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Hosted by RoomRaccoon · 🇺🇸 US · EN · 27 episodes
Established thought leaders with verified media credentials.
Check-in by RoomRaccoon is your all-access pass to the world of hospitality — from real-life stories and challenges to the wins that inspire hoteliers everywhere. Each episode features conversations with hospitality leaders, innovators, and entrepreneurs who share fresh insights and practical takeaways to help you run a smarter, more profitable business. Whether you’re a boutique hotelier, guesthouse owner, or simply passionate about travel and hospitality, this podcast is designed to inform, inspire, and keep you one step ahead.For more inspiring content visit: https://roomraccoon.com/more/
RoomRaccoon hosts Check In by RoomRaccoon, a business show with 27 episodes published.
What happens when you remove the front desk from a hotel? For Andreas Sparsis, owner of SLEEP Eco Hotel in Worthing, the answer is a fully automated, carbon-neutral guest experience that feels surprisingly more personal.
What happens when you build a boutique hotel inside a football stadium? In this episode of BOLD, RoomRaccoon founder Nadja Buckenberger sits down with Pauline Boyle, Hotel Operations Manager at Tynecastle Park Hotel — a
What happens when a historic castle meets modern hospitality thinking? In this episode of BOLD, Philipp Skaar shares how he and his partner reclaimed his 19th-century family estate, Schloss Neetzow, and turned it into a
How do you run a 21-room hotel with fewer staff, more automation and still create an unforgettable guest experience? In this episode of BOLD, Arlette Ventevogel shares how she transformed the historic Hotel Truida into t
What does it take to build a boutique hotel brand that guests remember — and return to? In this episode of BOLD, Lesley and Rupert Sykes share how they built Pineapple House into one of Cape Town’s most sought-after stay
In the very first episode of BOLD, we meet José Gonçalves, who left behind a 30-year career in IT to build not one, but two stunning boutique hotels operating 35 rooms in Portugal’s Algarve. What began as a family dream
“Hospitality is hard work, but when you love it, it loves you back.” The final entry. Saying goodbye to The Bliss wasn’t easy, but some things never fade. Once a hotelier, always a hotelier. Nadja reflects on how running
“Guests don’t just book a room—they book an experience. The right upsell makes it unforgettable (yes, even a goldfish!).” The secret to successful upselling? Making it feel effortless. Nadja figured out how—and it’s not
“It’s not always about the weather—it’s about knowing your guests.” Every hotel feels the seasons differently. It’s one thing to know when demand changes—but figuring out why is what really helps you plan ahead. In this
“You operate in a dynamic industry—let your prices reflect it.” Setting the right room prices is one of the trickiest parts of running a hotel. Nadja shares how a well-intended Sunday rate drop ended up costing her big t
“Mistakes are part of the journey—fail fast, learn faster, and keep pushing forward.” Nadja may no longer greet guests at the front desk, but she’s still serving them—this time through RoomRaccoon’s innovative solutions.
“Staying lean and scaling fast isn’t easy, but it’s worth it.” Building a SaaS business takes serious funding—unless you get creative. In this entry, Nadja and Tymen share how they stayed bootstrapped and launched their
“Furry, clever, and just a little daring—just like us.” The animal kingdom is full of choices—lions, elephants, all kinds of majestic deer. But Nadja and Tymen? They went for the scrappy, resourceful raccoon. Curious why
“Dreaming out loud could be game-changing.” Chapter 4 is here! Nadja sits down with Tymen Van Dyl, RoomRaccoon's CEO and Co-Founder, to explore how being 'outsiders' in the hotel tech industry turned into their greatest
“I couldn’t find a solution that fit my budget and offered the operational flexibility a boutique hotel needs.” Nadja recounts her search for the perfect hotel software and how it led to the creation of RoomRaccoon. She
“It will cost you a lot of time and money if you don’t think about payments when you start running your hotel.” Nadja shares 5 things she wish she knew about hotel payments as a new hotelier. Learn how to avoid costly mi
“Guests expect something extra when they make the effort to check out your website instead of booking through an OTA — don’t disappoint them.” Your distribution strategy is the backbone of how you sell those rooms effect
"The mistake that made my hotelier's heart bleed." Navigating those “oops” and “oh no” moments is part of every hotelier’s journey. In this episode, Nadja shares 5 lessons on handling unexpected challenges—and reveals th
Chapter 2: Entry 8 “From 6.0 to 9.7: How I revived The Bliss’ reputation with repairs and stellar service.” In Nadja's words: "Positive guest reviews are currency for attracting more bookings." But how do you build a str
Chapter 2: Entry 7 “At The Bliss, we didn’t just serve guests—we became them.” This entry explores what it takes to create a guest experience that makes guests feel welcome before they even arrive and remembered long aft
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Check In by RoomRaccoon is hosted by RoomRaccoon. The show is categorised under business (management) and has published 27 episodes.
Check In by RoomRaccoon has published 27 episodes.
Check In by RoomRaccoon regularly covers business, management. It sits in the business category, with a management focus.
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Episodes of Check In by RoomRaccoon average 12 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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