Hosted by Dennis Wakabayashi · 🇺🇸 US · EN-US · 144 episodes
Established thought leaders with verified media credentials.
The podcast goes where the work is happening. Dennis talks to the people crafting the best customer experiences and tackling important industry challenges. On location, across sectors, across the world. What they figured out, what it cost them, celebrate their success, and learn what they would do differently.
Dennis Wakabayashi hosts CX In The Wild, a business show with 144 episodes published.
Send us Fan Mail In this episode of CX in the Wild, we sit down with Ali Raza Shah to unpack a major shift that is reshaping our industry. Across the world, operators are struggling to monetize 5G and many already see it
Send us Fan Mail We continue our journey across continents and cultures, and this episode brings us together with Ladislau Batalha , a trusted leader who is helping shape the future of experience worldwide. From Dubai to
Send us Fan Mail Vietnam is one of the few places where customers can spot weak value almost instantly. In this episode of CX in the Wild , we’re in Ho Chi Minh City with Amalia Goux , a Romanian CX strategist who has sp
Send us Fan Mail From Dubai, a new generation of CX leaders is shaping the future with people, culture, and purpose at the core. In this episode of CX in the Wild, we sit down with Ahmed Hatem to explore why customer hap
Send us Fan Mail The next generation of leaders is shaping the future of customer experience. In this episode of CX in the Wild, we meet Diogo Miranda , a young professional at Altice Portugal whose journey shows how cur
Send us Fan Mail Rebranding isn’t just a marketing exercise, it’s a catalyst for transformation. In this episode of CX in the Wild, we explore how the smartest organizations use brand evolution to fuel growth, win new ma
Send us Fan Mail Boris Petrovitch Njegosh , founder of R GENERATION, shares how the rise of remote work, AI and digital nomadism is transforming both business and life. From leading design thinking projects for global br
Send us Fan Mail On this episode of CX in the Wild, we sit down with Manuela Doutel Haghighi , Director of Global Customer Experience and Success at Microsoft. With experience spanning continents and industries, Manuela
Send us Fan Mail Rebranding is not about changing colors or updating a logo. It is a decisive move to align with the future. In this episode of CX in the Wild, our guest Peter Guirguis joins us to explore how brand evolu
Send us Fan Mail Filipe Ramos, CEO of Science4you , brings a powerful perspective on how play can drive the skills needed for tomorrow’s world. His approach combines STEM learning, creativity, and family connection to cr
Send us Fan Mail Trevor Clark, founder and CEO of ShyftOff, joins CX in the Wild to talk about what’s really happening at the intersection of entrepreneurship, workforce evolution, and the contact center of the future. W
Send us Fan Mail In this episode of CX in the Wild, we catch up with Anuj Bhalla, founder and CEO of serviceMob , live from Las Vegas at Customer Contact Week. This conversation goes beyond surface-level talk about CX me
Send us Fan Mail In this episode of CX in the Wild, we sit down with Raj Sivasubramanian , Vice President at QuestionPro and one of the boldest thinkers in customer experience today. QuestionPro has been with us from the
Send us Fan Mail From compliance to connection: navigating global voice isn’t for the faint of heart. We sat down with Mike Kaplan , CMO of Avoxi, to explore how a lean, globally distributed team is transforming voice in
Send us Fan Mail John Finch from RingCentral is back on CX in the Wild, and this time he's talking real innovation. Not just AI buzzwords, but actual deployments that are reshaping the front lines of customer experience.
Send us Fan Mail We wrap our Las Vegas series with a voice that’s reshaping how companies lead their people. Adam Boelke , founder of the Alignment Advantage Group and a 30 year veteran of CX and operations, joins us on
Send us Fan Mail What happens when you bring a human-centered executive advisor to the frontlines of AI transformation? You get clarity, honesty, and a challenge to the status quo. In this episode of CX in the Wild, we s
Send us Fan Mail In this episode of CX in the Wild, we sit down with Raj Iyer, Chief Product Officer at Templum, Inc., to unpack what it really takes to drive enterprise change. From his years building products and teach
Send us Fan Mail Customer experience isn’t just a department. It is the backbone of business strategy. In this episode of CX in the Wild, we sit down with Ann Schirrmeister, Senior Research Manager at Suzy, to explore th
Send us Fan Mail In this episode of CX in the Wild, we dive into a bold conversation with Camila Ferreira in Miami, fresh off the IQPC CX Exchange. With decades of experience across Latin America, Europe, and the US, Cam
Sponsor detection runs nightly. Check back soon.
No public pitch examples yet for this show.
Generate your own personalised pitchBased on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:
Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.
Shows with the most semantically similar episode content. Pitch one, pitch all; producers cluster.
CX In The Wild has a verified contact on file. Create a free PitchCentric account to access it and generate a personalised pitch in seconds. Research at least 3 recent episodes first and lead with a specific angle that serves their business audience.
CX In The Wild is hosted by Dennis Wakabayashi. The show is categorised under business (management) and has published 144 episodes.
CX In The Wild has published 144 episodes.
CX In The Wild regularly covers business, management. It sits in the business category, with a management focus.
CX In The Wild is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
CX In The Wild hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of CX In The Wild average 35 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates CX In The Wild's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched today.
