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Hosted by Chris Cotton · 🇺🇸 US · EN · 271 episodes
Established thought leaders with verified media credentials.
Weekly inspiration from automotive service business coach Chris Cotton from AutoFix - Auto Shop Coaching. www.autoshopcoaching.com Run Your Shop. Don't Let It Run You.
Chris Cotton hosts Chris Cotton Weekly Blitz, a business show with 271 episodes published.
![Your Service Advisor Has One Job on the Phone: Get the Appointment [E266] episode artwork](https://artwork.captivate.fm/84ecb508-955e-4794-9196-8e634344d5f2/Episode-Cover-1.jpg)
Most service advisors think their job on the phone is to answer questions. They're wrong. In this episode, Coach Chris Cotton explains why the only objective of every incoming phone call is to secure the appointment and
![Build a Business Worth Owning... and Worth Buying [E265] episode artwork](https://artwork.captivate.fm/2e04296e-d5da-42f5-b4d9-99e1eb55da3d/Episode-Cover-1.jpg)
Build a Business Worth Owning... and Worth Buying What is your business actually worth? If you don't know the answer, you're not alone—but it's one of the most important questions every shop owner should be asking. In th
![5 Lessons Every Shop Owner Should Steal from the Top 10% What the 2026 PMA Benchmark Report ReallyTells Us [E264] episode artwork](https://artwork.captivate.fm/83e9d669-5844-454d-b54c-816d2d3aeae1/Episode-Cover.jpg)
5 Lessons Every Shop Owner Should Steal from the Top 10% The 2026 PMA Benchmark Report is packed with data—but numbers only matter if you know how to apply them. In this episode, Coach Chris Cotton breaks down the five b
![When Coaching Falls Apart: The PMA Report, ATI's Shake-Up, and Why Leadership Matters More Than Ever [E263] episode artwork](https://artwork.captivate.fm/290f5559-e203-4607-b3b5-9cc2dcba767a/Chris-Cotton-263-2.jpg)
The latest PMA Benchmark Report confirmed something we've been teaching at AutoFix Coaching for years: the biggest problem facing most independent repair shops isn't labor rates, marketing, or even the technician shortag
![The Hidden Cash Flow Killer: Owner Draws Nobody Is Talking About [E262] episode artwork](https://artwork.captivate.fm/15569228-8f6e-473c-a3db-28aed28f4ef1/Episode-Cover.jpg)
Many auto repair shop owners struggle with cash flow despite having decent sales and respectable margins. Why? Sometimes the answer isn't on the Income Statement. In this Weekly Blitz episode, I discuss why owner draws c
![The Parking Lot Never Lies [E261] episode artwork](https://artwork.captivate.fm/0a275bc7-a5e1-4abb-9216-6fef4c0cf756/Episode-Cover.jpg)
Want to know one of the fastest ways to determine if an auto repair shop is struggling? Look at the parking lot. If the same vehicles are sitting in the same spots for two weeks or longer, there is a good chance the shop
![Technology Isn’t the Problem - Lazy Leadership Is [E260] episode artwork](https://artwork.captivate.fm/1d989b43-b632-42d3-a32b-ca74196fa9a7/Chris-Cotton-260.jpg)
Episode Overview Technology is moving fast in the automotive repair industry — and that’s not a bad thing. AI phone systems, automation tools, communication platforms, and workflow integrations all have the potential to
![Diesel Shops Should Be Printing Money… So Why Aren’t You? [E259] episode artwork](https://artwork.captivate.fm/51f17329-9369-429a-aa63-817bf7cb0c3d/Chris-Cotton-259.jpg)
“Volume without margin is just organized chaos.”“If your ARO doesn’t reflect the work, your process is broken.”“Busy is not a business model.”“Diesel shops don’t lack opportunity—they lack execution.”“If your pricing doe
![When Business Gets Personal: Leading Through Menopause and Marriage in the Shop [E258] episode artwork](https://artwork.captivate.fm/379afb58-128e-4468-98a4-16c88814fc97/Chris-Cotton-258.jpg)
Objective: Elevate the conversation beyond the topic. Questions (open discussion): “What does this season teach us about leadership?”“How does going through something like this change how you lead your team?”“What would
![Skinny Spending: The Leadership Discipline That Saves Your Shop [E257] episode artwork](https://artwork.captivate.fm/e6ff396a-c080-4310-b899-ba9704e243d8/Chris-Cotton-257.jpg)
Quotes “Capacity doesn’t create demand—demand earns capacity.”“Hope is not a hiring strategy.”“Keeping people you don’t have work for isn’t kindness—it’s avoidance.”“Skinny spending is discipline, not fear.”“Your busines
![Your Crew Isn’t the Problem - You Are [E256] episode artwork](https://artwork.captivate.fm/e584f019-d9fb-4212-99fc-26da85e84ab3/Chris-Cotton-256.jpg)
In this episode, Coach Chris Cotton breaks down the hard truth most shop owners avoid: your team’s performance is a direct reflection of your leadership. Using the Toyota/GM production story as a foundation, Chris explai
![You’re Not Building a Business—You’re Delaying Your Life [E255] episode artwork](https://artwork.captivate.fm/371ef725-6769-4e27-b59d-d57489081f25/Chris-Cotton-255.jpg)
In this episode, Coach Chris Cotton breaks down key principles from Die With Zero and applies them directly to independent auto repair shop ownership. You’ll learn: Why most shop owners delay life too long How business g
![Why Your Shop Feels Chaotic (And How to Install Control Fast) [E254] episode artwork](https://artwork.captivate.fm/f87b4818-64e3-4684-a274-45f009643023/Chris-Cotton-254.jpg)
💬 PULL QUOTES “You’re not busy—you’re out of control.” “Chaos is a system failure, not a workload problem.” “Structure creates freedom.” “If everything is urgent, nothing is under control.” “Clarity eliminates chaos.” “
![Where Your AUTO SHOP Profits ARE Leaking (And How to Fix It Fast) [E253] episode artwork](https://artwork.captivate.fm/842ceb88-a594-478d-b3c1-4912231d0528/Chris-Cotton-253.jpg)
“Profit doesn’t disappear—it leaks.” “You don’t need more cars. You need fewer leaks.” “Underpricing is working for free—you just don’t see it.” “You can’t sell what you don’t inspect.” “Productivity solves more problems
![You Don’t Own a Shop — You Own a Profit Engine [E252] episode artwork](https://artwork.captivate.fm/00b7e198-81f5-4ba7-8006-28af9508fd4f/Chris-Cotton-252-2.jpg)
“You don’t run a shop—you run a system that either produces profit or chaos.” “Auto repair is the input. Profit is the output.” “If your numbers aren’t clear, your leadership isn’t either.” “You don’t fix profit by getti
![Radical Ownership in the Auto Repair Shop [E251] episode artwork](https://artwork.captivate.fm/d92ebc74-c4e0-446a-82c2-da6aa488144e/Chris-Cotton-251.jpg)
📌 Show Notes Episode 251 – Radical Ownership in the Auto Repair Shop In this episode, Coach Chris Cotton breaks down the concept of radical ownership and how it transforms culture, accountability, and performance in ind
![Who You Had to Become [E250] episode artwork](https://artwork.captivate.fm/20c55886-44fd-40b0-911b-44adb3441dfd/Chris-Cotton-250.jpg)
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Cl
![No Excuses. Just Fix the Problem [E249] episode artwork](https://artwork.captivate.fm/9633ec69-081d-450c-b058-f91f22c8ba21/Chris-Cotton-249.jpg)
In this episode, Coach Chris Cotton dives into building a solution-based culture inside your auto repair shop. Topics Covered: Why excuses spread through teamsThe difference between reasons and excusesHow leadership sets
![Build It to Sell (Even If You Never Do) [E248] episode artwork](https://artwork.captivate.fm/c172bba3-5a9f-4be7-b2b7-c25be1dbbb28/Chris-Cotton-248.jpg)
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Cl
![Leaders Eat Last… But Don’t Starve [E247] episode artwork](https://artwork.captivate.fm/91a927e8-6383-4669-9636-a97fa7e7b2a3/Chris-Cotton-247.jpg)
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Cl
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Chris Cotton Weekly Blitz is hosted by Chris Cotton. The show is categorised under business (management) and has published 271 episodes.
Chris Cotton Weekly Blitz has published 271 episodes.
Chris Cotton Weekly Blitz regularly covers business, management, entrepreneurship. It sits in the business category, with a management focus.
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