Hosted by Jordan Tong · 🇺🇸 US · EN-US · 72 episodes
Established thought leaders with verified media credentials.
If you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.
Jordan Tong hosts Elite BSC, a business show with 72 episodes published.
Should sales reps stay involved with customers after the deal is closed, or should there be a clean handoff to operations? In this episode, I unpack a question that comes up often in sales workshops and peer discussions:
The janitorial industry is filled with immigrant workers. One could argue that they are the backbone of the industry. As owners and leaders, we have an obligation to think and lead clearly in this current cultural climat
No matter the size of your janitorial company, your key operational leader is critical to your success. What does this role look like? Why is it so important? What qualities are we looking for in someone who could fill t
Opportunities are like rain. The wider your bucket, the more opportunities you can catch. But how do we increase our "luck surface area"? In this episode we dive into some of the habits, actions, and attitudes that incre
Is luck something that randomly happens to people, or is it the product of specific actions? And if it is specific actions, how can we increase our "contact" with luck to have a corresponding increase in success? https:/
It if your ratio of janitorial proposals to closed deals is super low, that can be a frustrating experience. Here are a few suggestions to improve your close ratio. For more resources, check out https://elitebsc.com
In this episode, the following content is covered: (1) A few of the ways I use ChatGPT for my professional and personal life (2) A few ways to use ChatGPT and AI in your business (3) Some dangers and/or cautions of AI us
In the early days of the company, leading means doing everything it takes to get the job done. Usually that means wearing all the hats. But as the team grows, your jobs as leader changes. You now have to lead and work th
In this podcast, we look at the five domains of emotional intelligence, what they are, and why they matter in your cleaning company. The springboard for this discussion is Daniel Goleman's HBR article "What Makes a Leade
Here is a short speech I gave at the Elite BSC Janitorial Leadership Conference earlier this week. The goal of the speech was to cast a vision for the industry, and specifically for "Elite" janitorial companies. For more
In 2019, we made our first acquisition. Here is a behind the scene look at that transaction. For more resources, check out http://elitebsc.com
In this episode, I sit down with Jeff to talk about the role of the CEO—or what many call the visionary—in a growing company. I share my own story of stepping out of the day-to-day at Frantz, why I knew it was time to ma
Medical facilities are often a untapped source of business for janitorial companies. It is a growing industry that shows no signs of slowing down. In this episode, Jeff Carmon and I explore the why and how to pursue medi
Here is a link to download the whitepaper mentioned in the podcast: https://www.brightgo.com/guides-janitorial-margin-playbook
In this conversation, Jordan Tong and Gerald Fong discuss the journey of BrightGo, a technology company focused on the janitorial industry. Gerald shares his background in tech and how he transitioned to address the chal
I uploaded the wrong audio last time I published this episode. So here is the corrected version. http://elitebsc.com
This is part 4 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client Profile Part 2 - Building a list using free and paid tools Part 3 - Identifying decision makers and outsource status Part 4
This is part 3 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client Profile Part 2 - Building a list using free and paid tools Part 3 - Identifying decision makers and outsource status Part 4
This is part 2 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client Profile Part 2 - Building a list using free and paid tools Part 3 - Identifying decision makers and outsource status Part 4
This is part 1 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client Profile Part 2 - Building a list using free and paid tools Part 3 - Identifying decision makers and outsource status Part 4
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Elite BSC is hosted by Jordan Tong. The show is categorised under business (management) and has published 72 episodes.
Elite BSC has published 72 episodes.
Elite BSC regularly covers business, management, entrepreneurship. It sits in the business category, with a management focus.
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Episodes of Elite BSC average 17 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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