
Should sales reps stay involved with customers after the deal is closed, or should there be a clean handoff to operations? In this episode, I unpack a question that comes up often in sales workshops and peer...


business
Hosted by Jordan Tong · business · EN-US
If you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.
Required Pod Score for this podcast. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.
Contact path
Verified email
Booking probability
26%
Guest openness
Selective
Sign up to generate a grounded pitch for Elite BSC.
Signup to Generate a PitchIf you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.
Elite BSC is hosted by Jordan Tong. The show has published 72 episodes to date.
Recent episodes include "Should Sales Reps Help Manage Accounts" (23 February 2026, 14 minutes), "ICE & Civil Unrest - Leading with Love & Wisdom" (9 February 2026, 15 minutes), and "Strong Operations Leadership - A MUST" (2 February 2026, 14 minutes).
Elite BSC publishes roughly every two weeks, with episodes averaging 17 minutes across 72 episodes.
Booking probability for Elite BSC is 26%, and the host is rated Selective on guests. Elite BSC requires a Pod Score of 80 or higher. Elite BSC's contact route on record: verified email.
The strongest fits for Elite BSC are Cleaning, Pest Control & Landscaping. Elite BSC has a business audience.
Jordan Tong hosts Elite BSC, a business podcast with 72 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

Should sales reps stay involved with customers after the deal is closed, or should there be a clean handoff to operations? In this episode, I unpack a question that comes up often in sales workshops and peer...

The janitorial industry is filled with immigrant workers. One could argue that they are the backbone of the industry. As owners and leaders, we have an obligation to think and lead clearly in this current cultural...

No matter the size of your janitorial company, your key operational leader is critical to your success. What does this role look like? Why is it so important? What qualities are we looking for in someone who could fill...

Elite BSC
Opportunities are like rain. The wider your bucket, the more opportunities you can catch. But how do we increase our "luck surface area"? In this episode we dive into some of the habits, actions, and attitudes that...

Elite BSC
Is luck something that randomly happens to people, or is it the product of specific actions? And if it is specific actions, how can we increase our "contact" with luck to have a corresponding increase in success...

Elite BSC
It if your ratio of janitorial proposals to closed deals is super low, that can be a frustrating experience. Here are a few suggestions to improve your close ratio. For more resources, check out https://elitebsc.com

In this episode, the following content is covered: (1) A few of the ways I use ChatGPT for my professional and personal life (2) A few ways to use ChatGPT and AI in your business (3) Some dangers and/or cautions of AI...

Elite BSC
In the early days of the company, leading means doing everything it takes to get the job done. Usually that means wearing all the hats. But as the team grows, your jobs as leader changes. You now have to lead and work...

In this podcast, we look at the five domains of emotional intelligence, what they are, and why they matter in your cleaning company. The springboard for this discussion is Daniel Goleman's HBR article "What Makes a...

Elite BSC
Here is a short speech I gave at the Elite BSC Janitorial Leadership Conference earlier this week. The goal of the speech was to cast a vision for the industry, and specifically for "Elite" janitorial companies. For...

In 2019, we made our first acquisition. Here is a behind the scene look at that transaction. For more resources, check out http://elitebsc.com

In this episode, I sit down with Jeff to talk about the role of the CEO—or what many call the visionary—in a growing company. I share my own story of stepping out of the day-to-day at Frantz, why I knew it was time to...

Medical facilities are often a untapped source of business for janitorial companies. It is a growing industry that shows no signs of slowing down. In this episode, Jeff Carmon and I explore the why and how to pursue...

Here is a link to download the whitepaper mentioned in the podcast: https://www.brightgo.com/guides-janitorial-margin-playbook

In this conversation, Jordan Tong and Gerald Fong discuss the journey of BrightGo, a technology company focused on the janitorial industry. Gerald shares his background in tech and how he transitioned to address the...

Elite BSC
I uploaded the wrong audio last time I published this episode. So here is the corrected version. http://elitebsc.com

This is part 4 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client Profile Part 2 - Building a list using free and paid tools Part 3 - Identifying decision makers and outsource status Part 4...

This is part 3 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client Profile Part 2 - Building a list using free and paid tools Part 3 - Identifying decision makers and outsource status Part 4...

This is part 2 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client Profile Part 2 - Building a list using free and paid tools Part 3 - Identifying decision makers and outsource status Part 4...

This is part 1 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client Profile Part 2 - Building a list using free and paid tools Part 3 - Identifying decision makers and outsource status Part 4...
Recent guests on Elite BSC. Study who booked and why before you pitch.
Manager, Member Services, Elite BSC
bestselling author and business thinker, Darden’s Professional Degree Programs Career team
bestselling author of The Five Dysfunctions of a Team, The Ideal Team Player, and The Six Types of Working Genius, The Table Group
Military Student Consultant, Angelou Economics
PitchCentric classifies Elite BSC under these industries. Guests from them are the closest fit, and each links to the best podcasts in that industry.
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