong, and you'll end up with a...

High-stakes meeting facilitator Kristin Arnold shares why offsite meetings fail and how to improve them with strategic meeting facilitation.

High-stakes meeting facilitator Kristin Arnold shares how to prioritize strategic initiatives AND create an interrelationship digraph.

With all of the invisible help joining our meetings, are meetings becoming more effective? Or less human? Here's how I see AI transforming meetings and a quick tip to explore it's potential with your team.

With a few intentional shifts, a ho-hum meeting can become a high-impact ritual your team actually looks forward to. Here's a "before and after" look at one team's transformation from dreaded meeting to dynamic power...

I was talking with a client about "the small stuff" that makes magic happen. Those seemingly inconspicuous rituals, behaviors, and mindsets that, when practiced consistently, drive extraordinary results. Here are 10...

Great brainstorming isn't magic—it's well-structured messiness. When you design your session like a sandwich (start with clarity, move into freeform ideation, and close with purposeful evaluation), you give your team...

Before you send that next meeting invitation, ask yourself these seven crucial questions to determine whether you really need a meeting. And if that answer is "yes," how to make it a good meeting.

Overconfidence feels good. It's seductive. But unchecked, it can lead us into risky territory, blindsiding us with problems we could have seen coming. Before charging forward with a decision, especially one that feels...

Too often, organizations reach for training when what they really need is alignment and ownership. If your team already knows what great service looks like, repeating the basics won't move the needle. What they need is...

Making your team's contributions visible isn't just good for them; it reflects positively on you as a leader — highlighting your ability to build, nurture, and lead a high-performing team. Here's how to ensure your...

A powerful metaphor isn't just a cute analogy. It becomes a shared mental model—a common language that helps people visualize the work ahead, understand their role, and navigate the inevitable setbacks along the way...

What separates the teams that just perform from those that consistently achieve ? My friend and colleague Steven Gaffney has been pondering the same thing. The Steven Gaffney Company recently completed a national...

AI isn't magic—but it is a powerful tool to help teams tackle repetitive processes, streamline painful workflows, or add efficiency to tasks that require human intelligence. But just like an Oreo, AI is only as good as...

While they may sound similar, a strategic plan and a growth plan serve distinct purposes. One sets the overall direction of your company, and the other focuses on how to expand your market presence and revenue...