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Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (Founder of the Observatory on Corporate Reputation, Editor of the SAGE Encyclopedia of Corporate Reputation, Lecturer at Rice University’s Jesse H. Jones Graduate School of Business) and Steve Dowling (former head of communications at OpenAI and Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made. The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s research and teaching on reputation at USC Annenberg, UNC Chapel Hill, and universities worldwide, and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. Whether you’re a PR professional, marketing executive, or just curious about how companies make key communications decisions, you’ll find these discussions insightful and valuable.
Unknown Host hosts Communication Breakdown.
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll move across three communication flashpoints on three continents: the evolving influence economy at Cannes Lions, Lululemon’s cultural miss
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine MrBeast’s 500 million YouTube subscriber milestone and the reputation challenges that come with creator scale. They look at how Jimmy Do
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll revisit recent essays from Craig and Steve on corporate communications, media scrutiny, and the strategic role of the comms function. Crai
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll return to BP’s boardroom battle with former chairman Albert Manifold. After being dismissed over governance, oversight, and conduct concer
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack two corporate reputation problems where leadership, governance, and messaging collided under pressure. First, they examine Standard Chart
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine a string of AI-related commencement speech misfires and what they reveal about executive communication, audience awareness, and the limi
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two high-stakes corporate communication moments with direct lessons for CEOs, communications executives, public affairs leaders, and rep
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different corporate reputation moments: GameStop CEO Ryan Cohen’s awkward CNBC interview after announcing an unsolicited $56 bi
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack two corporate reputation stories where the real action sits beneath the headline. First, they analyze United CEO Scott Kirby’s reported p
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different versions of executive exposure: Palantir CEO Alex Karp’s 22-point manifesto and the renewed push to put CEOs directly
Steve Dowling and Craig Carroll examine two very different communication moments with the same core question underneath them: what happens when credibility gets tested in public. First, they analyze Pope Leo XIV’s unusua
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different communications tests: Nestlé’s playful response to the theft of 400,000 KitKat bars, and Air Canada’s damaging leader
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll revisit key moments from the first quarter, focusing on how companies responded to politically charged events and public pressure. They examine
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine how United and Delta communicated through a punishing week for the airline industry, marked by soaring fuel costs, geopolitical instabil
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack how Timothée Chalamet’s Oscar campaign unraveled despite strong box office performance and critical acclaim. They examine how an aggressi
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll analyze two very different communications moments playing out in public view. First, they examine a viral Instagram video featuring McDonald’s C
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll break down two parallel realities corporate communicators now have to manage at once. First, they analyze how the White House communicated the o
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack the Supreme Court’s 6–3 ruling that last year’s emergency tariffs were illegally imposed, throwing $175 billion in collected duties into
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine a Bloomberg column arguing that America’s most powerful CEOs have gone conspicuously quiet in the Trump era. They unpack the idea of a “
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine three threads that dominated the week: U.S. Olympic athletes speaking on America while competing in Milan, the privacy backlash to Ring’
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Communication Breakdown is hosted by Unknown Host. The show is categorised under Business (business) and has published 0 episodes.
Communication Breakdown regularly covers Business, Management, Marketing, News. It sits in the Business category, with a business focus.
Communication Breakdown is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Communication Breakdown hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Communication Breakdown average 29 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Communication Breakdown's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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