technology
Hosted by Resolve · technology · EN-US
Agents of IT is the podcast for IT leaders accelerating the shift to Zero Ticket™ IT. Hosted by Resolve’s Fran Fernandez (CPO) and Zack Austin (Director of Product Marketing), each episode explores how enterprises are adopting agentic AI and intelligent automation to eliminate reactive work, deflect tickets, and scale IT operations. From virtual agents to autonomous infrastructure, Fran, Zack, and a roster of extraordinary guests spotlight the tools, strategies, and mindsets driving the next era of IT.
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Contact path
Verified email
Booking probability
31%
Guest openness
Selective
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Signup to Generate a PitchAgents of IT is the podcast for IT leaders accelerating the shift to Zero Ticket™ IT. Hosted by Resolve’s Fran Fernandez (CPO) and Zack Austin (Director of Product Marketing), each episode explores how enterprises are adopting agentic AI and intelligent automation to eliminate reactive work, deflect tickets, and scale IT operations.
Agents of IT is hosted by Resolve. The show has published 28 episodes to date.
Recent episodes include "Agents of IT: Episode 28 - Pramin Pradeep at BotGauge: How to Actually Test AI Agents Before Production" (21 October 2026, 20 minutes), "Agents of IT: Episode 27 - Nik Dimmock at TekWurx: Build Trust Before You Automate" (29 September 2026, 35 minutes), and "Agents of IT: Episode 25 - Alex Cinovoj at TechTide AI: Transforming AI Demos into AI Production" (1 September 2026, 41 minutes).
Agents of IT publishes roughly every two weeks, with episodes averaging 39 minutes across 28 episodes.
Booking probability for Agents of IT is 31%, and the host is rated Selective on guests. Agents of IT requires a Pod Score of 80 or higher. Agents of IT's contact route on record: verified email.
The strongest fits for Agents of IT are IT Services & Software Development. Agents of IT has a technology audience.
Resolve hosts Agents of IT, a technology podcast with 28 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #19
Fran Fernandez and Pramin Pradeep, co-founder and CEO of BotGauge AI, delve into how AI is changing software development, quality assurance, and enterprise IT. Pramin explains why faster AI-assisted coding has created...
Episode #18
Zack Austin sits down with Nik Dimmock, co-founder and CEO of TekWurx, to explore why successful AI and automation begin with trust. Drawing on more than two decades of IT experience, Nik explains why organizations...
Episode #16
Zack Austin sits down with Alex Cinovoj, founder of TechTide AI, to explore what separates impressive AI demos from systems enterprises can actually trust in production. Drawing on years of hands-on IT and engineering...
Episode #14
Zack Austin sits down with Bruno Santos, Executive Director at Celfocus, to explore how some of the world's largest telecommunications providers have approached AI, automation, and intelligent operations over the past...
Episode #13
AI adoption is accelerating across the enterprise, but many organizations are discovering that adding more AI tools doesn't automatically create better business outcomes. In this Hot Takes episode, Fran Fernandez and...
Episode #13
<p>AI adoption is accelerating across the enterprise, but many organizations are discovering that adding more AI tools doesn't automatically create better business outcomes. In this Hot Takes episode, Fran Fernandez and...
Episode #12
<p>As AI agents become more autonomous, organizations face a new challenge in managing machine identities at enterprise scale. In this Hot Takes episode, Fran Fernandez and Zack Austin react to recent coverage on...
Episode #11
<p>Fran Fernandez and Zack Austin sit down with Chris Ennis, Senior Technology Solutions Specialist at Risepoint, to discuss what successful automation adoption looks like in a growing organization. Chris draws on his...
Episode #10
<p>AI adoption is accelerating across the enterprise, but governance is struggling to keep up. In this Hot Takes episode, Ari Stowe is joined by Chief Product Officer Fran Fernandez and Director of Product Marketing...
Episode #9
<p>AI personalization can indeed make work smarter and more intuitive... but only when it feels helpful instead of invasive. In this Hot Takes episode, Ari reacts to recent coverage on hyper-personalization, enterprise...
Episode #8
<p>This week, Ari meets up with Geoff McQueen, founder and CEO of Ascendius, to review how AI is changing the way businesses operate, as well as how leaders should think about performance in an AI-first world. Drawing...
Episode #7
<p>AI security headlines are getting louder, but are the risks actually new? In this Hot Takes episode, Ari reacts to recent coverage on agentic AI and breaks down what’s really changing, especially speed and access. He...
Episode #6
<p>Ari Stowe sits down with Nora Osman, founder and CEO of Norvana, to discuss what it really takes to build service experiences people remember for the right reasons. Drawing on 20 years of leading customer service...
Episode #5
<p>Claude went down, the memes flew, and suddenly developers everywhere were being forced to remember how to… write code. In this Hot Takes episode, Ari unpacks what the outage unveiled: AI is becoming operational...
Episode #4
<p>Sean is mysteriously absent (global tour? Carmen Sandiego arc? Grain Gang business trip?), so Ian sits down with Ari for a behind-the-scenes look at Ari’s Fortune 500 AI advisement. What starts as “we need an AI...
Episode #3
<p>Sean and Ari sit down with Bob Strong, AVP of Service Operations at Assurant, to talk about what it really looks like to run IT service teams in an AI-first world. Bob shares how automation and virtual agents are...
Episode #2
<p>In the first Hot Takes of 2026, CCO Sean Hoyer and COO Ari Stowe take on the growing debate around AI hype, maturity, and real-world impact on IT. They hash out why expectations for agentic AI outpace reality and why...
Episode #1
<p>Sean and Ari sit down with Yaju Suneja, Global Head of i-Automation, Customer Strategy and Transformation at Stefanini Group, to unpack what it really takes to make automation stick. Yaju starts by getting practical...
Episode #9
<p>In this year-end episode, CCO Sean Hoyer and COO Ari Stowe look back on what truly defined 2025 in IT and agentic AI. They unpack the explosion of AI experimentation, the strain it put on IT teams, and why hype often...
Episode #8
<p>In this episode, CCO Sean Heuer and COO Ari Stowe take on a favorite enterprise myth: that you need “prerequisites” like perfect data, governance, and cultural readiness before you can adopt agentic AI. They also get...
Recent guests on Agents of IT. Study who booked and why before you pitch.
Co-founder and CEO, BotGauge AI
TekWurx
TechTide AI
Risepoint
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