SOS - Shop Owner Solutions

In this episode of Shop Owner Solutions, Doug Kaufman, editor of Shop Owner Magazine, interviews Miguel Cornejo, product manager for TrakMotive to discuss the importance and function of driveshafts in vehicles.<br />...

In this episode of Shop Owner Solutions, Doug Kaufman, editor of Shop Owner Magazine, interviews Miguel Cornejo, product manager for TrakMotive. They discuss the common causes of axle failure, such as road conditions...

<br />It's the most wonderful time of the year. Commercials and holiday movies tell us it's the time to sit quietly, reflecting on family and friends. Basking in the blessings you have. Soft music, twinkling lights...

The auto care industry in the US is a significant part of the economy, generating nearly $480 billion in revenue and employing millions of people. However, the industry also faces a high rate of parts returns, with...

In part one of this two-part conversation about the who and how of hiring, Roy Niemi of A and D Auto and Body Repair explained what goes into finding great employees in this environment. That's critical, but even more...

Everybody talks about the need for technicians, but is there anything you can do about it? Shops today are competing for new employees with every other industry, and as you've probably found out, the results can be...

There has been a lot of technology in the automotive industry that has come and gone, faded into history and really forgotten by the next generation. Remember eight track players or CD players for that matter, digital...

Common wisdom tells us that cats have 9 lives – you just can’t kill ‘em. Or, if they go missing, must wait and they’ll eventually come back. As a shop owner, of course, those facts are far from realistic - at least when...

Science fiction and Hanna-Barbera promised us all sorts of fantastic things to make our lives easier - moving sidewalks, robot maids, mind-reading appliances and flying cars should have BEEN here by now. As it turns...

Have you ever felt that someone knew more about a topic than you? In this industry, you’re not alone. For well over 100 years vehicle technology has been advancing, and when it comes to servicing vehicles, someone...

The American Cancer Society estimates that each year, more than 250,000 people are diagnosed with breast cancer and more than 40,000 will die. Cancer is an insidious disease that has touched nearly everyone, but two...

Keeping yourself on track every day can often be a big enough challenge so it's not not surprising that keeping everyone else motivated toward excellence can seem overwhelming at times. That's why it's helpful to...

When the air horn sounds and the ship starts slowly pulling away from the dock, do you head to the buffet, or do you sit up and pay attention? If you’ve ever been on a cruise you know that one of the first and most...

If you ever walked into restaurant and ordered the omelette of the day, then proceeded to hand the cook a bag of groceries, you'd get laughed out of the place. And yet, automotive customers often have no problem...

Everyone complains that there's a lack of willing workers out there, and let's be honest from carry out to car repair, employment opportunities abound, if you could just get the bodies to apply. When it comes to your...