business
Hosted by Rick Denton · business · EN-US
👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode.🧳Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one less traveled or the one on everyone’s summer trip list. If you like CX Passport, I have 3 quick requests: ✅ Subscribe to the CX Pass
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Contact path
Verified email
Booking probability
37%
Guest openness
Selective
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Signup to Generate a Pitch👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated.
CX Passport is hosted by Rick Denton. The show has published 261 episodes to date.
Recent episodes include "The One With The Last One? - E262" (16 June 2026, 24 minutes), "The One With Curious to Committed - Alyssa Nolte E261" (2 June 2026, 32 minutes), and "The One With Curious to Committed - Alyssa Nolte E261" (2 June 2026, 32 minutes).
CX Passport publishes roughly every two weeks, with episodes averaging 32 minutes across 261 episodes.
Booking probability for CX Passport is 37%, and the host is rated Selective on guests. CX Passport requires a Pod Score of 80 or higher. CX Passport's contact route on record: verified email.
The strongest fits for CX Passport are Business & Management Consulting and Travel Agencies & Tours. CX Passport has a business audience and around 340 subscribers on YouTube.
Rick Denton hosts CX Passport, a business podcast with 261 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #262
<p>What's on your mind? Let CX Passport know...</p><p>Five years. 262 episodes. Guests from over 50 countries. The last episode of CX Passport...Maybe?</p><p>This is not a typical episode. There is no guest. There is no...
Episode #261
What's on your mind? Let CX Passport know... Your buyer isn't thinking about you nearly as much as you think they are. Alyssa Nolte built her career on consumer psychology and buyer behavior research... eye tracking...
Episode #261
<p>What's on your mind? Let CX Passport know...</p><p>Your buyer isn't thinking about you nearly as much as you think they are.</p><p>Alyssa Nolte built her career on consumer psychology and buyer behavior research...
Episode #260
<p>What's on your mind? Let CX Passport know...</p><p>What does your team actually mean when they say "world class"? Melissa Bardsley has spent her career across banking, manufacturing, and SaaS ... and she keeps...
Episode #260
What's on your mind? Let CX Passport know... What does your team actually mean when they say "world class"? Melissa Bardsley has spent her career across banking, manufacturing, and SaaS ... and she keeps arriving at the...
Episode #259
<p>What's on your mind? Let CX Passport know...</p><p>What your customers feel in the moment and what they tell you later are two different things. Dr. Laura Beavin-Yates has spent years measuring the gap ... and the...
Episode #259
What's on your mind? Let CX Passport know... What your customers feel in the moment and what they tell you later are two different things. Dr. Laura Beavin-Yates has spent years measuring the gap ... and the science...
Episode #258
<p>What's on your mind? Let CX Passport know...</p><p>What happens when a pensions company decides to fight regulatory complexity with game shows, cartoons, and podcasts? Claire Bristowe made it work ... and has 30,000...
Episode #258
What's on your mind? Let CX Passport know... What happens when a pensions company decides to fight regulatory complexity with game shows, cartoons, and podcasts? Claire Bristowe made it work ... and has 30,000 hours of...
Episode #257
<p>What's on your mind? Let CX Passport know...</p><p>Greg Wasserman has spent his career in media and relationships ... not in CX. But listen to how he talks about community, humanization, and audience connection and...
Episode #257
What's on your mind? Let CX Passport know... Greg Wasserman has spent his career in media and relationships ... not in CX. But listen to how he talks about community, humanization, and audience connection and you'll...
Episode #256
<p>What's on your mind? Let CX Passport know...</p><p>Mohamed Isa has been the CFO. He’s built businesses. He’s written 20 books. And yet his most powerful lesson is simple… stop chasing numbers and start understanding...
Episode #256
What's on your mind? Let CX Passport know... Mohamed Isa has been the CFO. He’s built businesses. He’s written 20 books. And yet his most powerful lesson is simple… stop chasing numbers and start understanding...
CX Passport
<p>What's on your mind? Let CX Passport know...</p><p>Why would customer experience matter during a war?</p><p>This week’s CX Passport is a Greatest Hits episode from earlier in the show’s history.</p><p>A scheduled...
CX Passport
What's on your mind? Let CX Passport know... Why would customer experience matter during a war? This week’s CX Passport is a Greatest Hits episode from earlier in the show’s history. A scheduled guest from Israel needed...
Episode #254
What's on your mind? Let CX Passport know... What does it really take to build customer experience when there is no real system, no polished playbook, and no office hallway to lean on? In this episode of CX Passport...
Episode #254
<p>What's on your mind? Let CX Passport know...</p><p>What does it really take to build customer experience when there is no real system, no polished playbook, and no office hallway to lean on? In this episode of CX...
Episode #253
<p>What's on your mind? Let CX Passport know...</p><p>In this week’s CX Passport, The One With Leading Neurodivergence CX – Stine Marsal E253, Stine challenges how we think about customer experience results. From...
Episode #253
What's on your mind? Let CX Passport know... In this week’s CX Passport, The One With Leading Neurodivergence CX – Stine Marsal E253, Stine challenges how we think about customer experience results. From airport...
Episode #252
What's on your mind? Let CX Passport know... Gloria Gupta leads CX transformation at the American Medical Association. Not a small lift. Not a short-term initiative. A 200-year-old institution. 450 million in revenue...
Recent guests on CX Passport. Study who booked and why before you pitch.
Chief of Staff, TruVue
podcast industry connector, LinkedIn creator and host of Podcast Network Insights, Wellington Management
founder of retailu.ca and author of 'The Positive Effect' and 'Incurable Positivity', Positivity Company
author, speaker, and self-proclaimed “Head of Endineering”, UXP Classic
PitchCentric classifies CX Passport under these industries. Guests from them are the closest fit, and each links to the best podcasts in that industry.
Shows with the most semantically similar episode content. Pitch one, pitch all; producers cluster.
CX In The Wild
The Art & Heart of CX
Experience Better: The CX Podcast
The Experience Edge
Customer Experience Superheroes
The Experience Perspective: An Ipsos Podcast
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