Cruising Altitude

If you are a leader at a company with over 30,000 employees, managing employee experience is a little different. Problems are more complex, and implementing change is more difficult.In this podcast, we will talk to leaders who are designing the best digital employee experiences in the world - from the front lines to the back office. Life is different over 30,000. Welcome to Cruising Altitude. Hosted by Firstup Founder and CEO, Nicole Alvino.

Cruising Altitude is a business podcast hosted by Firstup, with 54 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Firstup hosts Cruising Altitude, a business show with 54 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #49

  The Ripple Effect: How Employee Experience Shapes Customer Relations with Matthew Owenby, Chief Strategy Officer at Aflac

  Jul 30, 202531 minS0

  <p>This episode of Cruising Altitude features a conversation with Matthew Owenby, Chief Strategy Officer and Corporate Services Executive at Aflac. Matthew and host Nicole Alvino discuss Aflac's commitment to fostering a supportive and respectful workplace culture, which translates into authentic and empathetic customer interactions. The discussion covers Aflac's hiring processes, their focus on dignity and respect, and how AI can enhance the employee experience.</p><p>Quotes</p><p>“ The employee experience here is built in the foundation and really a philosophy that if you take care of your employees, they're going to take care of the company and take...

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  Episode #48

  Building a Culture of Support and Trust: Strategies for People Leaders with Jess Harrah, CPO at KinderCare

  Jun 11, 202527 minS0

  <p>This episode of Cruising Altitude features a conversation with Jess Harrah, Chief People Officer at KinderCare, a leading provider in early childhood and school-age education and care. Jess and host Nicole Alvino discuss KinderCare's commitment to supporting its 35,000 employees and nearly 200,000 working families nationwide. They explore the importance of employee engagement, the impact of offering childcare benefits, and the strategies KinderCare implements to maintain a positive work culture.</p><p>Quotes</p><p>“ We really depend on our center directors and our district leaders who are the local leadership to really be there. And again, we're a relationship business. So t...

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  Episode #47

  The Power of Perspective: How Colgate-Palmolive Champions Diverse Thinking

  May 28, 202527 minS0

  <p>This episode of Cruising Altitude features a conversation with Sally Massey, Chief Human Resources Officer at Colgate-Palmolive. Sally and host Nicole Alvino discuss key strategies for building a stronger and more innovative workforce through upskilling, creating personalized employee experiences, and leveraging diverse perspectives. Sally shares her experiences and insights from her nearly 25-year tenure at Colgate, including the importance of communication, inclusion, employee trust, and adapting to changing employee expectations. The conversation also highlights how AI and continuous learning initiatives contribute to employee development and organizational growth.</p><p>Quotes</p><p>“ We upskilled everyone so that everybody understood the...

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  Episode #46

  From Onboarding to Retire: Crafting an Exceptional Employee Journey at EY

  May 14, 202535 minS0

  <p>This episode of Cruising Altitude features a conversation with Ginnie Carlier, Vice Chair of Talent for the Americas at EY. Together, Ginnie and host Nicole Alvino discuss strategies for creating extraordinary employee experiences. They discuss the importance of wellbeing, career agility, and cutting-edge technology in shaping these experiences. Ginnie shares innovative approaches such as the Vitality Index and customizable wellbeing funds, which cater to individual employee needs. The conversation delves into the impact of AI in the workplace, emphasizing AI training and development for both new and existing employees. Ginnie highlights the significance of empathetic leadership and human connection...

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  Episode #45

  Navigating Transformation at Siemens: Leadership, AI, and the Human Element

  Mar 5, 202532 minS0

  <p>This episode of Cruising Altitude features a conversation with Alexander Senn, Head of People & Organization at Siemens Smart Infrastructure. Together, Alex and host Nicole Alvino discuss employee engagement and organizational culture. Alex shares insights about his role overseeing people and organizational development within Siemens' smart infrastructure division. Key topics include employee segmentation for improved experience, the role of leadership in transformation journeys, and the use of AI for productivity and innovation. Alex also shares the concept of the 'Rhino View' to highlight different perspectives in decision-making, and stresses the importance of open communication and continuous leadership development. Lastly, the...

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